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“Comfortable Hotel for one night”

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Distinction Luxmore Hotel Lake Te Anau
Ranked #11 of 23 Hotels in Te Anau
Auckland Region, New Zealand
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable Hotel for one night”
Reviewed June 21, 2014

We arrived in Te Anau from Milford after dark and this hotel was recommended by a fellow traveller. The receptionist was friendly and efficient. The room was a nice size with 2 double beds. The bathroom and decor were a little dated but clean and comfortable. The fridge was quite noisey so we turned it off and reported it to reception as we left next morning - to be referred to the maintenance department.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, June 29, 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad to hear you found your room comfortable and spacious and service efficient. We look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 reviews from our community

Traveler rating
    133
    232
    145
    29
    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Clacton-on-Sea, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 30, 2014

Good welcome, very nice reception / lounge area. Our room was 240 which was really nice. Food was very good in a nice restaurant.
It was odd that we had to request a safety rubber shower mat from reception as this is where they were kept if you want one. Also odd that that when I asked for fresh milk in the room (for the supplied coffee) it was refused and I was told they don't have any! I therefore just helped myself from the restaurant.
Room was very comfortable but very hot at night, unable to open a window to cool it de to noise from the generators and kitchen below.

Room Tip: Ask to be on the opposite side to the generators.
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, June 26, 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad you found your room comfortable and had an enjoyable dining experience in Bailiez Restaurant. I am suprised to read about your request for milk not being met. My sincere apologies and i will bring this issue up with the team. Once again, thank you for your feedback and we look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gymea, Australia
Level Contributor
94 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed May 19, 2014

room was spacious, clean and comfortable. Stayed here as part of a group and we had dinner and breakfast. Meals were buffet style but there was plenty of everything and good quality. Free wifi in the lobby was great. Hotel is close to everything and there are some lovely walks along the shoreline. Really pretty place to visit and the hotel is the perfect spot to stay.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roselilycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, May 22, 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad to hear you found your room clean and spacious and enjoyed your dinner with us in Hilights Restaurant. We look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
494 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed May 9, 2014

This is a great place to stay in peaceful Te Anau. A short walk from beautiful Lake Te Anau. I stayed 2 nights in room 208 - spacious, clean, 2 double beds, beautiful bath, full-length mirror, closet, empty minibar, views of trees & mountains & (if you looked a just the right angle) the lake. Delicious meal at the dinner buffet.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Retirada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, May 22, 2014
Dear Guest,

Thank you for your review about your recent stay with us. I am glad you found your room spacious and your meal delicious. We are fortuante to have our central location right in the middle of town and just a minutes walk to the lakefront. We look forward to welcoming you back.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 4, 2014

Always an enjoyable stay. I like this hotel. Spacious, comfortable and well appointed. Great dining room and food always good. Very well placed. Staff very friendly. Best place to stay in town by far.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJF44a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, May 22, 2014
Dear Guest,

Thank you for your review about your recent stay with us and thank you for returning to stay with us. I am glad we met your expectations again and we look forward to having you back with us in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed May 1, 2014

Stayed here for one night on our way back from Millford Sound. It was a great stop over to breakup the long drive. The hotel was busy and service at reception was so so, could have been better, Free Wifi was great... Room were large and spacious and comfortable.
The hotel is right in the middle of cafes and eating shope is location is a plus.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donty15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, May 22, 2014
Dear Guest,

Thank you for your reiew about your recent stay with us. I am glad you found your room spacious and comfortable but disappointed we fell short in your service expectations. We strive to provide all our guests with our warm southern hospitality. We look forward to welcoming you back in the future.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larbert
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 27, 2014

Beautiful spacious hotel with many elevators in various corners which aided transfer of our bags to the room in quick time. Corridors were wide enough to hold a dance. Rooms were spacious too and well appointed. We thought we had found the perfect haven. Unfortunately our room overlooked the rear car park where tour buses were parked overnight. The first morning they were started up early in the morning (between 6:15 and 6:45) and reversed with beeping warning sounds which seemed to go on forever. Unfortunately once they stopped reversing they kept the engines running possibly to warm up the inside. The following morning the same thing occurred but this time the hotel staff also counted the bags into the luggage compartment at full volume with no consideration for their guests. Reception staff seemed appologised but seemed unwilling to rectify the problem.

Room Tip: I would suggest if you get a room overlooking the rear car park you request a move.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinDsouza84, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this review, August 15, 2016
Dear Guest,

Thank you for your review about your stay with us.

Kind Regards,

The Team at Distinction Luxmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Distinction Luxmore Hotel Lake Te Anau

Property: Distinction Luxmore Hotel Lake Te Anau
Address: 41 Town Centre | PO Box 167, Te Anau, Fiordland National Park 9600, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Te Anau
#8 Luxury Hotel in Te Anau
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Luxmore Hotel Lake Te Anau 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the town, Distinction Luxmore Hotel is a popular choice with both visitors and locals alike. Basing yourself in Te Anau enables you to easily explore Milford Sound and the Fiordland World Heritage National Park. Distinction Luxmore has 180 rooms offering Standard, Superior & Deluxe rooms and suites, some with spa bath as well as wheelchair accessible rooms. Free unlimited WiFi, parking and gym. Guest Laundry facilities. Elevators on every floor. Two on site Restaurants and Bars and Conference facilities. ... more   less 
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Also Known As:
Distinction Luxmore Te Anau
Hotel Distinction Luxmore
Distinction Luxmore Hotel Lake Te Anau Fiordland National Park

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