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“Camper Trailer Holiday” 3 of 5 bubbles
Review of BIG4 Batemans Bay Beach Resort

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BIG4 Batemans Bay Beach Resort
Ranked #2 of 17 Hotels in Batemans Bay
Certificate of Excellence
Canberra
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Camper Trailer Holiday”
3 of 5 bubbles Reviewed July 19, 2012

We have stayed at the BIG4 BBBR a number of times with our camper trailer and will continue to stay there into the future.
The camp kitchens are great and have good facilities - fridge & freezer, washing up sinks and BBQ's.
Travelling with 2 children we take full advantage of the pool, tennis courts, jumping pillow and mini-golf. A few times we've hired the kart bikes as well which the kids have enjoyed.
We have stayed on a number of sites and I prefer to be close to the grass camping areas on the perimeter of the property as these sites have trees to provide shade - some of the other sites are in full sun which I imagine is not very comfortable during the hot summer months.
It's just a short stroll over the sand dunes to the beach which is nice for the kids - no/little waves which is safe for the little ones.

  • Stayed February 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    155
    71
    21
    3
    3
See reviews for
108
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 15, 2012

We camped at the resort for a week during the Xmas s hook holidays. We had a fabulous site right on the beachfront. The kids loved it, they had a variety of activities to do. Riding bikes, swimming in pool, games room, movies on the big screen at night and pancakes on Sundays. It was truly fantastic and we as parents could sit back and relax as well. Only negative was our site was quite close to some noisy campers. Great place to stay, we are looking forward to returning this year again.

Room Tip: Select a campsite away from the crowded power sites.
See more room tips
  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bella235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 4, 2012

Caravan parks and wheelchairs do not always combine well but thankfully ​more and more providers are improving their accessible accommodation options. Batemans Bay Beach Resort on the NSW south coast is setting a good standard for travelling 'wheelies'.

Life in a wheelchair can be challenging at the best of times so the last thing you want on holiday is to battle with your accommodation. A stay in Batemans Bay Beach Resort's Easy Access cabin was refreshingly free of hassles for me and my mobility scooter. Just to clarify for my fellow wheelies: I have very limited use of my legs and use a power chair at home but I usually travel with 'Little Red' my Pride Go Go four-wheeled scooter.

The accessible cabin was obviously purpose-built and is relatively new, pleasantly decorated and more than adequate for my needs and those of my carers (my husband and our eight-year-old son!). There is one disabled parking spot right outside the cabin, although we were beaten to it a number of times by someone with a valid permit. There was other parking close by, but as there is only one accessible cabin, I think it would be a good idea to package the spot with the cabin in some way.

Access to the cabin is by wooden ramp up to the deck which has a small table and chairs and an outdoor kitchen consisting of a bench, a barbecue and a sink with a flick-mixer tap (a thoughtful addition for disabled access).

Inside, the cabin has a kitchen, a small table, a sofa lounge and a queen size bed. The high ceilings give a feeling of space and a privacy curtain can be drawn across the room to separate the bed and bathroom. There is knee space under the kitchen bench and desk area (though strangely not under the sink). The pathway of travel through to the bathroom is manageable, even with the sofa bed out. Someone was really thinking when they put the bedside lights overhead on the wall and positioned the switch for the lights and the fans in the middle. A powerpoint beside the bed was perfect for charging my scooter.

For me, the biggest test of a property's accessibility is the bathroom and apart from a few tiny niggles, the cabin passed with flying colours. The wall-hung basin, flick-mixer taps, grab rails, toilet and turning circle were all there as you would expect. The small shelf near the basin and the complimentary toiletries in wall-mounted dispensers near the basin and in the shower were useful additions.

The eternal problem of providing a wheel-in shower that won't flood the entire bathroom was tackled with a very slight dip down into the shower floor. This kept the majority of the water in the shower area, but there was still a lot of over spray which could have been minimised with a more generous shower curtain. The fold-down shower chair was quite small and positioned directly in front of one of the grab rails which was a little uncomfortable on my back at times. It was adequate for a slight person, but I suspect that someone with a larger frame would struggle. Personally, I prefer a portable shower chair so that it can be positioned according to need.

At $800 for five nights, the cabin wasn't cheap, but it allowed us to enjoy a comfortable holiday with friends who were camping at the resort. The public areas, including the pool, camp kitchens, games room, jumping pillow and mini golf were all accessible to me on the scooter.​ The cleanliness of the entire park, the abundant bird life and the gentle sound of the Bay's ebb and flow were a delight. The resort also has en-suite, accessible camp sites​ so when we figure out a wheelie good camping solution, we will definitely return.

You can find more information about my travels at www.wheelieplanet.com

Room Tip: Unfortunately there is only one accessible cabin which sleeps three.
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  • Stayed October 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsWheelie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moruya, New South Wales, Australia
1 review
5 of 5 bubbles Reviewed June 26, 2012

Well what can i say.... We stayed for five nights.. beautiful no grandkids no big kids and as quite as you want. The birds next door at birdland.. just enough and lovely. The room spotless spa great paper every morning such a relaxing stay. We went fishing and left our equipment on the verendah every night, I had a win at tennis (good court) just had so much fun while we were there. The Hosts Danny,Vicki and staff were only too helpful and went out of their way to make us feel comfortable during our stay. Best holiday ever.. bus to and from Catalina club great meals and also the camp kitchen good to cook the locally caught fish.. yummo and room doesnt smell fishy lol... I will be returning with the grandkids as i know they will enjoy this next holiday as much as we have. Money well spent ..thanks againg guys..

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canberra
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed June 1, 2012

Stayed for a couple of nights in one of the 2 storey units. The accommodation was clean, comfortable, much more like a nice apartment than a cabin. Nice to have the lounge areas upstairs with water views and no one walking past you.

The beach is great for the kids to play on, even in winter. I really cannot fault this resort at all, great staff, facilities, great beach, lots of ducks, what more do you need for a weekend coast escape?

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank crstdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2012

We stayed here with our three children, aged 6,4 and 6 months. The kids loved the mini golf, jumping pillow and pool even though it was effort for us to brave the weather and join them. The walk to the beach was great and the kangaroos jumping by at breakfast was a treat. Kids were disappointed to not ride there scooters but this is well displayed. Snack Shak was ok, nice not to have to cook. Friendly staff but best off all, super clean cabin for a newly crawling baby.
Our cabin was at the end of the row so no issues with luggage. Kids loved playing cricket on the lawn whilst fish cooked on the BBQ on the verandah.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peteo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed April 22, 2012

We are frequent visitors to the 'Bay at all times of the year and Big 4 members but hadn't stayed here before. Everything looks new and we had a nicely appointed deluxe cabin near the water. Good beds, firm and spacious. The mini golf, jumping pillow and kids activities are all great ideas and local Batehaven shopping centre about 10 mins walk away. Unfortunately I found a few drawbacks which would prevent me from staying here again. You can't park your car anywhere near many of the cabins so its a decent trek with luggage (or a wet run in heavy rain!). Secondly, the BBQ on our verandah didn't work and when I reported it to reception, it was clear that the two women there knew that (the parts had been ordered) but they hadn't mentioned this when I checked in and paid the day before.
Lastly, the noise from revelling neighbours at night was unbelievable...despite the advertised 10pm curfew policy & security patrols etc. At 1am on our second night we finally got up and asked the next door people to go inside. The Sat night was even worse, there was still a big party going on somewhere a few cabins away at around 2am, people laughing and yelling. I've stayed in many parks over the last 20 years and have never seen behaviour like that tolerated for very long. Paying guests shouldn't have to get up in the early hours and confront drunks just to get some peace and quiet!

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SimonJ26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beachresort123, Manager at BIG4 Batemans Bay Beach Resort, responded to this review, April 24, 2012
Hi Simon

Thank you for taking the time to provide a review.
Im so sorry you had a few problems while you where here, firstly the car parking is seperate as a safety issue with children being able to play on the large grassed area in front of the cabins with out fear of vehicles, also vehicles not blocking out views.
The BBQ issue should have been fixed prior to you checking in as the Service agent was due in early last week, problems with the technician resulted in us ordering the parts ourselves!! Again this should have been handled better at reception and I apologise for the breakdown in communication, hopefully you would have been advised of the bbqs a short stroll from the cabin.
Having removed people from the Resort a couple of weeks ago for creating excessive noise, we do take this issue seriously especially as we are creating a Family friendly atmosphere, we have 24 hour onsite management that can be contacted via an intercom at reception, vehicle security patrols through the night, Management walk around after 10pm every night, unfortunately some guests return from the pubs late on and show no consideration for others.
I wish you would have contacted the reception after the first night and we could have issued a warning to the guests in question.
Please feel free to contact me at the Resort if you wish to discuss these matters further.
Danny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BIG4 Batemans Bay Beach Resort

Property: BIG4 Batemans Bay Beach Resort
Address: 51 Beach Rd, Batemans Bay, New South Wales 2536, Australia
Location: Australia > New South Wales > Eurobodalla > Batemans Bay
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Batemans Bay
#1 Best Value Hotel in Batemans Bay
#2 Luxury Hotel in Batemans Bay
#2 Romantic Hotel in Batemans Bay
Price Range (Based on Average Rates): $
Hotel Class:5 star — BIG4 Batemans Bay Beach Resort 5*
Number of rooms: 36
Official Description (provided by the hotel):
BIG4 Batemans Bay Beach Resort is absolute quality, absolute beachfront. Ideally located in the beautiful south coast town of Batemans Bay, NSW, the award winning 5 star resort is the perfect place for your next family holiday, romantic weekend away or group booking. All of this and just minutes away from a 27-hole championship golf course, fishing, cafes, restaurants, shops, tennis courts, a skateboard park, a cycleway and library. Accommodation options cater for all holiday makers including deluxe spa beachfront en-suite cabins, large and luxurious two story cabins overlooking the lake, quality affordable Studios for large groups and the budget conscious, spacious en-suite sites, an easy access cabin and beachfront powered and camping sites. The resort has been completely redeveloped and offers state of the art facilities; including BRAND NEW MINI GOLF, jumping pillow, tennis court, resort swimming pool, free wireless internet, austar to accommodation, large camp kitchen and modern amenities to name a few! ... more   less 
Reservation Options:
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Also Known As:
Batemans Bay Beach Hotel

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