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“Turned a very frustrating return trip into a glorious end to the day” 5 of 5 bubbles
Review of Air Milford

Air Milford
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$359.67*
and up
Half-Day Milford Sound Flight and Cruise from Queenstown
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Air Milford is a family owned and operated business based in Queenstown, New Zealand, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focused on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mount Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.
Useful Information: Food available for purchase, Bathroom facilities
Newton Abbot, United Kingdom
Level Contributor
127 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
“Turned a very frustrating return trip into a glorious end to the day”
5 of 5 bubbles Reviewed January 3, 2013

We had pre-booked a Milford Sound trip via Real Journeys, with a coach trip to the Sound and a return flight back to Queenstown. Unfortunately, the Real Journey's return flight didn’t materialise due to deteriorating weather conditions, but at the airport the Air Milford pilot offered my wife and I the spare seats on his aircraft. We were very pleased and accepted immediately. The flight home was excellent even though the initial leg back down the Sound was a little bumpy. It was wonderful to see the full length of the Sound at such a low altitude and to re-visit the sights from the boat trip, The return flight across the mountains was fantastic and pilot very helpful and friendly. A great landing with the bonus of a lift direct back to our accommodation at Remarkables Lodge. Overall an exceptional trip and we would thoroughly recommend Air Milford to anyone, especially as we understand that Air Milford are able to fly far more often than Real Journeys because of their more powerful aircraft. Another added benefit was that the cost of the Air Milford flight was less than the refund we later received from Real Journeys for the cancelled flight.

Visited October 2012
Helpful?
1 Thank wickens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Front Office Manager at Air Milford, responded to this review, January 13, 2013
Dear Guest,

Thank you for your review.
We have a great working relationship with Real Journey’s and in this instance it was nice to be able to provide their guests with a flying option.

We also wish want to extend our thanks for sharing the photos of our Cessna Caravan – this is much appreciated.

Sincerely,
Antony
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Hong Kong, China
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Dramatic views from the plane and boat”
5 of 5 bubbles Reviewed December 27, 2012

The best way to see Milford Sound! The view from the plane, piloted by Matt, was absolutely gorgeous and the boat cruise around the Sound beautiful.

Visited December 2012
Helpful?
Thank kidsworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, December 30, 2012
Dear Guest,
We thank you for feedback on a recent trip to Milford Sound, with Air Milford.
We trust the rest of your holiday turns out as delightful as your Fly/Cruise/Fly with us. Wishing you a safe & prosperous New Year.
Sincerely,
The Air Milford Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
53 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“A personal experience from a family run company”
5 of 5 bubbles Reviewed December 27, 2012

We did the flight to Air Milford as part of a Jucy trip from Queenstown and glad we did!

We got picked up and dropped off at the air field from our hotel and flew in a 14 seater plane to Milford, once we got there our pilot and owner of Air Milford  (Hank) got us on a shuttle bus and organised our cruise tickets once we got to the jetty.

We then got on our boat - where we received a free muffin and unlimited amount of free tea and coffee and off we went, as the road was closed there was only the 14 from our flight and a few others on the whole boat.  The commentary was very detailed and there was also a handout which explained the landmarks along the way.

Once we returned to the jetty Hank was there to greet us again and asked if we wanted to walk back through the forest to the air terminal - the answer was if course yes! It was a 15minute walk and Hank stopped along the way to point various things out to us!

We then got on the 45min flight back to Queenstown where again Hank pointed things out to us and let us know when thins were likely to be bumpy (all in all though as a nervous flyer Hank put me very much at ease!)

Once we landed in Queenstown there was transport to ate us back to our hotel.

All in all a special thanks to Hank and for making our trip to Milford Sound possible and enjoyable

Visited December 2012
Helpful?
Thank Afw1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, August 25, 2016
Dear Madam,

It is with much pleasure that I read your review of our Fly/Cruise/Fly excursion to Milford Sound. It is our most popular trip, and with your commentary it’s not hard to see why.

Words can’t describe how grateful I am for your feedback. I have grown up in the area, and spent the majority in aviation, so it’s nice to be able to pass my knowledge onto others. In God willing I look forward to continuing this in the year 2013!

Sincerely,
Hank Sproull
CEO Air Milford
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Buenos Aires, Argentina
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Stunning Flightseeing Milford Sound Tour”
5 of 5 bubbles Reviewed December 21, 2012

Milford Sound is one of the most scenic areas of New Zealand's South Island. You can access it from different locations and it SHOULDN'T be missed for anything.
I was lucky to be on a Fly-Cruise-Fly tour with Air Milford and I can absolutely recommend this tour.
It's an approximately 45-minute flight to get into Milford Sound, then you take a cruise into the fiord and out to the Tasman sea on a small boat, which is great because they can get really close to the wildlife and nature, such as waterfalls. And then flight back on a different route so we got to see different landscape from the sky.
Matt, the pilot, was incredible. He flew us smoothly over the top of the mountains and pointed us major points of interest and explained a bit about the area.
Also, all the staff are very friendly and willing to answer questions.
I absolutely recommend Air Milford for a trip that will leave you in awe of such spectacular landscape and country!!!

Visited December 2012
Helpful?
Thank ErikaBaravaschi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, December 30, 2012
Hi Erika,
On behalf of your pilot Matt, and all of the Air Milford staff, we wish to thank you for taking the time to write this trip advisor feedback. It means a lot to our business, but also to the trip advisor guest who is looking for a memorable holiday. The best thing about this feedback is your firsthand knowledge working in the tourism industry – as a front of house staff member, if anyone has a grasp on the quality of activities; you are the one to say so.
We look forward to sharing this type of experience with your cliental, and many others.
Happy New Year! From Air Milford
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Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Spectacular, must do, great people!”
5 of 5 bubbles Reviewed December 21, 2012

Just got back from a wonderful flight/cruise/flight to Milford Sound. It was the highlight of our trip. Matt our pilot was terrific, describing all of the spectacular sights we passed. Don't miss a trip with Air Milford!

Helpful?
Thank RickBithaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, December 26, 2012
Dear Sir/Madam,
Many thanks for your swift review, via Smartphone application. I look forward to passing your comments onto our senior pilot – Matt Cameron. In fact it’s feedback like this that makes our pilots feel really proud to be flying here in Fiordland, NZ.
Safe travels, and all the best for the year 2013.
Air Milford
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