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“Great food, but be prepared to wait”

Paul's Asian Affair
Ranked #63 of 558 Restaurants in Newcastle
Certificate of Excellence
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Kids, Families with children
Dining options: Lunch, Late Night, Dinner, Delivery, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Wollongong, Australia
Level Contributor
309 reviews
164 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“Great food, but be prepared to wait”
Reviewed July 30, 2012

The food here is really nice. It's fresh and full of flavour and texture, and consistently good quality. They make a delicious honey chicken. It s expensive given its just Chinese food. As other reviewers have mentioned, food takes forever. It can take up to an hour to get through on the phone, and then it's often an hour wait for it to be cooked. You need to factor this in.

Visited July 2012
Helpful?
Thank Angela_Wollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Visitor rating
    111
    44
    18
    12
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Newcastle, Australia
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Disappointed”
Reviewed July 12, 2012

I love this restaurant and it's food and have always had great service when dining at the restaurant.

However on the past three occasions that I have tried to order takeaway it has taken me at least 30 minutes to get through, and on the last two occasions I have been lucky and the phone has finally been answered.

Tonight however the phone still remains unanswered, I am sorry but people don't have a spare 30 plus minutes at night after a busy day to try and get hold of you. You really need to look at your call volumes and if this business is important to you then please do something to fix it!!!!!!

Tonight you have lost a customer and I am sure many more before that, I will reiterate that you have a great restaurant with fantastic food, your customer service however needs a lot of improvement.

Very disappointed.

Visited July 2012
Helpful?
2 Thank Kirsty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
367 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
“Pleasant Paul”
Reviewed July 11, 2012

Nice but overpriced and over rated. it's just Chinese!

Visited January 2012
Helpful?
3 Thank Nathalie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Plain and simple, popular Eastern-food restaurant.”
Reviewed July 1, 2012

This venue is a Western restaurant serving Eastern fare. The decor is pretty plain for a good restaurant. If you are looking for detailed decor - visual and tasteful experience-, Thara Thong has it - and the food as well.

Paul's has good food, which my wife enjoyed. I found the restaurant to lack atmosphere and have not been back.

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashtonfield, New South Wales, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“PERFECT”
Reviewed June 27, 2012

We opted for a banquet style meal betweent he four of us and I have to say that this is THE BEST Chinese ive EVER had. I dont like squid at all but thought i would try Pauls and LOVED it. Paul himself came around to our table and recommended a wine which was magnificent.
Well done Paul for fantastic service and wonderful food. I WILL be seeing you again !!

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Georgia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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