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Distinction Te Anau Hotel and Villas
Ranked #8 of 23 Hotels in Te Anau
Certificate of Excellence
New Zealand
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Enjoyed our stay”
4 of 5 bubbles Reviewed February 6, 2014

Had two nights there with a great view over the lake. Room was clean, quiet and had every convenience. I like the way New Zealand hotels have tea and coffee making in the rooms whereas many overseas ones do not.
The only negative comment was re the breakfast where we chose the light cooked breakfast which was ideal but unfortunately our friends who joined us twenty minutes later were refused it due to a large group about to arrive. All the staff at reception and foyer were extremely helpful every time.

Room Tip: One overlooking the lake would be preferable.
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorNor3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear NorNor
We are blessed with our location and picturesque views overlooking beautiful Lake Te Anau and surrounding Mountain ranges. I apologise your friends were denied the same breakfast offering as you. This should not have happened and I have personally addressed with the staff concerned. This will not be repeated. I am happy to hear the rest of the staff were extremely helpful every time you needed something.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Montreal, Canada
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed February 6, 2014 via mobile

Fabulous view, nice, clean hotel. Free unlimited WiFi but only in the lobby/bar area. Restaurant serves a very nice dinner and the breakfast buffet was one of the nicer ones we had in NZ. Service was courteous throughout. Rooms are nice if a little tight (especially the bathroom). Would recommend.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank souriz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear souriz
Thanks for your comments and I am delighted to hear the view and restaurant breakfast and dinner appealed to you during your stay. I hope you enjoyed the rest of your time in Fiordland and New Zealand.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lerwick, United Kingdom
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 30, 2014 via mobile

I liked this hotel. Location great, some rooms overlooking the beautiful Lake Te Anau. We had a villa which was great, really comfortable living room with a nice TV, the bed and bathroom were great and clean and there was a nice small kitchenette too. It's not a big town so you're close to everything. There are many facilities which we didn't use such as a heated outdoor pool and a spa which you need to book in advance. The restaurant looked nice too although we didn't dine there, although perhaps we should've done because dining options in Te Anau are not great.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adamson20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear adamson
Thanks for your review and I am delighted to hear you found the villa great, clean and facilities conducive to your stay. Maybe we will have another opportunity to welcome you back and you can sample our food in the Restaurant.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kent
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 30, 2014

Stayed here for two nights in lake view room. Great position in the town. Hotel in general could do with a coat of paint but staff really helpful. Having lost my iPhone charger the lady at reception went home and got me hers. Very comfy beds and clean linen but could do with a good vacuum!

Room Tip: Book a Lakeside room for stunning scenery
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunray56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear sunray
We are blessed with a great location and I am delighted to hear you found the staff really helpful. I have noted your comments regarding cleanliness and maintaining the look and we are in process of painting the exterior of the building. We will follow these comments to try and achieve our goal of all our guests leaving recommending us.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Manchester
Level Contributor
119 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed January 28, 2014

Only spent one night here. Very good location for walks along the lake but not a great deal more to see or do. Ground floor room was O.K. View of part of the garden but no privacy. Clean and functional accommodation. Sadly, there is much room for improvement in the restaurant. Having ordered a bottle of white wine, red was served. Wine waiter insisted red had been ordered. Somewhat grudgingly, it was replaced. My husband's main course was very good. Unfortunately, I was brought the wrong main course TWICE! My husband had finished eating by the time mine arrived. Staff were most apologetic once other diners had confirmed hearing my original order. Mistakes do happen but it isn't a good idea to antagonise guests by insisting they are in the wrong!

Room Tip: Villas seem to have more privacy.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellersince78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear travellersince78
Thanks for your comments and I am sorry to hear the Restaurant lacked in the service expectations. I have followed up with the Restaurant Manager and staff to ensure these issues are not repeated and I apologise for the staff antagonising you. I do take these comments very seriously and we will use as a tool to better our performance in these areas.
Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed January 27, 2014

This is a slightly older hotel but is very well presented and with very comfortable rooms. Unlike many other hotels in New Zealand the wifi is free (in communal areas) and unless you are sharing it with a coachload of tourists, of a reasonable speed.

Very nice comfortable lounge area.

Lovely to sit outside the room overlooking the water. And The Moose pub down the road does great steaks.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariemusicademy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear marie
I am happy to hear you found the hotel well presented and room s comfortable and made use of the free wifi we offer. I hope you had a safe trip back home and enjoyed your time in New Zealand.

Regards
Brent Stander
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 22, 2014 via mobile

This is a standard lodge type hotel. The public area are very good, the halls to rooms are cold and shabby. We had a lakeside view room, small bathroom, good beds, warmish and could do with a lick of paint but served it's purpose well.
The staff are all excellent, very helpful and kind.
Food is better than average and you get lots of it.
Te Anau has all you need and so does this hotel.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank magenta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Distinction Te Anau Hotel and Villas, responded to this review, February 10, 2014
Dear magenta
Thanks for your comments and we will take them on board along with the pleasing news that the staff were excellent during your stay and hearing they were helpful and kind is very rewarding.
I hope you had a safe trip back home and all the best for 2014.

Regards
Brent Stander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#6 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel And Villas Fiordland National Park
Distinction Hotel Te Anau

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