Choose this B&B from it's rating on Tripadvisor and have to say we were a bit disappointed. The stay did not start well when we were given a text book example of how not to greet paying guests. Having arrived at the time we had advised previously, we were asked asked why we were there. Having explained that we were booked in for three nights our host (who did not introduce himself) went off to "check the book". Having ascertained that we were indeed genuine guests we were given a very quick tour of the home "breakfast in there between 8 and 9, Guest lounge here but you won't need to use it as you have your own, and this is your room." We were then left to get on with it. No offer of a cup of tea/drink after our journey or help in with our luggage!
Things improved in the morning with the arrival of Cis who was very friendly and helpful. On the plus side the breakfasts were excellent although for 350 dollars a night you might expect a bit more flexibility on times. Between 8 & 9am is a bit restrictive and when we asked once for a late breakfast the answer was a polite "no". The room was good with plenty of space, lovely views and looking out over a well kept garden. The furnishings were ok although the carpet had seen better days. Location wise it was excellent being only a ten minute walk to the town centre (bit longer coming back due to the steep hills)!
Overall this place is overpriced for what it offers. The accomodation is of good standard but even for Queenstown 350 dollars a night is over the top. You can get the same or better in Queenstown for 100 dollars a night less, even if the view is not as impressive.
- Official Description (provided by the hotel):
- Balmoral Luxury Lodge is situated on Queenstown hill just 800 metres to the town centre. All rooms are spacious with luxury bed linen & have ensuite bathrooms, coffee & tea making facilities, toiletries, bathrobes & Flat Screen TV, Sky TV, Fridge. Every room has stunning panoramic lake & mountain views. Free unlimited wifi access. Laundry facilities & free off street parking, 5 minutes easy walk downtown 10 minutes walk back, For those with limited walking abilities , you will nneed a car or a taxi. Complimentary snacks in room on arrival.Four Star Plus. Gracious Kiwi Hospitality. We also offer a 2 Bedroom Unit off site for those on a budget, view over the Gorge Rd wetlands , NO lake view, 1 king bed and 1 set of bunks suitable for mum & Dad with 2 kids. 10 minute walk to town on the flat. Pick up key from Balmoral Lodge. Check out location and photos on Balmoral Lodge website. ... more less
- Reservation Options:
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