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All reviews great location valet parking in town per day restaurants and shops buffet breakfast the ground floor new zealand view of the lake lakeside concierge accor internet nz
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Reviewed January 15, 2013

We stayed at the Queentown Novotel for 4 nights in December 2012 and had 2 interconnecting lakefront rooms on the top level. Great views over the lake and the best location if you don't have a car, as you can walk everywhere in town and have easy access to the botanic gardens in one direction and the lakeside path in the other. Rooms were comfortable and had doors opening onto a tiny balcony, also great. Faulty tv was repaired immediately and concierge was happy to store bags for 6 nights when we did a long walk. Highly recommended.

Date of stay: December 2012
Trip type: Traveled with family
2  Thank DeepNorth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

Dear Deep North,

Thank you for taking the time to post a positive review. As with all hotels, problems can occur and I am delighted that we were able to assist in rectifying the issue as soon as possible.

Kind regards,
Daniel Lai
Operations Manager

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Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

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Reviewed January 15, 2013 via mobile

Queenstown is not a cheap place to start with. Hotel right on the lake and we requested a room with lake view( the lake right in front but too many trees do the view in my opinion in partial!) overall an ok hotel right in the Center of town so very easy to go for a stroll znd ginx a restaurant. No free Internet but no news here !

Date of stay: January 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank paolok66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

Dear paolok66,

Thank you for your feedback – your comments have been noted and reviewed.

The hotel does offer a number of options for free internet, the hotel offers 30min or 8MB data (whichever exceeds its limits first) which is available on a daily basis on portable devices in our public areas. The hotel also has 2 MAC stations in which are also open for use for all of our guests. Should these options not be suitable the hotel also offers a number of paid options which can be purchased directly or through reception desk, please do not hesitate to enquire during your next stay.

Kind regards,
Daniel Lai
Operations Manager

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Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 24, 2013

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