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“True Quality, Great Service”

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Quality Resort Siesta
Ranked #3 of 31 Hotels in Albury
Certificate of Excellence
Australia
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“True Quality, Great Service”
Reviewed November 16, 2012

This is a very large property - great pool - outdoor and indoor and a jacuzzi and sauna all thrown in. It is excellent value for money. The service by food and beverage staff is attentive, courteous and prompt. The reception and housekeeping could improve but it is certainly not bad. There are spots for you to sit at, pool side or near the recreational area. And there's also a BBQ that you can use.
There are fast food restaurants nearby and if you want to walk about 800 metres or so, there is a shopping mall that will meet your needs.

Things you need to be aware of:
1. This property will require you to have a car (unless you are happy to take a taxi around) as it is not in the CBD.
2. You have a choice of a variety of rooms - some can sleep up to 5. Some have a lovely spa inside the room and some are located in the quiet corner. Make your request!
3. The wireless Internet has problems. Unable to log in and use. And this certainly needs some looking into by the management. It goes up and down over the three days.
4. Car park is plenty (free) and in most cases, you can park right outside your room.
5. The Buffet Breakfast is buffet but you order from a counter and this added touch was the first time, I have experienced in my travels. It is a little expensive ($19+) if you buy it separate, so try and go for a deal with the room. Everything is prepared by two cooks and served at your table. Continental breakfast is self-served.

The rooms are fairly set out from the main road, and traffic noise is minimal. If you happen to be around the area and are looking for a spot to stay, give this place a try. You won't regret it.

One more thing that sets this place apart - your car windscreen gets a wipe each morning with a lovely pleasant note for a safe travels. This is a truly touching gesture by the management and is very much appreciated.

Room Tip: Many different types of sleeping combination. Make your request!
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TwoSixFiveOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, November 21, 2012
Dear TwoSixFiveOh many thanks for your extensive review,I am pleased that you took the time to write such a detailed review,your comments cover many areas of our resort. I was dissappointed with your experience on our wireless internet and I shall look into it,we do have a tech on call at all times but I am not sure if you had contact with him, he can usually assist.I also see that you appreciated our windscreen cleaning service,we started this 29 years ago at this property and it is nice to read that it is still valued
Thanking You
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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    32
    12
    3
See reviews for
115
56
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72
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 7, 2012

I've stayed here with family many times - and it's one of the few resort-type facilities in Albury that has kept updating and refreshing to stay ahead of the rest.

It's a family affair, with the main attraction being the lagoon pool with water slide and rock platforms to jump from. There's also a cool covered rock cave with spas and a steam room too.

We stayed in one of the new king rooms, which has a modern edge - including a bedside iPhone/iPod dock and new lighting. The rooms also have a spa bath.

Overall a great stay - I would have given 4.5 stars if I had the option.

Pros:

- Clean rooms and the Siesta has remained modern and up-to-date
- Probably the best pool area in Albury/Wodonga - all-age fun, plenty of banana lounges
- Also has a good indoor heated pool and spa
- Lots of options for kids
- Earn Qantas Frequent Flyer points

Cons:

- Fix the mini golf, or close it down and replace with playground. The 'putters' are steel strips covered in garden hose. The golf balls are plastic and don't roll properly. I understand the ongoing cost to update, and the danger of real golf balls - but it's a waste of time at the moment.

- Fix the oversize outdoor chess set. You can't replace broken Bishops by putting Pawns in their place - that makes it near impossible to play. Again, if upkeep is to costly, convert to a barbeque or sitting area.

- Improve the grass around the pool. Walking barefoot is a hazard because of the dirt and sharp bindis that sting your feet.

- Location is so-so, on the outer edge of town, but that may suit some.

Room Tip: A ground floor rooms mean you'll avoid stairs and have direct access to your car.
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nelgsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, November 9, 2012
Dear nelgsta I would like to thank you for posting your review on the Siesta and for your continued patronage,we take pleasure in reading your comments on our resort and it is nice to see that you notice the continuall works that go back into our property.I have also read your cons and they will be looked at,we do already have replacement chess pieces on order but they have to come from Germany.We do hope to see you again soon
Yours Sincerely
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berwick, Australia
1 review
Reviewed October 31, 2012

Always a pleasure to stay, rooms are always clean and tidy.
The staff are very friendly and heplful, no request is any trouble. The meals in the Bullring are one of the best. Highly reccomend this for travellers and family.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, November 1, 2012
Dear Scott G Thank you for your positive review on our resort,your comments on our property are a pleasure to read and your reccomendations are much appreciated. Our friendly staff will enjoy seeing this review
Yours Sincerely
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Murray NSW
1 review
Reviewed October 29, 2012

The rooms were very clean as was the surounds of the resort. The service was very good and everyone was helpful. The restaurant and the meal was was lovely.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank Ayoung5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, October 31, 2012
Dear AyoungJ I would like to thank you for posting your review on Trip Advisor,your comments are well received and I shall share them with all the team,you have managed to mention most departments and they will be happy to see that.We look forward to welcoming you back to the Siesta some time in the future
Yours Sincerely
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mudgee, Australia
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 28, 2012

We stayed here on our way through from Melbourne. It was great to be welcomed with a smile and very well looked after by the staff even though it was very busy. We had a car trailer with us and the staff made sure we where able to park it off the street which was fabulous.
The room was great, large, clean and comfortable. We ordered room service and it was allso very good.
It appeared there was a lot of facilities, pool, spa etc although we didn't get a chance to use them.
This was a great refreshing place to stay, and exactly what we needed after a long day travelling.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pen528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, October 31, 2012
Dear Pen528 I was very happy to read that you enjoyed your stay with us.Smiles are free here and should be in abundance,it is always nice to receive them,also your compliments on our service are much appreciated. We do boast a lot of facilities here and we hope to see you again with more time on your hands so as to make use of them
Thanking You
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2012

Staff so friendly and helpful, room absolutely wonderful. Plasma tv, dvd, clean, tidy and a pleasure to stay at.

Lots of amenities, laundry, indoor pool, gym, good family orientated hotel.

Restaurant handy and meals nice but expensive.

Would recommend and stay again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, October 11, 2012
Dear JayD Thank you for posting your review on trip advisor,it was a pleasure for us to see,you highlight many aspects of our resort and the staff will be pleased to see your comments. Our cantina restaurant opens this weekend and offers a fully inclusive buffet dinner for $27.00 per adult and a range of childrens prices, this provides another alternative to the bullring restaurant on weekends at a lower price range,this may be of assistance to you in yhe future.We do hope to see you again
Yours Sincerely
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 29, 2012

We stayed overnight on our way through town on a road trip. The initial impression is that the place appears a little dated, however the accommodation was clean & comfortable and our room was very big. Whilst we didn't use any of the facilities (as mentioned this was simply a quick overnight stay for us), there is a lot to offer by way of resort style pool, indoor pool, mini golf etc, multiple restaurants etc. I felt the tariff is more indicative of the facilities than the accommodation, but given that we arrived/booked in the afternoon and only a family room was available it may be fair to say that we were paying for more than we required.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaybee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen j, General Manager at Quality Resort Siesta, responded to this review, October 2, 2012
Dear jaybee88

At the Siesta we try to cater for every traveller. We endevour to keep our rates very competative and we see the many facilities as a bonus to the traveller not as an extra. We have over 15 different room types to select from with rates that vary also. Should you be passing thru Albury again please call our reception desk and the girls will offer something that will be suitable to you.

Hopefully you will have more time on your next visit to enjoy the resort.

Kind Regards,
Stephen Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Resort Siesta

Property: Quality Resort Siesta
Address: 416-422 Wagga Rd, Albury, New South Wales 2641, Australia
Phone Number:
Location: Australia > New South Wales > Albury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Business Hotel in Albury
#3 Family Hotel in Albury
#3 Luxury Hotel in Albury
#4 Romantic Hotel in Albury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Resort Siesta 4*
Number of rooms: 88
Official Description (provided by the hotel):
At the Quality Resort Siesta Albury, the real world seems far away. Located in picturesque Albury, a regional city that prides itself on a contemporary relaxed way of life, the Siesta Resort is a charming, family-owned hideaway that combines quality service and superior facilities with country hospitality – and more than just a little touch of colourful Mexico.4.5 stars, 88 suites, 5 landscaped acres. So many of our guests – families, business travelers, holiday-makers and event organizers – keep returning, year after year. It’s no surprise to them that the Siesta Resort was awarded the best property within the Choice Hotels range.Taking a holiday at the Siesta Resort is just the break you are looking for. With a deluxe lagoon pool, spa, sauna, tennis, and mini-golf, and wining and dining at the Cactus Cantina Bistro or the celebrated Bullring Bar and Restaurant, there’s something for everyone.Take a well-earned rest at the Siesta Resort. ... more   less 
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Also Known As:
Quality Resort Siesta Hotel Albury
Siesta Resort Albury
Quality Hotel Siesta

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