I'd been drooling over Onsen's Instagram for months before my trip, and the views did NOT... read more
I'd been drooling over Onsen's Instagram for months before my trip, and the views did NOT... read more
We were lucky to find a slot had opened up for the onsen hot pools and couldn’t turn it down. The... read more
The pool was epic! The service crew is highly professional and friendly. But I would like to commend Jenny who gave me the best deep tissue massage I ever had in New Zealand. I grew up in a culture of massages. Jenny is just naturally gifted to have relieved my knots and tension. I wish I could take her to Auckland as I regularly get massages at least once a month. Nevertheless, my experience at the Onsen Pools was amazing and spectacular. 45 minutes at the pool was totally worth the price. And the facial I had was so relaxing too. Well done!

We had a great time, the views were stunning, the staff were so friendly and welcoming, couldn't believe our drink/snack choices were in our room before we were. Would love to return in winter! Definitely recommend for an hour of relaxation.

My boyfriend and I had a 1 hour spa in the original onsen. It was absolutely breathtaking. All of the staff were friendly and professional, our spa room was tidy and beautiful, the snacks and drink were a great bonus, and the view was to die for. I would highly recommend for anyone, especially after a day of activities!

It was a great experience, followed by a wonderful massage experience which was very relaxing,
Loved it😍


Awesome experience as usual. No complaints at all. The staff were lovely and the views were spectacular. Immaculate facilities!

We had the Ultimate Relaxation - treatment and can I just say how worth it that was! From the moment we enter the Spa until the end of our treatment everything was amazing. Thank you so much for today, we will definitely be back soon. Kudos to all the staff for being so accommodating most especially to our therapists who gave us the best massage to date!

