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“Much needed refurbishment has started” 4 of 5 bubbles
Review of Monte Pio Hotel and Conference Centre

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Monte Pio Hotel and Conference Centre
Ranked #7 of 10 Hotels in Maitland
Brisbane
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Much needed refurbishment has started”
4 of 5 bubbles Reviewed March 27, 2012

Some previous reviews of the Monte Pio Motro Inn have commented on the need for this property to be refurbished. I stayed there for five nights in March 2012 and the much-needed refurbishment has commenced with seven rooms so far completed. I stayed in a refurbished room and the carpet, furnishings and bathroom were all modern. However, the toilet seat was loose (mentioned in a previous review) but the co-owner, Athol, told me the toilets are to be replaced as part of the refurbishment program. The toilets are of the old non-dual flush type. The room service staff forgot to replace the shampoo and tissues but otherwise the servicing was acceptable. My room was upstairs and on the New England Highway side of the building - there was some truck noise but it did not bother me unduly as I had the windows closed. If the weather had been warmer i would have used the split-system air-conditioning unit to enable the windows to be kept shut.

Contrary to some previous reviews I found the dining room service to be very good. I was staying with a large group of railway engineers and, as a result, the property was booked out on two nights. The engineering group booked out the restaurant on one night but the service was speedy and food well cooked. There was a good range of wines available. On the Saturday night I was booked with a group of about 12 people and I asked the waiter if I could have something that did not take too long to prepare as I wanted to watch the Queensland election coverage on TV. I was amazed that within 10 minutes I had a roast on the table in front of me - very speedy service and the meal was well cooked. Monte Pio's restaurant does not normally open on Sundays but the co-owner, Athol, was happy to open the restaurant for our group of around six people and provide a limited menu. Not all properties would bother to offer that servce.

No mention is made on the dinner menu of any special provision for diabetics or ceoliacs - this is something that is coming to be expected in Australia in the 21st century.

The buffet breakfast was fine - perhaps a second toaster could ease the bottleneck when the dining room is busy and fresh fruit, rather than tinned fruit, would be appreciated.

As per previous comments the carpet in the dining room and foyer needs replacing.

The property is two story and the absence of a lift would cause problems for those of limited agility. However, installation of a lift would be very expensive in an old building such as this one. There are downstairs rooms and I would recommend those of limited agility request a downstairs room if booking ahead. Some modifications would be needed to the dining room access and ground floor rooms to make the Monte Pio suitable for disabled person acess.

Our group used the conference room at the motel and the projector, microphone and other equipment all worked perfectly.

The check-in and check-out service was speedy and friendly.

No internet facilties are provided but with the advent of smart phones it is becoming debatable as to whether such facilties will be used much within the next five years or so. No wi-fi access is provided and this issue will need adressing if the property wants to attract a wider market.

There is ample car parking if front of the building and the property is a 10 minute walk to Telarah railway station which is served by suburban trains to Newcastle.

Overall, I found my stay at the Monte Pio pleasant but I did have a refurbished room. An inspection of the non-refurbished rooms indicates that they are due for a refurbishment.

Room Tip: If booking ahead ask for a ground floor room if climbing stairs with luggage is a problem. Likewise...
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  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OzjohnBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    27
    48
    35
    15
    13
See reviews for
28
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32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Sydney
Level Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 bubbles Reviewed December 30, 2011

Monte Pio is a large old Catholic church building of the gloomy brick variety, as its name implies.
The carpet on the stairs is worn through. So was the carpet in our room, with cigarette burns as well. The windows were dirty, but you didn't want to look on the adjoining buildings anyway. The little balcony had not been swept in ages. We just wanted out of there ASAP.

  • Stayed November 2011, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tosca08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Maitland hotels

Tamworth, Australia
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 bubbles Reviewed November 30, 2011

I stayed in a standard queen room (one queen, one single) overnight only. The building doesn't have a lift and I was very grateful for the assistance of the check-in staff who carried my heavy case upstairs for me. Size-wise my room was very cosy: the single bed made the room seem overcrowded and the bathroom was tiny. The bathroom had a number of tiles in the shower. The floor tiles were also seriously cracked. Everything was spotlessly clean and unbelievably quiet - I didn't hear even a door closing through the night. Looking out the window in the morning onto green fields - very peaceful. When I went to the Courtyard Cafe for breakfast, it was empty - now I know why! There was no hot breakfast available, even though the buffet set-up had a chafing dish and bain marie with tongs ready to go. The continental breakfast had the usual selection, including a tray of small danish pastries that looked like they'd been under the heat lamp for quite a while. I gave them a miss and went for some toast. I bypassed two or three of the butter portions that looked like they had something caramelised on the outside of the packet and then discovered that the two I'd taken contained butter that had been previously melted and solidified again ... YUK!! The coffee machine was out of order. Thankfully, airpots provided a decent coffee. Despite the drawbacks, I'd probably stay here again if I had a larger room and didn't have to have breakfast there.

  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank macsla255349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 24, 2011

We stayed three nights to access the Huter Valley wineries. Our soom was spacious and clean. We had dinner in the motel restaurant on two nights and found the food to be of outstanding quality with food and service. The old world charm is being restored with more modern amenities. The staff were only to pleased to help in making our stay enjoyable.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 255060Summer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
84 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed January 30, 2011

We stayed at the Monte Pio for a couple of nights in January 2011.

The hotel is under new management and so an upgrade is imminent. Unfortunately it hadn't quite happened when we were there and the pool needed a good clean and the decor needs a serious upgrade. However this place has great potential. The rooms are a good size with well-stocked minibar and tea and coffee making facilities. The staff were very pleasant and happy to help. The cooked breakfast was very tasty and made to order. Wi-fi would be a welcome addition.

Monte Pio is slightly out of the wine-making district and could do with a minibus to shuttle people around the area. Having said that the location of the hotel is just off the main road, is easy to get to but is nice and quiet.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sheila W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 2, 2010

Did the spa room package with dinner breakfast and spa suite with champaigne and chocolates on arrival. Was a nice experience and nice to spoil my lady on her birthday without breaking the budget. If you're looking for somewhere modern, its not the place for you. It's also a long way from the wineries if that is what you are after.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank adz717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 8, 2010

Stayed for 5 days at the hotel after scoring a great deal on Wotif. Hotel doesn't have an elevator so our room on the top floor was a bit of a hike with luggage. Room was lovely, although we didn't have a telephone and tthe toilet seat was very loose, (these were both remedied as soon as we commented). Laundry consists of one washing machine and one drier, these are free, but you may need to remove someone elses smalls to get yours done. Dinner in the restaurant was okay, but discovered the room service menu and food was much better...even though cooked in the same kitchen. Wonderful lady at reception, "Charlie" went all out and made our stay very enjoyable. Our stay included buffet breakfast every morning and was very nice but seeing the same bowl of "fresh????" fruit salad every morning was a bit disappointing. The hotel has a lot of history and is situated just off the highway beside a church. It is a beautiful place to stay and if you're lucky enough to have Charlie on the desk when you check in, then you are guaranteed a very warm welcome.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank itsa_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monte Pio Hotel and Conference Centre

Property: Monte Pio Hotel and Conference Centre
Address: New England Highway & Dwyer Street, Maitland, New South Wales 2320, Australia (Formerly Quality Inn Monte Pio)
Location: Australia > New South Wales > Greater Newcastle > Maitland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Swimming Pool
Hotel Style:
Ranked #7 of 10 Hotels in Maitland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Monte Pio Hotel and Conference Centre 4*
Reservation Options:
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Also Known As:
Monte Pio Hotel And Conference Centre Maitland, Greater Newcastle

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