As I write this, there are two reviews in the 'terrible' category which were written a couple of years ago. All I can say is that there was NOTHING terrible about our stay here in January 2013, and if there WERE any shortcomings back then, they've all been well and truly rectified now. All of the staff here were really helpful and friendly. Of particular note, Monique, the restaurant manager, saved us a lot of time and trouble by advising us of additional info about the overnight boat trip that we were to take at Milford sound, by letting us know that we should only take an overnight bag on the trip and not take suitcases (the organisers of our trip had not advised us of this fact). If Monique had not told us about this, it would have been a mad scramble for us to find overnight bags and pack them at the boat terminal, but instead we were able to organise our bags at the lodge. Monique offered to let us leave our suitcases at the Lodge for us until our return, even though we had checked out at that stage.
The staff had plenty of knowledge about the local area and were able to advise us and provide us with maps for activities and areas of interest to us. They were also tremendously polite and welcoming, and very considerate in regard to making modifications to the menu for dietary requirements and personal taste.
Dinner and breakfast were included in the tariff, as was the contents of the mini bar. The food was beautiful by the way, with local produce used where possible.
The rooms were big and beautifully appointed (we stayed in a Lodge room), built in the same, rough-hewn-timber style of the main lodge building. Our room had great views across to the lake, and I suspect that most of the other rooms did as well. The whole place had a wonderful ambience that made you want to relax in one of their big comfy chairs and just sit and look at the rural and lake views beyond and just chill out.
My only regret is that we didn't stay longer. We'll definitely be back, and for a longer stay next time.
I can't fault our stay here in ANY way.
Louise Harvey and Gary Kemp
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- Also Known As:
- Fiordland Hotel Te Anau
- Fiordland Lodge Te Anau, Fiordland National Park