I have eaten there quite a few times and each time the food was very good. Thus time the entrée was great but main was really awful, that was obvious when I left most of it uneaten (desperate missed lunch) when I went to pay I was asked how I enjoyed it and I explained the main which was a prawn laksa was very very sweet and unlike any laksa I have ever eaten, and that if was so bad I left most of it. The woman asked someone if if was meant to be sweet, they replied NO and that they better check that the chef was using the right sauce?? They said politely that this was a shame for me...and proceeded to charge me for the meal. I couldn't be bothered arguing as it had been a long day but I wont be back. I judge a pace not by how they treat a customer when things go great BUT what they do to correct a situation
When things go wrong.