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“Thoughfully appointed, convenient position with friendly and helpful staff”
Review of Villa Del Lago

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Villa Del Lago
Ranked #2 of 58 Hotels in Queenstown
Certificate of Excellence
West Aussie
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Thoughfully appointed, convenient position with friendly and helpful staff”
Reviewed December 8, 2012

A friendly and helpful greeting at reception, and then we were shown to our warm, inviting one bedroom apartment, with an explanation of the amenities. I cannot think of anything that we would have liked that hadn’t already been thought of, and done so very tastefully.

We thoroughly enjoyed our time there (5 nights), it was homely, well appointed, the daily service exceptional, and we thought the rate was very reasonable too.

Our stay was during October, so the cooler weather meant that not being able to have a window open during the night was no issue . . . am not sure that it would have been as comfortable in warmer weather? but it was not a problem for us at all. We occasionally had the sliding door partially open, which was perfectly adequate during waking hours. The rare time other guests strolled in the vicinity, did not worry us at all, but could be an issue for those that desire the upmost in privacy. Also, if stairs are a problem, the lowest floor (closest to the lake) is not for you, but we loved being there and furthest away from the road.

Villa del Lago has some great reviews and comments on TripAdvisor, which is why we chose it . . . along with that we wanted to be central to the local golf courses but in a quieter part of Queenstown, but with a view. It worked perfectly for us, and will stay again when next in the area.

Stayed October 2012, traveled as a couple
Helpful?
Thank PaintedSkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
Auckland Region, New Zealand
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 26, 2012

Not all the rooms are the same. We stayed in a one bedroom apartment on the middle level and there are considerable issues to be aware of with these rooms. Firstly the good news, yes there are great views, reception is friendly and the units are reasonably well equipped except for the TVs which show a very poor SD version of SKY. The TVs should really be upgraded to SKY HD Digital to reflect the price paid for the units.

But the middle level apartments have awful long steep outside stairs to get to and from the car park and worse the entrance to all the apartments have a path right along the front so that everyone passing can look into your apartment. There is no privacy unlike the top or bottom level apartments. These middle level apartments are built into the hillside and there is no fresh ventilation at night. The only air is from the sliding doors which are naturally closed at night. There is a ventilation fan which you can leave running at night but it is noisy and not very effective. So do your research if you want to get a decent room.

Room Tip: Lake Front rooms and ones at the top offer more privacy and better views and no steep hike to the ca...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 8, 2012

We did lots of search for the right property to stay and we always do. Villa Del Lago was absolutely perfect. Its a 20 minutes walk along the Lake Wakatipu to the centre of Queenstown.
Our apartment was fully equipped and in excellent conditions. You wake up in the morning and can see the view from your bed already!
The staff helped us with our tours while we were still in Australia!
This was our first trip to New Zealand and will never forget it!
September is quiter and still has all the snow caps mountains while being warmer.

Room Tip: Contradictory to views, it is actually best to be in the lower part, meaning the bottom near the Lak...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Serge V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 27, 2012

We have just returned from a week at beautiful Queenstown, staying at Villa Del Lago. I can highly recommend this as upmarket family accomodation.
We travelled with grandparents, so the layout of the apartment was fabulous. They had a downstairs room with ensuite for privacy, the kids had a room at the top of the three-level villa. The villas have a beautiful outlook across the lake to the Remarkables.
The apartment is wonderfully warm, great showers, full kitchen and lots of space. The furniture and fittings are all high quality and tastefully arranged. Unreal gas fireplace and underfloor heating in the bathrooms.
Only drawback is stairs if you are not highly mobile and the parking can be a bit tricky, given the hillside location. A small thing would be an additional toilet upstairs, as our kids sounded like elephants thundering up and down the stairs.
Staff were great and apartments are serviced daily.
We found the apartments were a great distance to town - just follow the path along the lake. The flat walk comes out at the Botanic Gardens and takes about 20 minutes. The huge picture windows from the lounge and bedrooms offer brilliant uninterrupted views. Just five minutes from the airport by car and about the same or less drive into town.
The office has a free dvd collection to keep the kids amused at night and free wifi.
Really good quality accomodation

Room Tip: The three bedroom apartments offer stunning views. Did not get a chance to check views from the othe...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaP36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaDelLago_11, Manager at Villa Del Lago, responded to this review, October 29, 2012
Many thanks for your review, these are important to us! We are glad you had a great time and the weather was good to you during your stay. We enjoyed seeing the wee bright faces popping in for the DVD's, they are really popular with our guests. Look forward to seeing you back again one day!
Lynn & Keith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
224 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed October 20, 2012

Staying at Villa Del Lago is a must ! 30 minutes stroll into town, magnificent views, excellent staff, comfy bed, warm fire, fully equipped kitchen facilities and did I mention the views? Highly recommended!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJRACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 16, 2012

All the rooms overlook The Remarkables&Lake Wakatipu, and the room itself was special. We intended to just use the room as a base for QT adventure but we spent a lot of time relaxing on the balcony just because of the views . Modern, comfortable, and the service by the 2 young women in charge was first-class, even though they appeared to be on their own. Only issue is the steps, but to get those views, you have to stay on the steep slope of the lakeside. We will stay there again next time, for sure.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LostOzzies A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 24, 2012

Villa Del Lago was a serene retreat from the busyness of Queenstown central. We enjoyed action packed days in Queenstown but loved returning to our peaceful haven. Our hosts were warm and friendly and the apartment was delightful. Unsurpassed view to the lake. There were quite a few steps (about 100 to get to our apartment). Those less able-bodied may want to request an apartment with fewer steps.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oggies543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Del Lago

Property: Villa Del Lago
Address: 249 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Villa Del Lago 5*
Number of rooms: 16
Official Description (provided by the hotel):
This peaceful lakeside small luxury hotel comprises one bedroom Suites and two and three bedroom Villas. Unsurpassed views of the crystal clear lake and the sparkling mountains. Only 1.7km from the bustling town centre, the Villa del Lago offers a genuine lake front setting with its own pebbled beach and jetty - a rare combination of exceptional quality and convenience. ... more   less 
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Also Known As:
Villa Del Lago Hotel Queenstown

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