Onsen Hot Pools Retreat & Day Spa
Open today: 9:00 AM - 10:00 PM
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Review Highlights
The Ultimate Relaxation Experience

I'd been drooling over Onsen's Instagram for months before my trip, and the views did NOT... read more

Reviewed 6 days ago
Aeacho13
Amazing

We were lucky to find a slot had opened up for the onsen hot pools and couldn’t turn it down. The... read more

Reviewed 1 week ago
4576A
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Auckland, New Zealand
via mobile
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Reviewed March 31, 2021 via mobile

We booked the Outdoor Onsen Experience and could not recommend it enough to anyone visiting the area. Fantastic service & hospitality from the staff. Incredible views of the valley. The Spa facilities provide such a relaxing environment and our hot tub room was perfect with its own shower. Will definitely be back and hopefully booking a different experience!

Date of experience: March 2021
Thank mandetravelnz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 31, 2021

We recently stayed in Qtn with another couple after doing the Routeburn Track so having a soak was a high priority. We didn't have a vehicle with us and it was brilliant that Onsen offer transport from/to the CBD for those who need it and this is a free service. On arrival to the facility we were really impressed with everything and enjoyed our soak overlooking the Shot-over river. It's nice that you can get a glass of wine and water to take in to the pool with you. We didn't get a massage but would be keen to try that option alongside the hot pools next time. My husband and I have been once before many years ago and the facility has expanded since then quite a bit but has retained it's high-end, boutique feel.

Date of experience: March 2021
1  Thank kristabel2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 30, 2021

We booked the ultimate relaxation experience and it was totally worth it. Amazing experience for our anniversary and would highly recommend this package to finish of your hot tub experience with an amazing massage.

Date of experience: March 2021
Thank JoyceandMattThompson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 30, 2021

The most A-mazing decadent experience! We had the Ultimate Relaxation package and everything from the hot pool and the views, to the bubbles and nibbles, and the massage and after treatment treats, was all superb. The staff were fantastic - we didn't want to leave! We are already planning our trip back in Winter. Thank you!

Date of experience: March 2021
Thank djdonaldson1971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 28, 2021

Onsen definitely lives up to the hype!
We visited for our honeymoon, the views are amazing. Enjoyed having a wine while we soaked in the hot tub and took in the view.
We treated ourselves to a couples massage as well and would highly recommend adding a treatment onto your soak – well worth it!

Date of experience: February 2021
Thank RebeccaH1851
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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