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Peppers Beacon Queenstown
Ranked #30 of 58 Hotels in Queenstown
Reviewed May 3, 2013

This hotel is the nicest I have ever stayed at. I have travelled extensively but this hotel was the best by far. The location was perfect just two blocks from the centre of town the view was spectacular from the lounge and kicthen area as well as the balcony and main bedroom. The lounge had a gas burning log fire and the doors all around the living area are glass floor to ceiling opening onto the balcony.
The bathrooms both had heated floors. Kicthen featured a wall oven hot plate microwave etc as well as everything required in a kicthen.
Washing machine and dryer were provided.
The only down fall was to enter our two bedroom apartment on the ninth floor we had to go to the fifth floor walk across the courtyard and take another lift to the ninth floor.
We would still stay at this hotel again as it really was a spectacular location and beautiful apartment.

Room Tip: We booked through expedia and paid only $1470 for two, two bedroom apartments for three nights each.
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  • Stayed: April 2013, traveled with friends
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Thank Lyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded May 4, 2013

Kia Ora Bundy 255318,

Thank you for your feedback.

We are glad to know that you enjoyed your stay with us and had a great holiday in our Two Bedroom Lake View Apartments. The self contained apartments are worth to stay in and being close to town is added advantage.

We look forward to welcoming you agin to Peppers Beacon.

Kind Regards

Dinesh Gandhi
Operations Manager

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1,075 - 1,081 of 1,370 reviews

Reviewed April 26, 2013

A wonderful location and lovely property. Well set up close to town and with views over the Lake. One small gripe was uncomfortable beds in the two bed room apartment we had. I would definitely stay here again.

  • Stayed: April 2013, traveled with family
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Thank Bruce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 30, 2013

Kia Ora Bruce,

Thank you for your feedback on your recent with us at Peppers Beacon.

We certaily appreciate your postive comments and are glad to know that you enjoyed your stay with us in Queenstown.

We look forward to welcoming you back to Peppers Beacon.

Kind Regards

Dinesh Gandhi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

The hotel is right on the lake and has wonderful views of the Remarkables. It is only a short walk to the town with all its shops and eateries. We stayed in 2 and 3 bedroom apartments with other adult couples. The living areas are spacious and the apartment was very well equipped for people staying a few days. The hot tub on the balcony was a particular nice touch. The staff were extremely helpful at all times and attempted to resolve any issues as quickly as possible.
The size of the bedrooms varied dramatically however. The second bedrooms in the 2 bedroom units were big enough to sleep 2 adults but there was no room to put suitcases anywhere without clambering over them and very little drawer and cupboard space. In a unit that was otherwise very large this is quite a weakness.
Not everything worked properly in the units' suggesting that the property would benefit from a more active approach to housekeeping and maintenance. During our stay we had problems with the TV (replaced), washing machine, microwave oven cover and internet access.
Let me dwell on this last one. During our stay the internet access system was being changed and so naturally problems were expected. The system being introduced is based on a charge up to a specified download limit for each device. How out of touch with reality is this? Our 3 couples had 9 devices between us (not unusual phones and a tablet between 3) and many times we were denied access on a device even when we had paid for access on that device. Hopefully that was just a teething problem.
What is it about offering free WIFI that hotels in some countries don't understand? The backpackers lodge down the road was offering it and so why was a relatively up-market hotel not able to do likewise. Cafes and restaurants offer free access. Sure there is a cost to supply access but build it in to the room rate and avoid hassles with the guests.
Notwithstanding this bugbear we did enjoy the accommodation. Queenstown has so much going for it and to be on the lake was well worth it

  • Stayed: April 2013, traveled with friends
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Thank hortus_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 26, 2013

Kia Ora Hortus_11,

Thank you for your feedback on your recent stay with us.

It is only through guest feedback that we are able to assess our service and standards. We apologise for the maintenance issues that took place during your stay and I am glad to know that they were addressed at the earliest. We did have some issues with our new internet system which are now fixed and we sincerely apologise for the inconvenience caused.

We are glad to know that overall you enjoyed your stay in queenstown with us at Peppers Beacon and we look forward to welcoming you again.

Kind Regards

Dinesh Gandhi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

We stayed in a two bedroom suite, lounge was great with lovely fully equipped kitchen. Bedrooms both had ensuites and Comfortable very soft beds, only down side would be the size of the bedrooms. Both rooms were very small with no room to put suitcases on the fold out racks or move freely round the beds. Underground car park a plus and courteous staff always appreciated.

Stayed: April 2013, traveled with friends
Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 24, 2013

Loa Ora Louise O,

Thank you for your feedback on your recent stay with us at Pepeprs Beacon.

We are glad to know that you enjoyed your overall stay with us and staff was courteous and friendly during your stay.

We look forward to welcoming you back.

Kind Regards

Dinesh Gandhi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

This was a very nice hotel. I had a two bedroom one bathroom suite. Everything was wonderful and the hotel is very well maintained. My only criticism of the accommodation is that the one bathroom was very small and not very functional for four people. The hotel is in a great location and you did not really need a car to enjoy downtown Queenstown. I would definitely return

  • Stayed: April 2013, traveled with family
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Thank KiwiBrendon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 24, 2013

Kia Ora Brendon B,

Thank you for your recent feedback on your stay with us at Peppers Beacon.

I believe you stayed in 2 Bedroom Garden Suite which only has one bathroom but make sure you choose our two Bedroom Lake view Apartments, next time you will be staying with us. Two Bedroom Lake View apartments have 2 bathrooms with fully equipped kitchen, lounge and dining area and amazing view of the Lake Wakatipu.

We look forward to welcoming you back.

Kind Regards
Dinesh Gandhi
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013 via mobile

We have stayed here a few times now. We love the 1 bedroom apartments with lake view! The room is comfortable the view incredible it is well appointed and the fire is fantastic. The service is very good and the staff are always welcoming and helpful. The bed however could be a bit more comfortable we found it quite hard, just one small thing but to us the only downside to this property. Would it stop me from booking again No! Love the Peppers Beacon

  • Stayed: April 2013
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Thank Lavannah1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 24, 2013

Kia Ora Lavannah 1,

We are pleased to know that you enjoyed your stay with us and loved the One Bedroom Apartments.

Our Small team was glad to have you here with us in Queenstown.

We look forward to welcoming you again.

Kind Regards

Dinesh Gandhi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

I've always wanted to stay at Peppers as it looks very impressive from the outside. Well it did not disappoint! We just got a hotel room and were delighted to find out that it was on the 10th floor right at the top. Very clean, everything that we needed.

  • Stayed: April 2013, traveled as a couple
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Thank HappyExplorer2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh G, Manager at Peppers Beacon Queenstown, responded to this reviewResponded April 22, 2013

Kia Ora Nicki D,

Thank you for your feedback on your recent stay.

We are glad to know that Peppers Beacon manage to deliver your expectations and you enjoyed your stay with us.

We look forward to welcoming you again with us.

Kind Regards

Dinesh Gandhi
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Beacon Queenstown

Address: 34 Lake Esplanade, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Queenstown
#6 Spa Hotel in Queenstown
#27 Family Hotel in Queenstown
#28 Luxury Hotel in Queenstown
Price Range: $164 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Beacon Queenstown 5*
Number of rooms: 107
Official Description (provided by the hotel):
Peppers Beacon is just 10 minutes drive from Queenstown Airport and an easy five minute walk from the centre of Queenstown. The resort offers beautiful lake, mountain or garden views with a choice of four luxury accommodation styles including hotel rooms, two and three bedrooms suites and a deluxe penthouse suite offering picturesque views of the lake and Remarkables Mountains. If you enjoy the finer things in life and enjoy your space then the suites are for you and include a fully equipped kitchen, private balcony, CD player and fireplace (please request when booking). The resort's stunning location provides a tranquil backdrop for rest and relaxation or you can take advantage of the various facilities onsite. Complete a workout in the gymnasium then soothe your muscles with a sauna, relaxing soak in the spa or an in-room massage. Prepare your own barbeque lunch or dinner amongst the manicured hotel courtyard or choose from over 100 fine dining or casual restaurants nearby. ... more   less 
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Also Known As:
Peppers Beacon Hotel Queenstown

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