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“Nice Stay”

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Distinction Te Anau Hotel and Villas
Ranked #9 of 23 Hotels in Te Anau
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Stay”
Reviewed July 23, 2014

I travel with business often and sadly nowdays I seem to take hotels for granted. What made this stay different from the others was the personal touches from the General Manager Brent down to the front line staff. This is not often about now days. Good stuff team and keep up the great work!!!!

  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Richohastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 24, 2014
Dear Richohastings

Thanks for your review and comments about hotel staff. I am delighted to hear you enjoyed your stay with us and we welcome a return visit in the not too distant future.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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744 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mumbai
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 16, 2014

Our stay here was one of the best in our NZ trip. Hotel is located just opposite to Te Anau Lake. The staff is very friendly and helpful. They upgraded us to lake view room on request as it was available.

The lake view is awesome especially during sunsets in summer.

Food was good. Their restaurant was good and especially the bar where you can enjoy your evenings with drinks.

Also near to the city centre. All completely satisfied from this one.

  • Stayed December 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank RRajiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 21, 2014
Dear RRajiv
Thanks for your glowing review and I am delighted to hear you enjoyed your time with us. We thoroughly enjoyed hosting you and look forward to welcoming you back again in the future.

I am delighted to hear you enjoyed the food, friendly staff and found our spectacular views, awesome.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 15, 2014

There are two Distinction hotels in town. This one is on the main road into Te Anau. We stayed in a two bedroom villa. The villa is NOT designed for self catering but it has a microwave and cutlery to allow take-aways etc. The rooms were warm, dry and well appointed with a safe. Most importantly it was clean with lots of towels. The bathroom had copious hot water and the mirror is heated to prevent condensation. With two wash basins, everyone was happy. In the high season there is probably insufficient parking but we were not troubled when we were there. Access to the main hotel complex was easy but the back way was a bit dark. The laundry was only $2 a go and the machines were modern and clean. No WiFi in the rooms but available at the bar lounge. We sat there and had a generous glass of wine for just $6 each.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank basename164_friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 16, 2014
Dear basename 164

Thanks for your review and I am delighted to hear you enjoyed our newly refurbished villa bathrooms and found the rooms warm, dry and clean. We do have a lot of parking in and around the hotel including the front parking and alternate parking around the sides of the hotel. Thanks for your comments and we hope to see you back again in the future.

Regards
Brent Stander
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Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2014 via mobile

We stayed with our 2 kids in a 2 bedroom villa. The rooms where a good size with a separate lounge and new bathroom. It was ideal for a family of four. The location was on the waterfront but the view was of the garden. The only fault of the room which I am sure could easily be fixed was the lack of glasses including wine glasses. Also would have liked to have seen some smoke detectors in the room. Given the age of the hotel it was a comfortable stay. Many thanks.

Stayed July 2014, traveled with family
Helpful?
Thank Kingston4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 13, 2014
Dear Kingston
Thanks for your comments and I am happy to hear your stay was comfortable, please accept my apologies that your room did not have enough glasses, I have spoken to our team here to ensure this is addressed.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2014

We stayed in a 2 bedroom villa. Accommodation was tired. Rooms not serviced adequately - no towels upon arrival, toilet paper ran out. Toilet did not flush properly. The hotel was clearly understaffed. The bar area/restaurant were nice with free Wifi in these areas.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Caroline Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 13, 2014
Dear Caroline Q
Thanks for your review, I am disappointed to hear you encountered issues during your stay and please accept my sincere apologies. I hope this did not impede on your time in Fiordland. I will speak to our team to ensure our standards are consistent at all times and our rostering is effective. I am happy to hear you enjoyed the free wifi and hope you had a safe trip back home.
Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
150 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 7, 2014

The hotel building might seem a bit “outdated” at the first sight and for sure it is not an example of the newest design, but the rooms are spacious, well equipped and kept clean. The location is really convenient as well – on the shore of the beautiful Te Anau lake and close to the shops and restaurants. Note, however, that if you visit the township during the winter, it will seem pretty quiet (and so it is, but then it brings an extra charm to it). Some restaurants open for dinner only around 5-5:30 pm.

We booked a standard room (which appeared to be a room with the “garden” view), but as there were not many guests in, they gave us a free upgrade to a room with a view to the magnificent lake, without asking, so – credit for that. The room was very big, it had 2 king-size beds, 2 armchairs and a small table, where one can enjoy coffee or tea. There’s a refrigerator in the room, so own supplies can be stored there. No minibar service, I guess the idea is BYO or use the restaurant.

There was a safety deposit box in the closet, but it appeared to be broken, so we did not make use of it.

The selection of TV channels was a bit restricted as well (I mainly missed the news), but they have a movie channel offering different movies on different weekdays. On the other hand, if you visit Te Anau, watching TV is definitely not the top priority!

The corridor area is a bit cold, but fortunately the heating in the rooms works fine. You just need to be a bit patient as there’s only one radiator in the room (and the huge windows make sure that the warm air will not remain inside), so naturally it will take some time before the room is warm.

We did not eat at the hotel restaurant (the breakfast seemed a bit overpriced), but had a couple of drinks and really nice coffee in the bar (where you can also use the WiFi free-of-charge).

All the staff members we encountered were extremely polite and helpful. We got our check out postponed by one hour, which helped us quite a lot.

All in all – a positive experience, I could stay there again on my next trip.

Room Tip: Ask for a room facing the lake.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 13, 2014
Dear Jola L

Thanks for your comments and I am delighted to hear you found the staff polite and helpful and I will speak to our team to ensure we are looking at heating in corridors to make it comfortable for guests. It makes me happy to hear our staff ensured your stay was a comfortable one with a free upgrade and you enjoyed the stunning Fiordland views.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chandigarh
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 29, 2014

We stayed here for 1 night on the way to Queenstown .We reached the hotel late in the evening and were very impressed by the level of service. Manish on the front desk was most efficient and helpful. We wanted to have good Italian food and he recommended a great place nearby. The breakfast in the morning was quite good. The location of the hotel is excellent it's very close to the shops and the view of the lake is also quite nice.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joesidhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, June 29, 2014
Dear joesidhu

Thanks for your review and I am delighted to hear that Manish made a lasting impression on you during your stay with us. I agree the lake views are stunning and we hope to see you back again.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#7 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel And Villas Fiordland National Park
Distinction Hotel Te Anau

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