We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent accomodation in central location”
Review of Quest Maitland

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Quest Maitland
Ranked #1 of 10 Hotels in Maitland
Certificate of Excellence
Reviewed July 25, 2013 via mobile

My Maitland home away-from-home for the last 2 years. Lovely staff, comfortable modern facilities, centrally located near my practice, cinema, restaurants and shops. Beds are big and comfy, kitchenette does the job, everything works! A pleasure to stay here !!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded August 4, 2013

Dear Peter O

Thank you for taking the time to review Quest Maitland. We love having you stay with us each week and its so pleasing to hear your kinds words on our staff & property. We will be sure to share your feedback with the team.

We look forward to seeing you again soon.

Kind Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (327)
Traveler rating
Traveler type
Time of year
Language

310 - 316 of 327 reviews

Reviewed July 16, 2013

As a frequent business traveller to Maitland, I honestly don't think you can do better than Quest if you want to stay central to the CBD. Recently I have clocked up over 100 stays (over 3 years) and can't recall a single complaint in all that time.

For a business traveller it ticks all the right boxes. The site is very conveniently located in the centre of Maitland close to all the main shops, pubs and restaurants. It has plenty of covered off-street parking. Check in and out is very quick and efficient. All the reception girls are great, very friendly and professional. There is also a 24 hour onsite manager in case of any after hours issues. The fully air conditioned rooms are modern, spacious and clean. Beds are comfortable, and whilst at times (mostly Friday and Saturday nights) there can be some street noise, its really pretty minor. There is complimentary WiFi (ask at reception) and now also a new gym. The integrated cafe open till lunch does a very satisfying breakfast.

For the Maitland traveller who wants a pleasant, efficient, trouble free and reasonably priced stay, Quest Apartments comes highly recommend.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank GasMan73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded July 19, 2013

Dear GasMan73

Thank you for sharing your positive experience at Quest Maitland and for writing such a glowing review. We are delighted to hear that you continue to enjoy your stay with us and that our team are able to make you feel comfortable and well looked after. I will be sure to share your feedback with our team as there is no better motivator than the kind, positive gratitude of a satisfied guest.

We look forward to your 101st stay with us very soon.

Warm Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

I stayed here almost weekly for over two years and it was so nice to find somewhere that made such a nice home away from home. Initially chosen because of its proximity and convenience to the place I was working it became my preferred place to stay after trying a couple of others nearby. Kind, considerate and helpful the staff were easy to talk to, the rooms terrific and the service impeccable. It's testament to them all that I am still in touch with many of them a number of years later, and that the quest hotel group ended up on my list of preferred places to stay. Thank you!

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StephR53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded July 19, 2013

Dear StephR53

Thank you for sharing your experience at Quest Maitland. It certainly was a pleasure to have you stay with us and become part of our Quest Maitland Family. We all look forward to your return in the very near future.

Warm Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

I honestly couldn't fault the staff or the room - the staff were always very helpful, and the entire hotel complex was immaculately tidy and well-maintained (including our room). We had a room on the first floor, and loved the generous large kitchenette, lounge room and in-room laundry facilities, 2 TVs and 2 air conditioners (one TV and one air-con unit in the bedroom and one each in the lounge area). We also appreciated the (limited) free Internet access. The location of the complex is on a busy road and access is a little difficult, however there is plenty of parking at the rear of the complex, which does help. There was also apparently a complimentary gym which had opened recently, although we didn't have time to try it. We stayed for one night (a Friday night) and found that there can be quite a bit of noise from the pubs / clubs nearby and also traffic noise, at least enough that it made getting a good night's sleep (in one of the road-facing rooms) difficult.

Room Tip: If you can, get a room as far away from Ken Tubman Drive as possible, or with a balcony over the car...
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank maxh77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded June 16, 2013

Dear Maxh77,

Many thanks for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed our spacious & modern apartments. But above all, we are delighted that you enjoyed exceptional customer service. Our staff strives to provide warm, welcoming service always, thus it is incredibly rewarding to know that a guest has experienced just that. Thank you once again - guest feedback means the world to us! We look forward to your return in the future.

Kind Regards
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

Have been staying in Maitland to exhibit at Tocal, We have stayed in many hotels, and at last have found one that we will stay in again, rooms awesome and Shanelle, the receptionist made us very welcome.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank neal w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded May 8, 2013

Dear neal w

Thank you for taking the time to provide us with your review. We are thrilled to learn that you feel right at home at Quest Maitland. Our team strives to delight our guests and exceed your expectations. We certainly value all our staff and have passed onto Shanelle and all the team your wonderful comments and praises.

We look forward to welcoming you back to Quest Maitland.

Kind Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

Stayed for 2 weeks in a self-contained 1 bedroom apartment.
Front desk – friendly and helpful staff.
Apartment – quiet, clean and spacious for 1-2 people. There were 2 air-cons and 2 TVs, one in the lounge and one in the bedroom. The TV in the bedroom had limited channels. Windows can be opened but there were no flyscreens.
Bedroom – comfortable bed, adequate closet space. Ironing board was well-worn and stained.
Kitchen –Well-appointed kitchen, even a tea towel, dishwashing sponge and washing liquid was provided. No oven mitts or kitchen shears. Full-sized fridge. 4-seater dining table. Nice big, modern oven but no instructions on how to operate the different knobs and timer.
Bathroom – strong water pressure. Half-screen shower, no mirror, nowhere to hang handtowel. There were instructions on how to operate the washing machine and dryer which was helpful. Laundry detergent was provided.
Housekeeping – did a thorough job of cleaning. Even put back plates and utensils from the dishwasher back to the cupboards.
Location – short walk to K-mart and Pender Place mall where Woolies and other retail outlets were. Also walking distance to High St., the main street in town.
Overall, a pleasant stay. Home away from home.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank arddwrld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded May 8, 2013

Dear leisure2go

Thank you for your recent review. We are delighted to read you had a fantastic stay whilst in Maitland. We aim to provide a convenient and friendly home away from home for all our guests especially when travelling on business. I will be sure to share your kind thoughts with our team and work with the housekeeping department on providing instructions on how to operate the washing machines and replacing the ironing boards. We greatly appreciate your comments and hope to welcome you back to Quest Maitland again soon.

Kind Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

I stayed here for 5 nights, very friendly lady on reception, rooms were spacious and clean,
Kitchenette area was nice and clean, spacious bathroom
not mcuh traffic noise outside, very good location for were i needed to be.

definatley reccomend this establoshment to anyone in the area.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Geordie_Traveller84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestMaitland2320, Owner at Quest Maitland, responded to this reviewResponded May 8, 2013

Dear Geordie_Traveller84

Thank you for taking the time to review Quest Maitland, it is greatly appreciated. We are so very pleased to read that you had a wonderful stay with us. Thank you again and we do look forward to welcoming you once again in the very near future.

Kind Regards,
Sheree Bennett
Franchisee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Maitland
12.5 mi away
Crowne Plaza Hunter Valley
13.8 mi away
Chateau Elan Hunter Valley
15.5 mi away
Kirkton Park Hotel Hunter Valley
Show Prices
Show Prices
Show Prices
13.8 mi away
Grand Mercure The Vintage Hunter Valley
17.4 mi away
Spicers Vineyards Estate
Spicers Vineyards Estate
#1 of 15 in Pokolbin
893 reviews
1.2 mi away
Monte Pio Hotel and Conference Centre
Show Prices
Show Prices
Show Prices

Been to Quest Maitland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Maitland

Address: 1 Ken Tubman Dr, Maitland, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Maitland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Maitland
Price Range: $124 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Maitland 4.5*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Travelocity and TripOnline SA so you can book your Quest Maitland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quest Maitland Greater Newcastle

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing