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“Great view, great pilot”
Review of Air Milford

Air Milford
Book In Advance
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$367.02*
and up
Half-Day Milford Sound Flight and Cruise from Queenstown
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Air Milford is a family owned and operated business based in Queenstown, New Zealand, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focused on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mount Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.
Useful Information: Food available for purchase, Bathroom facilities
Washington DC, District of Columbia
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Great view, great pilot”
Reviewed March 21, 2014

We had an incredible flight to see Milford Sound - on a perfect day. Our pilot, Thomas Watson, was extremely knowledgeable and a terrific pilot. He took great care to give us a enlightening descriptions and information as we flew. The weather was perfect (thanks again to our incredible guide, Diana, from Black Sheep Touring for picking the right day!) and we enjoyed the trip immensely. This is the only way to go to Milford Sound!! Fly with Air Milford and take the small cruise boat. Thank you Tom!

Visited February 2014
Helpful?
Thank Patrice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Office Admin at Air Milford, responded to this review, March 24, 2014
Dear Patrice,

On behalf of your pilot Tom, thank you for your lovely review. It is great to hear how much you enjoyed the trip.

Thanks again for flying with us.

Kindly,

Air Milford Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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815 reviews from our community

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Basingstoke, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Trip of a lifetime Feb 2014”
Reviewed March 20, 2014

Amazing flight with spectacular views and a great narration from our pilot. The weather was brilliant and we flew below the mountain peaks at times out over the Tasman Sea and up Milford Sound. Decending to land at the end of the Sound was awesome and we enjoyed the return trip just as much!

Visited February 2014
Review collected in partnership with this attraction

Helpful?
Thank sylviap_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Office Admin at Air Milford, responded to this review, March 24, 2014
Dear travellers,
Thank you for your review. We are glad that the flight with us to Milford Sound was such a great experience for you. All our pilots are long time locals and they love sharing their knowledge of the area with everyone. I will be happy to pass on your feedback to them.
Sincerely,
Air Milford Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Flight of a lifetime”
Reviewed March 18, 2014

We took Air Milford back from Milford Sound to Queenstown (after doing the coach/cruise part) and it was something we'll never forget. The views of the mountains are spectacular. I'm from California and I actually felt sorry for the Sierra Nevada after seeing these mountain ranges that just go on and on, many as spectacular as all of Yosemite!

The 4 star instead of 5 is because they left us waiting for 40 minutes out by the tarmac before leaving with basically no other explanation than "we're waiting for more people". The choices of where to stand (no sitting) were either in the very hot sun, or in the shade where the sand fleas ate us alive. They really need a sitting room up there if they're going to leave people waiting! The flight more than made up for it though!

Visited February 2014
Helpful?
Thank Allison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Manager at Air Milford, responded to this review, March 24, 2014
Dear Allison,

Thanks for taking the time to review us on Trip Advisor. We appreciate your honest feedback. Maintaining our 5 start reputation is paramount to our operation, rest assured your concern has been voiced with the CEO. You make a great recommendation to have a waiting room built, but unfortunately Milford development committee are unable to comply with this request. Thankfully this situation is very rare, but if it were to occur again we will always recommend waiting indoors at the Milford café, provide coffee vouchers for the inconvenience, and have Sandfly repellent on hand should guests have no option but to wait outside.
We are pleased to know that the lasting memory was the ‘flight of a lifetime’. On a personal note I have had the privilege of flying the Grand Canyon which is a special part of your country-side, but couldn’t agree more that we are in one of the most scenic locations of the world and we love sharing this with tourists such as yourself.

Faithfully,
Antony Sproull
Operations Manager
Air Milford
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Ostrava, Czech Republic
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Nery Nice Day”
Reviewed March 18, 2014

We went to Queenstown with a plan to make a Overflight of Milford Sound. We had a time of Flight next day, but when we go to Air Milford the crew explained us a that a weather condition on our booked flight time is bad. But they offered us flight just on this day - a day with a perfect weather... The flight was amazing and our pilot was a great guide. Because we flown in compensatory time (flight for others passengers from Milford), we had also "bonus" - landing in Milford Sound with a possibility short walk there. The flight from Queenstown to Milford was overflight the Mt. Aspiring NP nad the return flight went over NP Fiordland. Both locations was spectacular. It was a great trip with a perfect service by Air Milford.

Visited February 2014
Review collected in partnership with this attraction

Helpful?
Thank Karel452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Office Admin at Air Milford, responded to this review, March 19, 2014
Dear Karel,

Thank you for taking time to write this lovely review. Sometimes it is a real challenge with weather conditions here. It is very helpfull when visitors are flexible with their plans and ready to shuffle around other activities in order to see Milford Sound.
I hope that the rest of your tour around New Zealand was as great as your trip to Milford.

Kindly,

Jana & Air Milford Team
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Sydney, Australia
Level Contributor
55 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Spectacular”
Reviewed March 9, 2014

We were lucky to fly to Milford Sound on a day with a clear blue sky and no wind, so we were really able to appreciate the grandeur of this part of New Zealand. Our pilot Tom, was a great tour guide and flew a different route on the return journey.
The boat ride on Milford Sound was beautiful, saw lots of waterfalls and even some seals playing, but really the flight there and back was the highlight.

Visited January 2014
Helpful?
Thank Shep196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this review, March 11, 2014
Dear Guests,
Thanks for taking the time to report on your Milford Sound Fly/Cruise/Fly, with Air Milford. We are glad everything came together to make this a ‘spectacular’ experience. I also look forward to passing on the kind feedback to your pilot.

Thanks for choosing to fly with Air Milford – we hope to see you again sometime soon.

Best, Air Milford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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