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“Hot pool with awesome view”

Onsen Hot Pools Retreat & Day Spa
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
Useful Information: Stroller parking, Wheelchair access, Lockers / storage, Bathroom facilities, Stairs / elevator
Reviewed August 10, 2014 via mobile

My husband and I booked onsen hot pool because our trip to milford sound was cancelled due to bad weather. It was a great experience and is a perfect place for a rainy day where we can't do much in queenstown. We had the indulgence package which includes a bottle of sparkling wine and 2 tubs of ice-cream. Love it so much.

Thank Ling2486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 - 667 of 1,229 reviews

Reviewed August 7, 2014

An absolute delight to soak away your aches and pains. They offer all sorts of packages - pick you up, drop you off - and the pools and scenery are wonderful. Highly recommended and would definitely go back again.

Thank Helen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2014

A wonderfully relaxing way to enjoy the sights of Queenstown. These private spas are the ultimate way to pamper yourself after a hard week on the slopes. The view overlooking the river is amazing, will definitely be back! Recommend adding the champagne and fruit platter option for the ultimate in romantic decadence. This is the place they filmed scenes if the US Bachelor show when they visited NZ

Thank Imogen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2014 via mobile

Four girlfriends visiting the town for some snowboarding booked into a room with the indulgence package and candles to boot.

Took advantage odd the complimentary transfer from the centre of town and 10mins later we were at our destination.
The girls at reception were ready for us, trays of our goodies (including icecream and bubbles) pre prepared with our room already allocated.
Showered and entered the tub, turning on the jets and the roof to get in some fresh air and gaze at the stars. It was just what the doctor ordered after a long day on the slopes.

Wish they could carry you straight to your hotel room straight after, I was that relaxed.

Change rooms were well equipped with moisturiser and hairdryer and extra towels.

Only complaint was the loud buzzer to end the session. Like a fire alarm, unwelcome in such a serene environment.

Will definitely be coming back :) 6

1  Thank lovelearnlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Visited the Onseen hot pools with my girlfriend for the 9pm hour session, we booked the candlelight room for a little extra. The candle lit room didn't make much difference, it was nice but the candles where fake, I guess it could be considered a fire hazard to have real candles. It is quite expensive but to have your own private hot pool with such an amazing view was a genuine delightful experience. It was so relaxing, peaceful and romantic which made the price worth it. We got picked up from the town centre and dropped off afterwards. The staff in all honesty where a bit lousy, I expected more from them after paying so much money. Overall I'm glad I went, the actual hour in the hot pool I would consider one of the best hours of my trip around the world, great views, romantic and very nice to have your own space in a fantastic part of the world.

Thank BackpackingJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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