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“Room and location good, but management needs to do more” 4 of 5 bubbles
Review of Reef Motor Inn

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Reef Motor Inn
Ranked #16 of 17 Hotels in Batemans Bay
Canberra
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Room and location good, but management needs to do more”
4 of 5 bubbles Reviewed November 25, 2012 via mobile

We stayed for two nights in a refurbished, 4 star room. It was refurbished and was clean and comfortable, although bathroom is quite small. We were not particularly troubled by traffic noise (more on noise later!) We ate in the restaurant on Friday night taking advantage of a $35 3 course dinner special. The meal was great value for the money. All this was good.
NOT GOOD was the fact that a large group had also booked into the motel and on both nights they congregated in the car park with eskies and drank, subsequently demonstrating loud and antisocial behaviours. On the second night on our return from dinner, the drinking party, which was underway when we left, appeared to have wound up so , with relief, we went to our room and went to sleep. Sleep was shortlived though because the group returned after midnight announcing their return with screams and shouting. We rang reception to no response and so called the police who ultimately dispersed the mob.
When we checked out,, it was apparent managing staff left the premises at 10.00 ish and saw themselves as having no responsibility for managing the environment for their guests.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JayemkayCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    14
    10
    13
    8
    9
See reviews for
13
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10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
London
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed April 13, 2012

Tired hotel which is no longer part of best western and one can see why. Very very noisy if you are on side next to the road. We thought the traffic was coming into our room. Cigarette butts littering patio areas. Overall...dreadful and to be avoided.

Room Tip: If you do stay, don't stay on left hand side as too near road
See more room tips
  • Stayed March 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank boblad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batemans Bay hotels

Camden, Australia
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed April 13, 2012

We stayed one night and were very impressed by the quality of service, both at check-in and in the restaurant. This motel is located only a shot walk to the main centre of town and although it is near the main road we did not experience any undue road noise.
Although the motel is showing it's age and could do with a refurbishment, we found the bed very comfortable, nice hot shower, good sized room and everything was lovely and clean!
We had a meal in the restaurant and the food was the best I have eaten in a long time. Breakfast was the same and the two young chefs are obviously very skilled. The waitress was extremely polite and professional and overall the general service by staff was excellent.
I will definitely return next time - if for nothing else but the great food and friendly service.

Room Tip: Rooms leading onto the back fence - overlooking the oyster lease, is nice to stand outside and enjoy...
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  • Stayed April 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank werombar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 27, 2012

The variances in room quality of BW properties is enormous - some very good - unfortunately some very bad. Still charge a premium price though. The one I'm at now is one of the very bad ones (Reef Motor Inn, Batemans Bay), problems are:- Room smells disgusting, has not been vacuumed (lots of crumbs, lint etc), old carpet with stains, visible dust on furniture, enormous build-up of dirt around bathroom floor along walls, a shower curtain not screen - so water goes all over the floor and around toilet (I don't come across shower curtains often anymore) , cobwebs around lights/ceiling, sofa that looks like its covered in felt - a very cheap look and feel - with stains, an old old fridge with so much build-up of ice in freezer it was unusable, chip/scratched furniture, old broken furniture, broken fittings, dirty walls, dull lighting, No tissues in tissue holder, no basin plug, mould in grouting in bathroom and abysmal hot water pressure which needed to be adjusted constantly due to temperature changes.
All in all a very budget type room which is run down and not worth the money - in fact I have stayed at many "Budget Chain" motels which have been far better and nearly half the price. The outside of the property looks very drab and uncared for.
The motel advertises itself as "Executive Queen Room, newly refurbished, offering a brand new othopedic queen bed, HD LCD Television with Austar, Mini-Bar, work desk, lounge, High speed wireless internet (At Charge)". This is an outright lie and false advertising. Executive room??? The room is not newly refurbished, far from it. There is no mini bar. The "new" beds are uncomfortable and look very cheaply made. The internet failed to work most of the time.

  • Stayed March 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jesdanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed February 8, 2012

As the title suggests, don't be fooled by star ratings and fancy website pictures.. what you see is not what you get.

After my stay, I rate this place 2 stars not 3-4 and you pay $130 a night for a single.
The rooms have never been updated (they still have single flush toilets), the carpet was greasy and filthy, mould in the bathroom.
I suspect the tariffs are keeping the restaurant running which is overpriced..

  • Stayed January 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank rocksandmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
188 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed January 23, 2012

A very average budget motel. The room was very drab and unexciting but clean, not really up to the usual Best Western standards. It gave the impression just doing enough to get by and not making any effort to add any extras.

The one saving grace was it did provide a reasonable free WiFi service. Good location close to shops and restaurants

  • Stayed November 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
penrith
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 29, 2011

We chose this Motel over others in the area as it had a pool. We checked in around 7.30pm and when reading the compendium in the room it stated that the pool was open until 10pm. After a 5 hour drive we were really looking forward to a refreshing swim so we got changed and our very excited 3 year old grabbed his pool toys and we headed off. When we got to the pool we discovered it wasn't in use and according to staff hadn't been for some time. The water was dirty and the cover was lying screwed up on the ground.

We had to find someone to unlock the laundry and were told we had to be quick even though according to the compendium the laundry was supposed to be open at that time.

The restaurant and bar are obviously more important than the accomodation, and appeared to be quite popular, unfortunately all we could hear until past midnight was glass bottles being disposed of in the bins, every time this happened we were woken up. The noise of patrons of the restaurant and bar also made it difficult to sleep.

In the bathroom there was a sign asking that the showers be turned on for at least 2-5 mins before use as they had a new hot water system - a ridiculous waste of water - unfortunately the water temperature isn't constant and changes throughout the shower. There is zero water pressure, we had to fill a jug from the basin to rinse shampoo out of our hair, and showers took longer because of this.

We would not stay here again, very poor value for money, especially when the facilities advertised are not really available.

  • Stayed December 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank penrithtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reef Motor Inn

Property: Reef Motor Inn
Address: 27 Clyde St, Batemans Bay, New South Wales 2536, Australia
Location: Australia > New South Wales > Eurobodalla > Batemans Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 17 Hotels in Batemans Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Motor Inn 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
The Reef Motor Inn is the place to stay, dine and meet in Batemans Bay. Situated on the Batemans Bay`s foreshore adjacent to the Batemans Bay Bridge and across from the Clyde River. The Motel is a short walk to the town center and its vibrant shopping district. ... more   less 
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Also Known As:
Best Western Batemans Bay
Batemans Bay Best Western

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