As you will notice from my other reviews I am a very fair critic, I actually dont usually complain about much really...but I NEEDED to tell people about this place.
As my partner loves golf and this restaurant is apart of the golf club in Moama, we have eaten here quite a few times over the years.
We visited again over the weekend... we ordered a steak, and a chicken parmagiana, nothing fancy, just very basic meals. It had to be the most tasteless meal I had ever eaten, every mouthful was bland, my parma had no sauce/tomotoes, chips werent salted, veggies hard and tasteless, same with my partners steak, just lacking in flavour. We were amazed at how these types of meals could be stuffed up!? We mentioned to one of the staff that we were really dis-satisfied with our meals as they were tasteless and after advising us the new chef had over 30 years experience and they usually get praise...she then offered us gravy. No apology, No new meals, No discount... just back chat about how highly regarded the chef is and an offer of gravy? However, we accepted some gravy... and you guessed it... absolutely flavourless!! I was so dissappointed in not only the food that was given to me, but the way the lady handled our complaint... we asked to see the team leader/manager who never showed up.
The Customer Service is appauling... I eat at pubs all the time, I dont expect much with a meal from a place like that but my goodness I just could not let it slide. We had been warned from a local about the food before heading there, but because we had eaten there many times and it was lovely we went anyway. Listen to the locals!!
Do not eat here, it is overpriced and definately not worth the money... and if you are unhappy with your meal, noone cares. Worst dining experience I have ever had, however I will say the venue manager Terry who we spoke to later in the evening (because we felt we needed to express our concern) was more apologetic and polite about the whole thing.
The bowling club meals are more reasonable in price and much better.
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