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“Great place to stay in Te Anau”

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Explorer Motel & Apartments
Ranked #11 of 23 Hotels in Te Anau
Certificate of Excellence
Oostende
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay in Te Anau”
Reviewed September 28, 2013

The very warm and personal welcome by the owner was a good sign, and we were never disappointed. We got a very big refurbished room, and after a cold first night, we were given an extra heater without delay.
At the time of our stay, the host was nursing a little lamb, and we were able to feed it.
We were also given many tips for eating out in town, and little cards that entitled us to free drinks with our meals, or a free coffee. Especially the Italian restaurant La Dolce Vita was really good.
After coming home after our trip to Milford, the host immediately came out of the office and asked us how our day was.

We can only recommend this Motel for anyone staying in Te Anau, we have nothing negative to say about both the motel itself and the lovely lady that runs it.

  • Stayed September 2013, traveled as a couple
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Helpful?
2 Thank Danny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ M, Manager at Explorer Motel & Apartments, responded to this review, September 30, 2013
Thank you for your lovely review. It was a pleasure to host you both - We enjoyed having the lamb come and visit too - he has now gone back out to the farm and has a sheep mother not a human one!!
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192 reviews from our community

Traveler rating
    103
    66
    14
    6
    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Hong Kong, China
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

Dead leaves were all over outside of our room as well as inside of it. Water kettle was so old that I think it must be at least 30 years old. We stayed there for two nights. When we came back from our excursion around 6pm, only to see the apartment was the exactly the same as we left that morning. NO SERVICE. I totally agree with this reviewer, gloria813 from Christchurch, New Zealand. This is the worse motel experience we had ever. This motel reminded me of the US movie " Psycho".

  • Stayed July 2013, traveled with family
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Helpful?
3 Thank Connie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ M, Manager at Explorer Motel & Apartments, responded to this review, September 4, 2013
The apartment these guests stayed in is on a corner where the leaves congregate - leaf blowing is done every day in the winter - and I refuse to apologise for a couple of small leaves in the room which would have been walked in on the guests shoes! These guests complained about the kettle on arrival saying it smelt like it was burning - it was happily swapped for another one - and on testing there was nothing wrong with the kettle. Room wasn't serviced as guest had DO NOT DISTURB on the door - it was serviced when they yelled at my 10 year old daughter! (which they thought was an OK thing to do!)
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Queenstown, Otago, New Zealand
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 2, 2013

Excellent host and the two bedroom unit was perfect for our family. Large area and great bathroom including spa bath for kids. Trampoline and train tent were good touches also.
Two minute walk to the lake and main street.
Highly recommended!

  • Stayed August 2013, traveled with family
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Helpful?
2 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ M, Manager at Explorer Motel & Apartments, responded to this review, September 4, 2013
Thank you Matt - the rooms are very spacious, and families and groups love them - it was a pleasure having you and your family here and look forward to hosting you again.
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Perth
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 14, 2013

MJ runs a great rest point here. It is clean and good value and although not five star that's not what we paid for. It's got all you need and most importantly MJ and Emily the learner driver :-), lawn mowing, general greating person and happy face run a tidy ship. Even though she didn't prepare our dinner she did make us some lovely welcoming cup cakes! Thanks for a very pleasant stay and some great advice of what to do !!!!

  • Stayed August 2013, traveled with family
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Helpful?
Thank Topcatau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ M, Manager at Explorer Motel & Apartments, responded to this review, August 17, 2013
Thanks for the lovely review! It was a pleasure hosting your family here at Explorer. If you had mowed the lawns for me I would have cooked dinner!!!! The trainee lawncare operative (aka Emily aged 10) - likes to drive the ride-on lawnmower - but isn't so good at cutting the lawns yet! More training required! Look forward to hosting you again on your next visit to Te Anau.
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Mosgiel
1 review
Reviewed August 7, 2013

Very spacious unit, fantastic whith 3 teenagers.Unit very clean and wonderful outdoor area. Very helpful friendly host who booked our trips and recomended sight seeing options. We all look forward to returning for another stay.

Room Tip: If you have a family this is one of the best motels we have stayed at.
See more room tips
  • Stayed July 2013, traveled with family
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Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ M, Manager at Explorer Motel & Apartments, responded to this review, August 8, 2013
Thank you for your lovely review.

Our 2 bedroom apartments are very popular with families because they are so spacious It's great to see visitors from nearby areas coming for a relaxing weekend and to enjoy the wonderful scenery. I look forward to your next visit!
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Melbourne, Australia
1 review
Reviewed June 6, 2013

We stayed one night -arrived early in the morning on the way to Milford sound,
Mum needed a downstairs room, no problems organizing this. - service was excellent, rooms fantastic size for two people. Thank you Highly recommended.

  • Stayed April 2013, traveled with family
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Helpful?
Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, Australia
Level 1 Contributor
3 reviews
Reviewed May 19, 2013

We arrived (4 adults) on spec after a long drive, offered a discount as it was low season by a very pleasant and helpful host and personally shown to our room. It was fairly basic and yet to be updated but clean, spacious and warm. Reccommendations for a good meal (Chinese was fab) and directions for a short pleasant walk to town were appreciated.

  • Stayed May 2013, traveled with friends
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Helpful?
Thank Kthom53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Explorer Motel & Apartments

Property: Explorer Motel & Apartments
Address: Corner of Mokoroa and Cleddau Street, Te Anau, Fiordland National Park 9600, New Zealand (Formerly Comfort Inn)
Phone Number:
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Family Hotel in Te Anau
#12 Romantic Hotel in Te Anau
Price Range (Based on Average Rates): $
Hotel Class:3 star — Explorer Motel & Apartments 3*
Number of rooms: 16
Official Description (provided by the hotel):
Explorer Motel & Apartments offer warm spacious apartments with spectacular mountain & park views,free wifi and friendly service. All apartments are self contained with the choice of studios or one and two bedroom apartments. We can accommodate singles, couples, families, corporate travellers or small groups. We have a movie/games room & communal kitchen with an extensive range of equipment (i.e. rice cookers, woks & hotplates), as well as a laundry with washers and dryers for guests use. Explorer Motel & Apartments is set in a park like gardens with guest BBQ area, it is a great place for relaxing in the evenings, after a long day visiting Milford Sound, Doubtful Sound or Fiordland National Park. ... more   less 
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Also Known As:
Explorer Hotel Te Anau
Comfort Inn Te Anau
Explorer Motel & Apartments Te Anau, Fiordland National Park

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