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“Lakefront accommodation at Te Anau”

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Distinction Te Anau Hotel and Villas
Ranked #8 of 23 Hotels in Te Anau
Certificate of Excellence
Sydney
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Lakefront accommodation at Te Anau”
Reviewed June 12, 2011

We stayed here for 1 night on our way to Milford Sound. As it was low season, we were upgraded to a lakefront room. We were provided with a 10% off food voucher upon check-in but as the hotel restaurant and bar were empty, we decided to go to Moose's next door. The hotel looks a little dated but we had no complaints about the room until we tried turning the heater on. Even with the thermostat set to 25°C, it was still very cold in the room. There's free wi-fi in the bar and free parking outside. Would stay here again but ask for instructions for the heater.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kaz188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, July 3, 2011
Thank you for taking the time to post your comments on Trip Advisor, and for uploading your photos!

It is very pleasing to hear that you enjoyed your stay with us, and that the hotel met your needs. We do apologise for the heater not working, and hope that next time you will ask one of our staff if this happens again.

We are glad to hear that you would consider staying with us again, and we hope to welcome you back soon.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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753 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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  • Chinese (Simplified) first
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English first
Plymouth, United Kingdom
Level Contributor
248 reviews
228 hotel reviews
common_n_hotel_reviews_1bd8 730 helpful votes
Reviewed May 23, 2011

The Distinction must have been fantastic when it was built - perhaps you'll notice it looking a little outdated for today, but we still found it smart and well kept. Staff are excellent and friendly, public areas spotless and the 'personal jacuzzi' reservation idea nice after a long day out.

The room was comfortable with large beds, plenty of TV channels, tea & coffee and air con. There's free parking and wifi in the lounge. Breakfast was too expensive so we ate elsewhere. Location is right beside the lake, in fact I stepped outside my room and directly across the street was the Wings & Water scenic float plane shack!

A good night's sleep was had though, so it's all good in the end....

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chris036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, May 29, 2011
Thank you for posting your feedback on Trip Advisor, and for sharing your photos with everyone.

It is very pleasing to hear that you enjoyed your stay, and that the location and facilities were to your liking. We are sorry to hear that you felt the breakfast was too expensive, however it is great that you made the most of our central location and found somewhere to go.

We sincerely hope that you will consider staying with us again.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
101 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 17, 2011

The location of this place is excellent - on the lakefront, the town centre a few hundred meters away with its choice of restaurants.
Were in one of the hotel rooms - unfortunately not facing the lake, which was a bit disappointing, but very cozy and comfortable.
Wi-fi access is only in the lobby, but at least it was free - compared to other pricier hotels that have no qualms of charging you a premium.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnSBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, May 23, 2011
Thank you for choosing to stay with us at Distinction Te Anau, and for taking the time to post your feedback on Trip Advisor.

It is very pleasing to hear that you so thoroughly enjoyed the location, and that the room was cosy and comfortable. If you decide to stay with us again, ensure to book into a Lakeview hotel room as you have indicated that this is what you'd prefer.

Again, thank you for your feedback, and we sincerely hope you will stay with us again.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 17, 2011

Good place for a decent nights sleep before heading to Milford.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kboons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, May 23, 2011
Thank you for taking the time to post your feedback on Trip Advisor.

We are glad to hear that you enjoyed your stay with us at Distinction Te Anau, and we sincerely hope you will consider staying with us again.

Kind regards,

Distinction Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 2, 2011

The villa is very old and tired. We had ordered separate beds for the children to be told on arrival that this was not available. After some discussion a discount was promised and the beds were rearranged. The villa did not have any cooking facilities and this was offered on one web site. Management assured us that they were trying ot correct errors when it came to their attention. It should be made very clear that the villas do not have kitchens or kitchenettes. Basically the beds were okay the rest of the unit was old and in need of a revamp. It was clean and functional It was very dark with lots of wood panelling and not very good lighting.

Room Tip: The villa rooms were very quite but no view
See more room tips
  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peterandliz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, May 5, 2011
Thank you for taking the time to post this feedback on Trip Advisor. We appreciate your comments, as they help us to improve our service to you.

We are sorry to hear that you found the villa rooms to be old and tired, and that you were lead to believe kitchen facilities were in your room. I agree- this is certainly not acceptable, and it would be very helpful to us if you could inform us as to which website this was on. We will ensure to go through all of our main third party websites to try and resolve this miscommunication, and thank you for bringing this to our attention.

We sincerely hope that you will consider staying with us again, and next time we would certainly assist you in making the right decision on a room that suits you.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
129 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 14, 2011

This beautiful hotel is situated on the lakeside road, with lovely view of the lake. It was very close to the centre of town, but still very quiet. We only stayed here one night in mid-March as part of a pre-booked tour, but wished we had been able to stay longer. We had a ground floor garden view room with two enormous beds and it was extremely well appointed with plenty of storage. The bathroom was modern and very clean. The beds were very comfortable and we had one of our best night’s sleep during our six week visit to New Zealand at this hotel. The buffet breakfast was very good with lots of choice and the restaurant had lovely lake views. The staff were very helpful and efficient. Our transfer to the bus stop was included in our tour and we were very pleasantly surprised to be taken to the bus stop by the hotel general manager in the hotel people carrier. If we were to go to New Zealand again, we would make a point of staying here for longer.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimr96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, April 17, 2011
Thank you for choosing to stay with us, and for posting your feedback on Trip Advisor.

It is a joy to hear such positive feedback about the hotel, and we are glad that you enjoyed your stay so much.

We look forward to welcoming you back on your next trip to Te Anau.

Kind regards,

Distinction Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toulouse
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 10, 2011

115 - 130$ per night. Main hotel building is right on lakefront, 2 storey 1970s block. We were in the back in one of the garden villas. They are almost like suites, a decent size living room area set aside from bedroom. Decor inside is bit dated, and the bathrooms look original 1970s. Perfectly comfy though. Villas are set round a grassed area and there is an external pool... again its a bit "concrety" and looks tired..

I think this could be a cracker of a hotel again, with a good refurbishment..the location is amazing and the pool area could be lovely on a warm evening with bar / dinner outside..

Free wifi in nice bar area with terrace looking over lake.

Did not eat in, Fat Duck and Dolce Vita restaus both good.

Overall it was a comfy stay, but not a wow stay. Guess it depends what you want really :)

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nothingtoulouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinction_hotel, Manager at Distinction Te Anau Hotel and Villas, responded to this review, April 17, 2011
Thank you for taking the time to post this helpful feedback.

We are pleased to hear that you had a comfortable stay with us, and that the location was to your liking. However, it is saddening to hear that you felt the hotel shows its age. Distinction Hotels are New Zealand owned, and all going through improvements and upgrades as the small chain also tries to expand. We hope that our customers will continue to give us feedback so that we can look at what needs improvement, and we will take this into account.

We appreciate this feedback, and sincerely hope you will consider staying with us again.

Kind regards,

Distinction Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Distinction Te Anau Hotel and Villas

Property: Distinction Te Anau Hotel and Villas
Address: 64 Lakefront Drive, Te Anau, Fiordland National Park 9681, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Te Anau
#6 Luxury Hotel in Te Anau
#13 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Te Anau Hotel and Villas 4*
Number of rooms: 115
Official Description (provided by the hotel):
Located on the Te Anau Lake Front, a short stroll from the Te Anau Town Centre, Distinction Te Anau Hotel and Villas is perfectly situated for you to make the most of this beautiful area. Surrounded by extensive, colourful gardens and overlooking spectacular Lake Te Anau and the Fiordland ranges, this Hotel and Villa accommodation sets the tone for your stay in one of the world’s most breathtaking regions. Designed for your comfort, we offer 115 luxurious rooms, including Hotel rooms with Garden and breathtaking Lake Views, and a range of spacious One and Two Bedroom Garden View Villas. On-site is the renowned MacKinnon Room Restaurant offering the very best of South Island cuisine, and the Explorer Bar and Lakefront Terrace where you can relax and enjoy the uninterrupted views of Lake Te Anau. The hotel offers the largest hotel based conference centre in the area, and its very own lakefront wedding chapel, plus extensive recreational facilities, including a spa, sauna, heated outdoor swimming pool and massage services. ... more   less 
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Also Known As:
Distinction Te Anau Hotel And Villas Fiordland National Park
Distinction Hotel Te Anau

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