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“Out right disgraceful”

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Dubbo City Holiday Park
Ranked #2 of 16 Specialty Lodging in Dubbo
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Out right disgraceful”
Reviewed September 1, 2013 via mobile

Very disgusted in the office staff as I got offered a mattress on the floor as the room we booked didn't cater our family will not recommend the park to anyone as I feel they are robbing people of there money by doing so other staff said I should report it as it was not appropriate but we just refuse to return dubbo it self is a good town just hope they get new management for the park we have occupied the park plenty of times but this is the last straw

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dad-mUmof7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Sydney
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 29, 2013

We stayed in deluxe cabin and it was very comfortable and had all amenities. Having read other reviews I was concerned about noise from CBD at night, but I by staying there on both Wednesday and Saturday nights we have not heard any noises. Cabin was warm and comfortable and Taronga Zoo is just 10 minutes drive from it.

More photos of this place available at http://www.geolocation.ws/nearby/en?loc=-32.246133,148.596481

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maxim75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013 via mobile

We stayed in the family standard cabin... Budget is fine by us but absolutely no effort was put into our cabin from the cleaning to the maintenance..

Dirty fridge
Dirty lounge
Dirty plates and chopping board
Cupboard doors broken off and left on bench
Screen door broken
Curtains broken &/or didn't fit windows
Shower head kept falling down
The list goes on!

The majority of these things would certainly have been noticed by staff and obviously ignored.. No pride what so ever & it shows!

On the up side, Staff at reception were great and other facilities seemed fine..

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ja5mine79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 4, 2013

We stayed at the Dubbo City Holiday Park in a Deluxe Cabin for 2 nights with our 2 children. The cabin was very spacious with 2 bedrooms, queen bed in the main and 2 single bunk beds in the second room. Also has separate bathroom and toilet. Nice big deck to sit on in the afternoons with a BBQ on the deck as well. Upon arrival the staff were fantastic and so friendly. The kids loved the awesome jumping pillow and playground. You could also easily walk to shops and food and a short drive to the zoo. We will definitely stay there again if we go back to Dubbo!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kylie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 4, 2013

We stayed at Dubbo City Holiday Park for 3 nights in July 2013 - 2 adults and 3 kids in a deluxe cabin... the cabin itself was a great size with two bedrooms, both with wardrobes as well as a kitchen area, a lounge dining area and a bathroom with a seperate toilet. Kitchen included a fridge, microwave and cooktop... no oven, but there was also a BBQ on the balcony. Beds were comfortable - main bed was made up but the bunks in the kids room weren't, but the staff gave us sheets and towels for the kids at no extra charge where a lot of other places would charge for them. TV in the lounge and main bedroom, the one in the lounge also had a usb port so we could play movies / music that we had bought from home. Also had a selection of DVD's for hire at reception. Easy walk across the road to a small (but somewhat expensive) convenience store, pizza shop, Oporto Chicken and a Thai restuarant. We were there on a wednesday night and couldn't hear any of the noise across the river that others have complained about. We also looked at the studio and standard cabins, and although it cost marginally more than the others, I'm glad we went with the deluxe cabin as it was a good size and very comfortable. Only 5 minutes drive to the zoo and the observatory, less than an hour to Wellington Caves and only a few minutes to a few different shopping centres.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Nichole13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, NSW
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2013

Travelled with friends who booked this location as apposed to a motel room as it had a park & jumping pillow for kids to play in and when they went to bed we could have a separate living space to the bedrooms. Their cabin was more modern than ours, although it had all we needed. A few maintenance issues, but did the job. Next time I'll pay the extra for the modern cabin with a Queen sized bed!!! Staff were friendly and it was in an excellent location to get to the Zoo and a quick drive into town for everything you need.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ELW78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 1, 2013

We booked into the family budget cabin - very poor quality -kids beds not made up, sliding door wouldn't open ( rollers broken - had to ask for it to be fixed which it was - but when they got the room ready they would have known it was broken) reverse cycle sounded like an airplane taking off, (had to have the tv up really loud to hear it), reception not particularly friendly.
It is advertised as budget but it was old, and very much in need of a revamp. We were very disappointed and really wanted to leave but Dubbo seemed booked out - school holidays.

Room Tip: Maybe the 'deluxe' are better -they looked much newer than the 'budget'.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monique R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dubbo City Holiday Park

Property: Dubbo City Holiday Park
Address: Whylandra St, Dubbo, New South Wales 2830, Australia
Location: Australia > New South Wales > Dubbo
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 16 Specialty Lodging in Dubbo
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Dubbo City Holiday Park 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
Dubbo City Holiday Park is the perfect place to relax and unwind, doing as much or as little as you like. There are so many tourist activities to enjoy in and around Dubbo (not just the amazing zoo!) and the team will be only too happy to offer advice on these and help make your stay at the park a memorable one. Bring the whole family along to make the most of our shaded jumping pillow, solar heated pool, playground and basketball court. And don't forget your four-legged friends - we are pet friendly! With a number of accommodation options to suit every traveller, Dubbo City Holiday Park is the perfect place for your next holiday. Stay in a fully self-contained Deluxe Cabin or Studio Cabin or, if sleeping under the stars is more your style we can offer huge grassy powered and unpowered sites perfect for your caravan or camping getaway! ... more   less 
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