Was quite impressed when we arrived by the modern rooms but very disappointed by the bar service where the staff didnt know what was going on and didnt seem to really care. Rooms were very clean with mod cons, digital tv & individual air con units. With the lack of phone in each room which is always handy to ask the simple questions from people who know whats going on in the establishment or offer some assistance for tourist.
I was very disappointed on arrival that the bistro was booked out for dinner and we would have to eat elsewhere, basically your good enough to pay for a room I would of thought hotel guests may have been offered a chance to eat and even squeezed in for a meal. That saying I did get a chance to eat in the establishment, food was very nice and locals raved about the food, and for the quality I felt pricing was acceptable. Drink prices are standard pub prices.
One thing that upset me was the hot water pipes squealing whenever someone had a shower or used a basin, this was at anytime of the day or night and loud enough to wake you from a heavy sleep. I did mention this to staff and they did know about it and werent very concerned about it.
Some staff were truly loverly but other were just plain rude, no consistancy.
- Official Description (provided by the hotel):
- Come stay with us... The Windsor's rooms are recently constructed and boast the creature comforts that other hotels miss. Room options include: Queen sized beds Ensuite Bar Fridge Flat Screen Colour Television Tea and Coffee making facilities The hotel is situated in East Maitland, making it only a short drive from the Vineyards and Golf Courses of the Hunter Valley, the Blue Waters of Port Stephens and the Surf Beaches of Newcastle. Rates for our rooms start from just $109 per night for a Twin share room. ... more less
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- Also Known As:
- The Windsor Castle Hotel Maitland, Greater Newcastle