Very good hotel, superbly located for all the amenities and attractions that Queenstown has to offer. Very comfortable and clean rooms with great beds, good restaurant, bars and all the usual facilities that you would expect. However, the thing that changed this from a good stay to a GREAT stay was undoubtedly the staff. Couldn't fault them at all. Everyone that we came across was efficient, friendly and so helpful. It was great to see people who were obviously enjoying their jobs.
Two staff in particular went out of their way help us and we have nominated both of them for the "employee of the month" award.
Service this good reflects very favourably on the hotel management, so well done to all of you. I wouldn't hesitate to come back again and would certainly recommend this hotel.
- Official Description (provided by the hotel):
- Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace. ... more less
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- Also Known As:
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Gardens Queenstown
- Queenstown Novotel