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“Quality country accommodation”
Review of Mercure Goulburn

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Mercure Goulburn
Ranked #1 of 16 Hotels in Goulburn
Certificate of Excellence
Reviewed July 16, 2013

I was recently there with family and friends to attend a motor racing event at Wakefield Park.The room was spacious and comfortable and the staff friendly. It has all the amenities required including a good restaurant and function area. Will stay again next time we're in Goulburn.

  • Stayed: June 2013, traveled with family
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Thank Michele176210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, Guest Relations Manager at Mercure Goulburn, responded to this reviewResponded July 24, 2013

Dear Michele176210,

Thanks for your review and we hope you enjoyed the event at Wakefield Park here in Goulburn. We are pleased that you enjoyed your stay and grateful that you have shared your experiences with other travellers on Tripadvisor.

We look forward to welcoming you back to BEST WESTERN A Trapper's Motor Inn in the future.

Kind regards
Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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650 - 656 of 722 reviews

Reviewed July 13, 2013

Trappers Inn has always been a lovely place to stay. I was actually sick with flu this time round but my stay was made very comfortable with nice soft towels and a lovely king size bed. Simple touches such as turning the heat on for us, electric blankets on the bed and a decent size television made our stay lovely as always. This is our third time staying and we have never faulted their hospitality or their rooms. Will definitely stay again.

Stayed: July 2013, traveled as a couple
Thank Kazzy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, General Manager at Mercure Goulburn, responded to this reviewResponded July 14, 2013

Dear Kaz

Thank you for choosing to stay with us at Best Western A Trappers Motor In Goulburn.

We appreciate you taking the time to review your stay with us. We pride ourselves on our after hours check in service, our proximity to the highway means many of our guest arrive late. It is important to us that our guests enjoy a hassle free check in and a lovely warm room.

It is wonderful to know that you enjoyed your stay with us, the team here at Best Western Trappers Motel thrive on comments such as these.

Kind regards

Michelle Beard
General Manager

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Reviewed July 9, 2013

I stayed here on business on my way to Canberra. I arrived late, but the after hours check in was straightforward. I appreciated that they left the heating on for me in the room, as it was a freezing night. Excellent motel for the price point. Clean, spacious and well run. Lots of places to eat nearby. I would stay here again.

  • Stayed: July 2013, traveled on business
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Thank RST_Video
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, Guest Relations Manager at Mercure Goulburn, responded to this reviewResponded July 10, 2013

Dear RST_Video,

Thanks for your review and for choosing to stay with us here at BEST WESTERN A Trapper's Motor Inn in Goulburn.

We are pleased that you found our after hours check-in so convenient; we have lots of late arriving guests, being in such a great spot near the Hume Hwy, and certainly have a very hassle-free system in place.

It is great to know that you enjoyed your visit. Michelle, our Manager at BW Trappers, and her entire team will be thrilled to receive your comments.

Thanks again and we hope to see you back soon.

Kind regards
Ryan

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Reviewed July 6, 2013

Check in was not at all warm & welcoming - lady was very involved in her task at the computer and only looked up and spoke after I had walked into reception and stood in front of her. Stayed in a 'Retreat' room - no comfy chair, only a tired, low-backed sofa. No microwave oven! Don't you know people often have a need to travel with their own food? Are you trying to force your guests to eat in your restaurant? King size bed the least comfortable I have slept in for years. Pillows not that flash either.

  • Stayed: July 2013, traveled solo
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Thank Preeti V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, General Manager at Mercure Goulburn, responded to this reviewResponded July 15, 2013

Dear GregM

Thank you for your recent review of your stay with us on Tripadvisor.

Im very pleased inform you that we have some exciting changes and renovations planned for the coming months. We will at this time be able to offer rooms with cooking and microwave facilities along with new beds and many other modern essentials.

We appreciate the time you have taken to express areas we can improve with our Business and hope that you will return in the future to enjoy our exciting changes.

Kind regards

Michelle

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Reviewed June 22, 2013 via mobile

We stayed in a family suite on a stopover whilst travelling. After arriving late at night, it was very welcoming as heater had been turned on in our room so it was warm and cozy. Beds not too bad, mini bar was stocked and prices reasonable. All in all a good value stop over.

  • Stayed: June 2013
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Thank Shabby2chic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, Guest Relations Manager at Mercure Goulburn, responded to this reviewResponded June 23, 2013

Dear Shabby2chic,

We are delighted that you enjoyed your stay with us here at BEST WESTERN A Trapper's Motor Inn at Goulburn. Our goal is to provide quality service and accommodation at great value prices and we are pleased to know that this was your experience.

Thanks again for reviewing Trappers Motor Inn on Tripadvisor; we look forward to welcoming you back in the future.

Kind regards
Ryan

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Reviewed May 22, 2013

Stayed here for the night on 12th of May on the way from Melbourne to Newcastle. Room was very clean and in good condition. Decor was a bit sombre. In a great position just off the freeway but no noise from traffic. Would stay here again.

  • Stayed: May 2013, traveled as a couple
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Thank Akers51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, Guest Relations Manager at Mercure Goulburn, responded to this reviewResponded May 23, 2013

Dear Akers51,

Thanks for your review of your stay with us here at BEST WESTERN A Trapper's Motor Inn, Goulburn.

We are glad you had a great time with us on your stopover travelling from Melbourne.

We wish you safe and happy travels and hope to see you again in the future.

Kind regards,
Ryan

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Reviewed May 13, 2013

Stayed enroute between Victoria and Sydney. Easy to find location just off the Hume Hwy. A large spread out motel; has unique stone and brick construction with plenty of room for parking. Stayed with a group and booked a family suite. Room was generally clean and well appointed, but have to agree with earlier reviews that the beds are becoming a little tired. Had a meal in the restaurant which wasn't cheap, but very agreeable. Motel does advertise itself as a function centre and can imagine it would be buzzing while a wedding was on, but there were only three or four other diners there on a midweek night. Service was fine, but had no real call to use it, this being a stopover on a long drive. Location is conveniently near a couple of other restaurants/cafes, a service station and the Big Merino, which is worth a look

  • Stayed: May 2013, traveled on business
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Thank SheepCocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArionHotels, Guest Relations Manager at Mercure Goulburn, responded to this reviewResponded May 15, 2013

Dear SheepCocky,

Thanks for your review; we are thrilled to know that you enjoyed your stay with us here in Goulburn at BEST WESTERN A Trapper's Motor Inn.

As new owners of Trappers, we look forward to some new exciting changes that we have planned over the coming months, so I trust that if you rejoin us again in the future, your stay will be even more enjoyable.

Thanks again and we hope to see you again soon.

Kind regards
Ryan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Goulburn

Address: Mercure Hotel 2 Lockyer St | (near the Big Merino), Goulburn, New South Wales 2580, Australia (Formerly Best Western)
Location: Australia > New South Wales > Goulburn
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Goulburn
Price Range: $110 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Goulburn 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
Be amazed as you enter the fully refurbished Mercure Goulburn - sophistication, comfort and style has arrived in the NSW Southern Tablelands. All rooms are fully refurbished and feature the latest essential modernities expected of high quality hotel accommodation. Hotel rooms sleep up to four guests and serviced apartments are available, accommodating up to six. ... more   less 
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Also Known As:
Best Western Goulburn
Goulburn Best Western

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