This hotel is lovely and I would have given it 4 stars except for a bad experience in their restaurant. The rooms whilst slightly tired are clean, family friendly and more than comfortable. We travelled with another couple and all our needs were met room wise. Sadly the same cannot be said for their restaurant. The menu reads beautifully and the service from our waitress was lovely. Sadly one of our meals was completely different to what we ordered. The waitress admitted the error but the chef denied the error and refused to rectify it. Upon check out the following morning before evening raising the issue with the male manager he informed us their would be no discounts or refunds on our meal the previous evening. I should make it clear we didn't even ask for one. All in all this ruined our stay and should have been something that was quickly rectified. So my advise stay here but eat elsewhere. The prices in the restaurant are very expensive in comparison with the 3.5 star rating of the hotel.
- Official Description (provided by the hotel):
- Welcome to the Comfort Inn Blue Lagoon Dubbo. Whether you’re in Dubbo for business or just visiting, the Comfort Inn Blue Lagoon is a comfortable and affordable place to stay. Our restaurant and bar is popular with both locals and visitors alike and is the perfect place to relax for a meal and a few drinks. If you’re inclined to cool off in the warm season, you can always take a dip in our pool before enjoying a cocktail by the bar. ... more less
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- Also Known As:
- Dubbo Comfort Inn