We were looking forward to a great 4 star experience but were disappointed to find the hotel room was more like a 3 star. When we arrived the room obviously stank of something like a very powerful carpet cleaner and the smell only gradually went over the two days we were there - had to have the window open constantly to its 5" maximum opening. Although we had requested twin beds the room was set up with the two beds together. The room was an 'a' room which meant we got a sideways view of the upper bit of the lake at Grove Arm, and a great view of the empty weed ridden property next door. Couldn't get the television to work - it was only when we could get the lovely lady on desk duty in the morning to show us that we figured how to work it - not a simple on/off switch - and no instructions on how to work it in the room info. Bathroom vanity drawer wouldn't stay closed although I did mention it to reception on the first morning. Laminate peeling away from the cabinet. Dirty behind toilet. Small bath towels. Generally room looked a tad shabby - needed a freshening up - cheap furniture and awful picture, just 4 coat hangers in wardrobe. Would not stay there again - maybe you get a better deal if it's not one of the 'hotel' rooms. The desk staff were lovely though.
- Official Description (provided by the hotel):
- Breathtaking views of Lake Wakatipu are just part of the appeal of accommodation at Oaks Club Resort. A luxuriously appointed apartment-style Queenstown hotel, it is conveniently located on Frankton Road, the main road into picturesque and popular Queenstown. The hotel comprises Hotel Rooms, 2, 3 and 4 bedroom apartments in chic, contemporary styling, underfloor heating and in some rooms, full kitchen and laundry facilities and gas fire places. ... more less
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- Also Known As:
- Oaks Club Hotel Queenstown
- Oaks Hotel Queenstown