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“Poor service”
Review of Fresco's Restaurant and Bar - CLOSED

Fresco's Restaurant and Bar
Price range: $9 - $29
Cuisines: Australian
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Reservations
Description: Traditional restaurant classics with a contemporary twist and an American road-trip vibe set the scene for a great night. Nachos, popcorn prawns and the best burger around are complimented by a full-service bar and extensive cocktail menu. Hip styling in the open-plan lobby restaurant combined with fresh tunes from our Atura curated soundtrack add to the dining experience. Whether you're a weary traveller looking to refuel, an office team looking for somewhere to lunch or a local looking for a great night out, you'll be hard-pressed to find a better location than Atura's Roadhouse Grill. Open 7 days for Breakfast and Dinner service. Call Atura Albury to make a booking. Walk Ins welcome.
Reviewed November 21, 2012

I booked a table for 9 on a Tuesday night for a farewell dinner with family and friends. No one showed us to our table, took ages to get menus and we were left getting up and ordering drinks from the bar. The bar service was terribly slow as well. Once we ordered there was over an hours wait to get our meals. The vego main came out and looked like a small entree. This was commented on to the staff as poor value for money but they didn't care and she ended up having nothing for dinner! The meals were fairly bland and everyone left in a rush since we had been there so long waiting.

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1  Thank Kelbell888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi B, General Manager at Fresco's Restaurant and Bar, responded to this reviewResponded April 25, 2016

Good afternoon,

Thank you kindly for taking the time to provide your honest feedback. I am disappointed to hear that you were dissatisfied when you dined at Fresco's a few years back.

You will be pleased to hear that we have now fully re-branded to Roadhouse Bar & Grill at Atura Albury.

I hope to have the opportunity to welcome you back to the hotel and restaurant in the not too distant future if you are travelling through Albury again.

Warmest regards,

Jodi Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (15)
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13 - 15 of 15 reviews

Reviewed October 3, 2012

I have dined several times over the past 5 weeks in Fresco's. The food is of a very high standard, service friendly and efficient, and pricing is very good, which becomes excellent under the Rydges rewards program with the 20% discount.

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    • Atmosphere
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    • Food
Thank Roger O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi B, General Manager at Fresco's Restaurant and Bar, responded to this reviewResponded April 25, 2016

Thank you kindly for the feedback - really appreciate it!

Very pleased to hear you dined several times in 5 weeks. We sincerely hope to see you back again very soon to the re-branded Fresco's - now Roadhouse Bar & Grill at Atura Albury.

You will be pleased to know that the Rydges Rewards Program still exists - Priority Guest Rewards so the 20% discount is definitely still available.

Warmest regards,

Jodi Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2011

Great food, good service, value for money. Highly recommended.

Thank ng_ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jodi B, General Manager at Fresco's Restaurant and Bar, responded to this reviewResponded April 25, 2016

Thank you kindly for the feedback - really appreciate it!

Very pleased to hear that you highly recommend us. Hope to see you back soon in the re-branded Fresco's - now Roadhouse Bar & Grill at Atura Albury.

Warmest regards,

Jodi Brown
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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