From the wonderful reception staff, to the large, clean and tastefully decorated rooms and the extremely comfortable beds - this hotel could be classed as five star. The rooms are unusually quiet, so if you are looking for a peaceful night's rest or need to concentrate on some work - this is the hotel for you. The location is perfect - walking distance to the beach, great eateries and CBD. We had the buffet breakfast and were very happy with the choices and the service. We didn't not use the in room dining service however, the choices on the menu looked very inviting and suitable for all tastes.
The only suggestion for any improvements would be, better lighting in the bathroom (for those who need to apply makeup etc) and room on the vanity to put toiletries etc (even a shelf near the vanity would suffice). These are minor issues and would probably only be required by a few.
Well done Novotel - we live in the Hunter and needed to stay in Newcastle for an event and if we need to stay again we won't stay anywhere else. We'll definitely recommend this hotel to friends, family etc.
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