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“Exciting and beautiful”
Review of Air Milford

Air Milford
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$389.55*
and up
Half-Day Milford Sound Nature Cruise and Flight...
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Air Milford is a family owned and operated business based in Queenstown, New Zealand, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focused on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mount Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.
Useful Information: Food available for purchase, Bathroom facilities
Reviewed February 15, 2014

Air Milford was the first part of our activity of the day. Our pilot, Matt, was very understanding of my fear of small planes. He let me sit with him in the co-pilot's seat and I had a blast! I wasn't afraid after we took off and we flew over the majestic mountains that had snow on top while it's summer in Queenstown! Air Milford took us to a cruise that traverses the Milford Sound (Fiord). I enjoyed this activity more than anything we did while in New Zealand. You haven't seen NZ until Matt expertly pilots you to a gorgeous place. We rode the same plane back to Queenstown Airport and he took us over different scenery so we could see as much as possible. I would recommend this activity to everyone!

Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this reviewResponded February 16, 2014

Dear Brenda,
Thank you for your lovely review. It is a real honour to receive feedback that this was a trip highlight while in NZ. Most important is that you felt safe while flying with us, and you got to relax & enjoy your trip which is often so difficult when the adrenaline & anxiety are flowing!
I look forward to passing your feedback onto Matt.
Kindest regards,
Antony Sproull

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Reviewed February 14, 2014

Very friendly and professional. Arranged for us to fly a day early to avoid bad weather. Picked us at our hotel spot on time. Warm friendly greeting by Yanni. Flight over the glacier to Milford sound was spectacular. Breathtakingly beautiful flight of a lifetime. Got to do this if you in Queenstown on a beautiful day.

Thank spookyFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this reviewResponded February 16, 2014

Dear Guests,
It’s great to get a review from fellow Kiwi tourists – very rare as we are outnumbered by our international travellers! So a meaningful thanks for taking the time to share your thoughts. Trip Advisor makes it quite obvious how neat this trip is on a good day – one can assume how equally disappointed people are if they can’t for fill this trip due to inclement weather. We are proud to be a small & flexible business, with experienced pilots who do their best to predict the weather & re-arrange guest’s itinerary which can be the difference between seeing and not seeing at all.
Thanks again for choosing to fly & review Air Milford.
Sincerely,
Antony Sproull

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Reviewed February 12, 2014

Great experience from the get go with super friendly and knowledgeable staff helping to get the best option for us. Followed by a FANTASTIC flight with the most awesome views. Our Pilot took us in their brand new plane an an amazing round trip with things of interest pointed out and we got pretty close to some fantastic countryside that you can only really see and appreciate from up above. The cruise option on Milford sound was a great add on and well worth doing also. All round a great experience that was well worth it and provide us with great memories for ages. Thanks Guys! :0)

Thank raydarblade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this reviewResponded February 16, 2014

Dear Friends,
It is a sincere pleasure to read your recent trip advisor review, and view your breath-taking photos. We are glad you got to enjoy the new Cessna Caravan 10 seater too. All in all a very memorable experience, just the way it should be.

Thanks again for taking the time to converse your Air Milford flight with the trip advisor fraternity.

Yours faithfully
Antony Sproull

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Reviewed February 9, 2014

While enjoying a short stay in Queenstown, we had met up with Milford Air as a result of our choice to visit Milford Sound by way of the BBQ Bus tour. As a quick aside: The BBQ Bus provides transit to and from the Sound by way of a smaller and very comfortable bus, and they also hooked us with Milford Air as a regular option for the return to Queenstown.

Boy were we lucky ! This flight was hands-down the highlight of our trip to the South Island and was the perfect top-off on a spectacular day of sightseeing and learning. The arrangement with AIR MILFORD was superb. Hank the owner, and son Antony flew out from their base in Queenstown and met us at the the Milford airport.

We were the only two in our group who had signed up to fly back and so it was simply us, the two pilots, a Cessna 206, and stunning views. Note that in their fleet, Air Milford does have other larger planes for larger groups and all provide for unobstructed viewing since the wing is above you. We took photos and video the whole way back while listening to Hank though our headsets as he pointed out places of interest, hiking trails, and named the peaks along the way. We cannot recommend AIR MILFORD and the BBQ Bus enough. Hank and Antony were super nice, very experienced, and they run a very nice operation in Queenstown. Though we saw only one of the many itineraries they accommodate, this was remarkable and most memorable for us.

Thank kleeb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this reviewResponded February 16, 2014

Dear Dan & Janet,
It is with pleasure that I respond to your trip advisor review – we fly a lot of trips but this is one I remember as a standout return flight from Milford Sound. We had a lot of snow in the mountains in the month of January, so the glaciers were absolutely stunning. The other privilege of the job is meeting some amazing people, and it was our privileged coming to know you both on this flight.

We hope you had a safe journey home – please keep in touch & when I get California one of these days I will look you both up!

Best,
Antony Sproull

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Reviewed February 7, 2014

After a little bit of a bumpy start to our customer service experience with Air Milford they really went the extra mile to make sure that we had the amazing experience that we had anticipated.

The flight was phenomenal and our pilot, Matt was fantastic. It's a trip we'll remember forever.

Thank Claribunda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this reviewResponded February 16, 2014

Dear Guests,
Thank you for your recent trip advisor review. We do apologise that the initiation of your service didn’t go as planned; we take this very seriously since our customer service is a core focus in the success of our business. Your understanding of the situation is appreciated and being peak season it is inevitable that some things don’t go as planned due to pressure in flying high volumes of tourists. As they say it’s the ‘last impression that makes a lasting impression’ so we are pleased that the experience finished on a high note, as a lasting memory for you both.
On behalf of Matt, and all the Air Milford team, thanks for taking the time to share your trip to Milford Sound.

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