The manager at this hotel is ruthless and mean. I didn’t even get to stay there to experience his attitude thank goodness but I lost $135 intended for the first holiday break I have had in years. I live inland in NE Victoria and I planned a 4 day getaway on the South Coast. I had already booked my other destinations. Now my holiday is spoiled and cut short because of this man and an online booking error I made. The booking went through to the motel at about 5pm on the day I made it, not in January as I thought I was doing. I couldn’t have got there by car or plane in that time, so it was a genuine error. Did this guy give a damn, oh no. No understanding, no offer of shifting the booking to my intended day, even with the extra cost for during the holidays. He was blunt and uncompromising. I have no doubt that my no show did not loose the motel money, I asked him if he was full so that I had caused the loss of another sale, he didn’t answer, so my guess is no. But sure lost money for the future. Should have read the trip advisor reviews, wouldn’t have booked anyway. By the way, Best Western Customer Care are powerless.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Sunseeker Motor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Batemans Bay Best Western
- Best Western Batemans Bay