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“Small rooms, unfriendly staff, expensive hotel - Please avoid”
Review of Bella Vista Motel

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Bella Vista Motel
Ranked #9 of 22 Hotels in Te Anau
Certificate of Excellence
GreenLeadersGold level
Reviewed January 19, 2014

Stayed for 1 night during our way back from Milford Sound to Queenstown in Jan, 2014. We payed 149 NZD for the stay, the rooms were quite small. But what irked me the most was the behaviour of the owner of the motel. She was quite curt during our checkin which was very different from all the other people we met in NZL during our 2 week stay in the country. The check out time was 10AM and I went at the reception at 10 telling the lady that we'll be ~10-15 mins late, the behaviour of the lady was quite rude on hearing this. Have stayed in plenty of hotels in my life and have never faced issues with late checkouts for ~10-15 mins duration.
Some good things about the hotel - the rooms are clean (although small), location of the motel is good - ~5-10 min walk from the town centre

  • Stayed: January 2014, traveled with family
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1  Thank gagandeep_tiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
selbya, Owner at Bella Vista Motel, responded to this reviewResponded January 21, 2014

As the new owners of Bella Vista Te Anau, we are appalled by the by the treatment you received.
The lady was employed by the previous owners to manage the motel until the date of our takeover and you can rest assured that our guests are not treated in this way. Please accept our apologies

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Reviewed January 16, 2014

We stayed for two nights at Bella Vista Te Anau. We had two two bedroomed units for 7 adults and it was plenty of room plus there was room for more. They were very clean, comfortable, quiet and within easy walking distance to town and the lovely lake.
Would highly recommend staying here for anyone travelling to Milford Sound for the day. The person managing the Bella Vista was not the usual managers so was limited in her knowledge of the area, however she was extremely helpful.
No issues we will be signing up to the Bella Vista loyalty programme for the chain is based around New Zealand and will definately stay again on our next visit.

  • Stayed: January 2014, traveled with family
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1  Thank indecisive123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

We stayed two nights at the Bella Vista Motel Te Anau. The room was comfortable and clean and the motel is situated just a short walk from the town centre. It was a good base for our visit to the area. We would stay again if ever back in the area. A tip for anyone staying at Bella Vista, if you are not from NZ and are unaware, the chain has a loyalty programme. You can sign up for free at your first stay and 5% of the cost of each stay is paid back onto your card for later use. We stayed in three Bella Vista motels during our trip around NZ and cashed in our points on the third making some savings in cost.

  • Stayed: January 2014, traveled as a couple
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2  Thank Terlingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

We were happy with our stay at this Bella Vista. We were 4 adults in two studio rooms. The rooms were spotlessly clean. The bathrooms were fairly large with space to move around. The water pressure in the showers was excellent. There were plenty of windows for good light and cross ventilation. The beds were very good. We are not New Zealanders and did not realize when we booked that Bella Vista is a chain of motels there. I will say this particular unit is well managed. We were able to wash clothes in the guest laundry which has a dryer and there is also a clothes line in the garden with clothespins provided. I also noticed swings for the children. The lake is about a minute's walk. There is plentiful free parking.

Overall, we felt that our expectations were met and more. I think it would be a good place for a young family to stay--I noticed that there are adjoining rooms available.

  • Stayed: January 2014, traveled with family
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1  Thank flomap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014 via mobile

A nice, clean and well equipped room but expensive (probably because it is peak season). Our room (queen) was a bit small compared with other places we have stayed at for the same price. It would have been nice to have a bedside table on both sides of the bed. Bathroom was immaculate: everything looked spotless and almost new. The location is near the lake, the Main Street but fat enough to be quiet for a good night's rest.

Stayed: January 2014, traveled as a couple
1  Thank davvygravvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

Stayed at the Bella Vista for 2 nights. Good place. Location is good and it is a very short walk to the town center and the lake. Stayed in a 1 bedroom unit.Very clean, cozy and comfortable. Kitchen is well equipped. Very satisfied.

  • Stayed: December 2013, traveled with family
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1  Thank mva9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

3 of us stayed in this motel for 2 nights. Location was great, and room / beds were very clean. However, the TVs were small and we were given only 200MB free Wi-Fi per day which is insufficient for us to search out eateries and weather forecast. Also, price at NZ$210 per night is the most expensive we paid in our 15-day tour. The Manager did not give us the 10% discount coupon for onward Bella Vista Motel in other locations till we found out in Greymouth much later.

  • Stayed: December 2013, traveled with family
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1  Thank AlanWong2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
selbya, Owner at Bella Vista Motel, responded to this reviewResponded January 21, 2014

As the new owners of Bella Vista Te Anau we are appalled by the way you were treated by a previous manager employed by the previous owner who was here on a temporary basis, until our take over date. We aplogise for her behaviour and can assure you this will not be the case from now on.

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Additional Information about Bella Vista Motel

Address: 9 Mokoroa Street, Te Anau, Fiordland National Park, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Te Anau
#3 Romantic Hotel in Te Anau
#7 Luxury Hotel in Te Anau
Price Range: $93 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bella Vista Motel 4*
Number of rooms: 18
Official Description (provided by the hotel):
We welcome you to the Bella Vista Te Anau Motel. Te Anau is the hub of the Fiordland region and the perfect base for your adventures. From the moment you arrive, you'll enjoy the convenience of being located in close proximity to the Te Anau town center for business, shops, entertainment and other activities. We are easy to find on Mokoroa Street, just two hours' drive from Queenstown and two hours drive north of Invercargill. Situated in a quiet location, adjacent to a park and the closest motel to the town center, we are just a few minutes stroll from the lakefront. We have ample safe parking so you can leave your car and explore on foot. Unlimited free WIFI is available with a spacious work desk in every room. Units vary from just tea and toast making facilities to those with cooking facilities. We offer continental breakfasts and evening meals charge back facilities. You can be assured of a warm welcome at reception where we will assist you in every way possible. ... more   less 
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Also Known As:
Bella Vista Hotel
Bella Vista Te Anau
Bella Vista Motel Te Anau, Fiordland National Park

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