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“Worth the wait!!” 5 of 5 bubbles
Review of Air Milford

Air Milford
Book In Advance
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$358.81*
and up
Half-Day Milford Sound Flight and Cruise from Queenstown
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Air Milford is a family owned and operated business based in Queenstown, New Zealand, specialising in personalised sightseeing excursions for visitors who want to experience the very best tours of Queenstown and the South Island of New Zealand. Air Milford purposefully remains a mid-size New Zealand tourism business. This allows the company to stay committed and focused on offering its guests exclusive, niche sightseeing tours of the Queenstown, Fiordland and South Island regions. Air Milford is a tour company - not a transport company. The Air Milford team have an intimate knowledge of the scenic wonders of Fiordland, Milford Sound, Doubtful Sound, Mount Cook and the Queenstown region. The 'hands on' tours take in magnificent fiords, New Zealand native forests and glaciers. Guests will be introduced to New Zealand's stunning native birds, seals, penguins and dolphins. Our modern aircraft are meticulously maintained and we are proud to have achieved one of the Civil Aviation Authority's (CAA) highest audit ratings for operations and safety.
Useful Information: Food available for purchase, Bathroom facilities
Santa Monica, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Worth the wait!!”
5 of 5 bubbles Reviewed December 1, 2012

One of our "must-sees" while visiting Queenstown was a trip to Milford Sound, which unfortunately due to the unpredictable weather - it took us 3 days until it was clear enough to fly. Everyone at Air Milford from Anthony to our pilot, Mike, were professional and incredibly friendly -- and we could have not asked for a smoother flight. We also appreciated that they had one of the larger planes available vs. other operators, which helped a nervous flyer in our group. Would absolutely recommend Air Milford to anyone!!!

Visited November 2012
Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, December 11, 2012
Dear Andrea,

On behalf of the Air Milford staff, we would like to express our sincere thanks for writing this meaningful passage. The two key points that readers will benefit from are:

1. Book on your first available day in Queenstown. Inclement spring weather can sometimes extend early into the New Year, and as the description implies this is one trip you can’t afford to miss when in New Zealand. Our latest reports suggest that the Milford Road will be closed on numerous occasions this summer due to avalanche risk, so there is no better time to fly.
2. We have purposefully chosen to operate the largest aircraft into Milford Sound, for passenger safety, comfort, and viewing pleasure. All Air Milford aircraft are high wing Cessna’s built & designed specifically for flying in the mountains.

We value the time you have taken to share your comments, and recommendation to fly with Air Milford.

Yours faithfully,
Antony Sproull
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Dallas, Texas, United States
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Spend all day driving or fly? - no brainer!”
5 of 5 bubbles Reviewed November 2, 2012

What a fun day! Originally we were supposed to go two days before but considering the weather, Air Milford thought best to wait. So a note in planning...if you plan to go, make a reservation for the first day you're in Queenstown...just in case weather doesn't cooperate and it needs to be rescheduled. Would be terrible to have to miss this great trip!

Everyone associated with Air Milford was terrific - from the driver who picked us up at our B&B to the front desk crew to of course...Rupert our wonderful pilot! The flight to Milford Sound was just glorious although the flight back was equally beautiful, maybe better - hard to say. I made a YouTube video but really...it just doesn't do justice for the scenery. So wonderful to take it all in and to actually experience it. http://www.youtube.com/watch?v=F3EKqGx2Oic&feature=share&list=ULF3EKqGx2Oic

Loved the people on our trip as well - so fun! Unfortunately we got separated when we arrived for the cruise and well, actually lost them because we needed a bathroom break and missed getting our cruise ticket. We easily got on another cruise ship - so no biggie. There were many and it was a bit crazy with all the tour groups. So heads up just to make sure you know which ship you're on! In case you get lost in the crowd - like we did. They all do the same tour pretty much so we didn't miss out on anything at all - and Rupert was such a gem to make sure we were well taken care of.

The trip is a bit pricey but considering spending just half a day fly-cruise-fly versus spending the whole day driving it was money well spent. Highly recommend Air Milford!

http://www.youtube.com/watch?v=F3EKqGx2Oic&feature=share&list=ULF3EKqGx2Oic

Visited October 2012
Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Pilot at Air Milford, responded to this review, November 7, 2012
Dear Jennifer,

Thank you so much for your review, we really appreciate you taking the time to do so, and for all of your kind comments. The video is great too!
We are glad you and your Mum enjoyed your trip with us, and yes it is a bit more expensive than taking the bus but well worth it for a 4 hour return trip as opposed to a 12 hour day trip driving we think.
I hope you enjoyed the rest of your time in New Zealand and thanks again you for choosing to fly with us.

Kind regards,

Rupert MacLachlan
Air Milford
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Level Contributor
68 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
“Trip of a lifetime”
5 of 5 bubbles Reviewed November 2, 2012

We had an incredible time today. Not only was the sights from the aircraft or from milford sound breathtaking, but we were well looked after too. Our pilot was great company as well as knowledgeable about the surrounding area. Thank you

Helpful?
1 Thank russelljb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, November 4, 2012
Hi Russell,

We wish to express a heartfelt thank you for taking the time to leave us with your feedback, via mobile review. There is no-doubt; we are certainly spoilt with the viewing pleasure in Milford Sound in November. Spring weather makes it difficult to access this remote location, but when you get a day like you had – it’s hard to match on a worldly scale. The glaciers are completely snow covered, the waterfalls are pumping huge volumes of water, and the spring growth makes for an exceptional green glow! We are looking forward to more settled weather heading into summer, and sharing these experiences with our future guests.

On behalf of the Air Milford team, thanks for choosing to fly with us, and sharing your experience on trip advisor.
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St Peter Port, United Kingdom
Level Contributor
40 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
“Awesome”
5 of 5 bubbles Reviewed October 29, 2012

It was either a five hour coach journey or 35 minutes by air.....no choice. The day we flew the weather was beutiful.we climbed to nine thousand feet in a very new comfortable Cessna Caravan.

The views were stunning ..the pilot gave a commentary pointing out interesting points. The plane descended over the ocean and flew up the Miford Sound .

The pilot then took us to our intimate ferry again there was a running commentary and we were given a more than adequate lunch.

On our return our pilot met his 14 passengers took us personally to the plane for a stunning flight back to Queenstown.

A fantastic well organised day out...unmissable a must do attraction.

Visited October 2012
Helpful?
1 Thank Sgspin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, October 31, 2012
Dear Guest,

We are extremely thrilled to read your compliments, and share in the pleasure you experienced on a recent trip to Milford Sound. On a clear day, like you experienced, you can understand why Rudyard Kipling (early explorer to Milford Sound) named it the “8th Wonder of the World”. Of course Rudyard arrived by boat, so you can only imagine how good this trip must be with views from sea & air! In other words a must do attraction while in NZ. The easy part is our speciality in flying you to this wonder – the challenge comes with the weather and providing a flawless customer service experience. We are glad to meet your expectations on all the above, so it is with excitement that we cast our attention to a busy summer season and the continuation of this service.

On behalf of the Air Milford team we wish to express our sincere thanks for your patronage, and pleasing trip advisor feedback.
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Melbourne
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Milford sound flight & nature cruise”
5 of 5 bubbles Reviewed October 27, 2012

What a great experience. We had the perfect day for the short 35 minute flight from Queenstown to Milford Sound, with some clouds around to make it pretty. Rupert, our pilot for the day, pointed out all the sights and we had a great view from a modern high-wing Cessna caravan.

This is how trips should be run... straight in, on the plane, off at the other end and on the boat which departs moments after we step on. No queuing, no messing around. Slick stuff.

The cruise continued the eye popping scenery we'd had on the flight on the way over, but be warned: when they tell you you're liable to get drenched by the waterfall if you stand at the front of the boat, they really mean it!

Rupert was waiting when we got off the boat, and the flight back along a different route, this time with an excellent view of the Sutherland falls.

I'd seen marginally cheaper options advertised and dithered about whether these guys were worth it, but the friendly, slick and professional service meant that I'm glad we stuck with them.

Visited October 2012
Helpful?
1 Thank Dcvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airmilford, Owner at Air Milford, responded to this review, October 31, 2012
Dear Sir,

What a fantastic report you have provided, of your Milford Sound Fly/Nature Cruise/Fly. This option is perfectly suited to our discerning traveller, with the longer cruise, lunch, and 2 nature guides on board the small boat providing personalised commentary. Although this is priced slightly higher at NZ$499, your description proves it is well worth the extra buck. What a shame that discounts aren’t offered for the daring guest who ventures to the bow of the boat under the mighty Sterling waterfalls!

Your comments provide a pleasant ‘shot’ of motivation to our staff, to continue the high standard of customer service to our guests. Many thanks for choosing to fly with Air Milford - we are glad you were satisfied with the decision.

Sincerely,
Air Milford
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