My friends and I went to Madison for a quiet hens weekend, as the bride is pregnant we planned on treatments and veging out with take away and movies in a room. It was automatically assumed by the man on the front desk (who was rude from the first moment we walked in) that we were going to be rowdy, as we were told we were not to hang out in the upstairs room as it was an executive room and the managers would not be happy. We had two rooms booked and asked to be next to each other, one was upstairs up one end, the other downstairs up the other end! We called in to say we would be a little late for our treatments and we were instantly ridiculed when we arrived by the hotel front desk. I was trying to explain and got talked mid way to "just stop and listen" with a hand in my face! The ladies at the spa however were fantastic and could not fault them, which showed that the rudeness we got from the front desk was uncalled for! The bar staff were also great. It seems a shame that one man could almost ruin our special trip, lucky we could laugh it off
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- Also Known As:
- Madison Spa Resort Moama Hotel Moama
- Madison Hotel Moama