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“Nice Average Hotel”

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Distinction Luxmore Hotel Lake Te Anau
Ranked #12 of 22 Hotels in Te Anau
Reviewed February 14, 2012

Only stayed one night. arrived late , had an wonderful value dinner and staff were excellent as we were short of time to go to the Glow Worm Caves and it was only a short walk to board the boat from the hotel.Breakfast was fine and again staff helpful. Room and bathroom OK for a one night stay

  • Stayed: November 2011, traveled with friends
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Thank GordandSteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 22, 2012

Thank you for your feedback on Tripadvisor. Its great to know that you found the staff to be helpful and friendly. Our guest service is certainly a priority and a stand out feature of Distinction Luxmore. Look forward to welcoming you back again.

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425 - 431 of 583 reviews

Reviewed January 25, 2012

stayed for one night, all the staff and the reception area was very nice. Room was smelly and dirty, pillows had been slept on, chairs smelt like wet dog, fridge was very noisy and drinking glasses had chips on the top.
Breakfast was great and the lady running the dining room was very friendly

  • Stayed: January 2012, traveled as a couple
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Thank mocath_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 22, 2012

Thank you for your feedback on Tripadvisor. I appreciate the positive comments about our friendly staff and reception area. I am however, very disappointed to read about the details of your room. We have raised this matter with the person incharge and preventive measures have been put in place to ensure this doesnt happen again.
My sincere apologies and we would love to have you stay with us again so we can make amends. Regards.

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Reviewed January 17, 2012

Stayed here for 1 night. Rooms are large, clean and comfortable. Bathrooms were OK, just the shower wasn't that great in terms of pressure. No Wi-Fi in the rooms, which is ordinary these days, especially for the price of the rooms. Breakfast was disappointing, very ordinary hot buffet and minimal cereal/fruit selection.

  • Stayed: January 2012, traveled solo
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1  Thank Dominic F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 23, 2012

Many thanks for sharing your feedback on Trip Advisor. We appreciate your insights and they will help us to further improve the experience for our valued guests. We are pleased that you enjoyed our clean and comfortable rooms. We currently have free WIFI in the lobby and hope to have WIFI in the rooms in the near future. Regards.

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Reviewed January 15, 2012

Centrally located to the town centre and a very short walk to the lake, this hotel is ideally located. The hotel is quite large and the service was excellent, all the staff that we had dealings with were knowledgeable and courteous. A good place to stay and would stay again next time in the area.

Room Tip: If you are not on a B and B package book your breakfast through reception the night before as it is...
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  • Stayed: January 2012, traveled as a couple
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Thank Colin255118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 22, 2012

Thank you for your positive feedback. We are pleased to know you enjoyed your stay at the hotel and our hospitality. That B'fast deal is certainly great if purchased during check-in. Look forward to welcoming you back again.

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Reviewed January 15, 2012

Quite big hotel in the town center of Te Anau (main street, close to tourist info and the lake) with a lot of parking space (most of them at the back). Own bar and restaurant. Free Internet access but only in lobby and sometimes quite slow. I wouldn't mind good Internet access in hotel rooms, even for reasonable price or at least tea/coffee/beer in the lobby area.
The hotel has loundry facilities (3 NZD per usage of washing maschine and dryer) and gym next to it.
Room was clean and quiet (we got one far from the bar and restaurant) with big comfortable beds. Breakfast - quite good with relatively big choice comparing to the other places we visited in NZ, but every day the offer was exactly the same (we stayed there 4 nights).
Very friendly and helpful staff.

Room Tip: Don't take room at front or close to the bar and restaurant - could be noisy.
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  • Stayed: January 2012, traveled with family
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Thank cathlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 23, 2012

Thank you for your feedback on Trip Advisor. We are pleased to know we have met your expectation in key areas such as service, rooms and location. We are hoping to move to a VDSL 2 internet connection in the near future which will increase the browsing speed. Guest feedback is extremely imporatant to us and we have taken your comments on board regarding b'fast. Regards.

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Reviewed January 13, 2012

good hotel in nice area.Clean hotel with laundry and nice surprise was free internet on public areas. Good choice!

  • Stayed: December 2011, traveled as a couple
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Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
distinctionluxmore, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded February 23, 2012

Thank you for your feedback on Trip Advisor. We are delighted to know you enjoyed your recent stay with us. Excellence is what we strive for! Look forward to welcoming you back again. Regards.

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Reviewed January 10, 2012

After reading many reviews of this accommodation, I thought I was going to get a shock. Well, there's nothing wrong with this place. Sure, the room we had which was a standard room had 80's style furnishings, but it was clean and quite roomy. The place is located right in the heart of town, the service from reception was fine and the bar staff were informative too. To all those who write negative reviews on this place, think twice for what you pay for and be true to what you get. Thanks Te Anau. A great time.

  • Stayed: December 2011, traveled as a couple
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Thank Aussie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinDsouza84, Manager at Distinction Luxmore Hotel Lake Te Anau, responded to this reviewResponded August 15, 2016

Dear Guest,

Thank you for your review about your stay with us.

Kind Regards,

The Team at Distinction Luxmore

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Additional Information about Distinction Luxmore Hotel Lake Te Anau

Address: 41 Town Centre | PO Box 167, Te Anau, Fiordland National Park 9600, New Zealand
Location: New Zealand > South Island > Southland Region > Fiordland National Park > Te Anau
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Te Anau
#8 Luxury Hotel in Te Anau
Price Range: $125 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Luxmore Hotel Lake Te Anau 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the town, Distinction Luxmore Hotel is a popular choice with both visitors and locals alike. Basing yourself in Te Anau enables you to easily explore Milford Sound and the Fiordland World Heritage National Park. Distinction Luxmore has 180 rooms offering Standard, Superior & Deluxe rooms and suites, some with spa bath as well as wheelchair accessible rooms. Free unlimited WiFi, parking and gym. Guest Laundry facilities. Elevators on every floor. Two on site Restaurants and Bars and Conference facilities. ... more   less 
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Also Known As:
Distinction Luxmore Te Anau
Hotel Distinction Luxmore
Distinction Luxmore Hotel Lake Te Anau Fiordland National Park

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