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“Good value with helpful and friendly staff”

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Sundowner Aberdeen Motor Inn
Ranked #18 of 30 Hotels in Dubbo
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good value with helpful and friendly staff”
5 of 5 bubbles Reviewed September 18, 2013

The motor inn is in an excellent location within easy walking to the city and restaurants.

The staff managed to guide us to the best eatery in town with a choice of 5.

The room was clean and spacious and good value for money.

Definetly stay here again when in Dubbo

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, September 19, 2013
Hi Darryl,
Thank you for your very positive review and for taking time to post it.
As you mentioned we are in a great location for guests to be able to wander down to the CBD.
We are happy that we could help you with your selection of restaurants to eat at. It's great to be able to offer chargeback from a variety of restaurants that offer different cuisines and having them within walking distance makes it very convenient also.
Hope we do see you again someday.
Regards,
Sandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    39
    63
    10
    0
    3
See reviews for
41
29
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19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Alexandra Headland, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

This Motor Inn is in a good location within walking distance of many restaurants, and in a City that is known for expensive accommodation great value at $99.00 per night. The rooms are spacious neat and clean with good beds, the water pressure in the shower was a poor but it worked. We will stay here again when next in Dubbo.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, July 14, 2013
Hi,
Thank you for taking the time to review your stay and thank you also for your comments. As you said we are in a convenient location and our rates are very competitive.
Guests often comment as you did on the rooms being spacious. I will be sure to pass on your review to the cleaning staff as they will be pleased to read your comment regarding the room being neat and clean.
We hope we do see you again someday.
Regards,
Sandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 11, 2013

Nice, friendly hotel with good old fashioned country hospitality where nothing was a problem and the I felt at home (something that is becoming a rarity in this country). I will certainly stop here again on my next visit to Dubbo.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller1166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, July 14, 2013
Hi,
Thank you very much for reviewing your stay with us at the Aberdeen. Your comments about the old fashion hospitality were very pleasing to read as we do try very hard to make sure our guests are comfortable and enjoy their stay. It will be a pleasure to see you again.
Regards,
Sandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Australia
Level Contributor
196 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

We were travelling back from Brisbane and upon reaching Coonabarabran decided that we would try and stay at Dubbo for the night. Looked at WOTIF and found a room available at the Aberdeen Motor Inn for $115, so booked it and received confirmation shortly there after from Wotif. Upon arrival at the hotel about 2 hours later we visited the reception and had to wait approximately 10 minutes before someone turned up (bell was rung several times). We advised that we had booked at room to which we received a surprised look and were told that the hotel was full. We were also told that the room on wotif should have been pulled down as they had booked out...how this is our issue I do not know but we were made to feel as if it was. After about 10 minutes of going back and forth we were told that we might be 'lucky' as there was a booking that may not be in until the next day. I suggest that it would not be us that were 'lucky' that we got a room that night rather it was the hotel that was lucky we had a room after we had done all the right things in our booking. Aside from the obvious lack of training on how to deal with customers the receptionist could do with some training on how to organise the wotif listings...a point admitted to by the manager the following morning. The night receptionist may also wish to consider the use of a deodarant after she has been out the back for a smoke...I have no issue with anyone smoking but I do not care to share the aroma when you walk back into a small office environment....it does not give a professional look.

Aside from the above the Hotel was very nice and the rooms were very clean and quiet...have no complaints with the room and the cleaning staff were very friendly the next morning with everyone that we met wishing us a good morning....this is the type of customer relations that most travellers enjoy.

Room Tip: Apparently the corner room that we had is the quietest room in the hotel and is often used by Train...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scorps_sting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, July 3, 2013
Hi,
Thank you very much for your review. We appreciate our guests taking the time to post reviews of their stay with us. Thank you also for your positive feedback on the room, the motel in general and the cleaning staff that you saw the following morning.
I would like to reiterate the apology the owner gave you the morning of your check out for the mix up with your booking. Unfortunately we had not closed off the last rooms remaining on the web site for that evening once we filled. We were very happy that we did find a room for you that evening and again apologise for the inconvenience it caused you.
Regards,
Sandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 27, 2013

The room was very clean and spacious beds excellent and the staff friendly. Only problem was that was given the wrong travel directions to get out of town (new staff member) but manage to get ourselves back on track other than that all was good.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeraldineL61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, May 30, 2013
Hi Geraldine,
Thank you for your "excellent" review of your stay with us at the Aberdeen Motor Inn.
It was nice to read your positive comments about the rooms and service. Apologises for the wrong directions you were given. I hope it didn't take you too far out of your way?
Hope to see you again someday and thank you for taking time to post your review.
Regards,
Sandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devonport, Australia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed May 17, 2013

I stayed at this place on my business trip in the area, the rooms are clean and the bed was good. Breakfast was good and it was very close to the shops and other takeaway foods. Very friendly staff and good cleaners. Did not use the pool but it looked good. All up I was very happy with the place and will be back. Kids friendly.

Room Tip: See my review
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Klipo_on_the_run
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, May 19, 2013
Hi,
Thank you very much for reviewing the Aberdeen on both your most recent stay with us and on the previous stay back in 2011.
Apologises for not responding to your first review of us.
It was nice to read that you found the office staff to be friendly and that the room was both clean and comfortable. As you also kindly mentioned we are in a great location for families.
We hope that if your business brings you to Dubbo in the future you will choose to stay with us again.
Regards,
Sandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We have stayed in this motel before, as we have family in Dubbo, the rooms a very clean, and spacious, we always have groundstairs accommodation, big enough for the grandchildren to come and have time out with us, also very handy to the zoo and other tourist sites around. If eating out there are plenty of places to choose from, our latest was the west dubbo bowling club that served a roast buffet, all you can eat on a sunday night for $20 a head, yummy.

Room Tip: always book ahead as it gets booked out very quickly
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank popsie255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbo74, Front Office Manager at Sundowner Aberdeen Motor Inn, responded to this review, May 8, 2013
Hi Popsie,
Thank you for your review of your past stays with us at the Aberdeen.
It is always nice to read positive reviews but even more so when it comes from regular guests as it shows that we are consistent.
As you also mentioned we are in a great location, close to the CBD etc.
The buffet(all you can eat) at the West Dubbo Bowling club that you mentioned sounds like something I will personally have to do some on research on.
Hope we see you again next time you're in town.
Regards,
Sandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sundowner Aberdeen Motor Inn

Property: Sundowner Aberdeen Motor Inn
Address: 25 Cobra Street, Dubbo, New South Wales 2830, Australia
Location: Australia > New South Wales > Dubbo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 30 Hotels in Dubbo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sundowner Aberdeen Motor Inn 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
The Aberdeen Motor Inn (Sundowner) is the most central accommodation Dubbo has to offer. Park the car and walk to all attractions. Shopping, restaurants, the Western Plains Zoo and airport are all just a short distance away. Take a stroll along the banks of the Macquarie River just behind the Motel, or relax with a glass of wine from one of Dubbo's local wineries. Jim, Suzie and their friendly staff are here to welcome you in with smiles and can provide you with anything you need - just ask! ... more   less 
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