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All reviews great location valet parking in town per day restaurants and shops buffet breakfast the ground floor new zealand view of the lake lakeside concierge accor internet nz
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Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

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Reviewed January 15, 2013 via mobile

Queenstown is not a cheap place to start with. Hotel right on the lake and we requested a room with lake view( the lake right in front but too many trees do the view in my opinion in partial!) overall an ok hotel right in the Center of town so very easy to go for a stroll znd ginx a restaurant. No free Internet but no news here !

Date of stay: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank paolok66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

Dear paolok66,

Thank you for your feedback – your comments have been noted and reviewed.

The hotel does offer a number of options for free internet, the hotel offers 30min or 8MB data (whichever exceeds its limits first) which is available on a daily basis on portable devices in our public areas. The hotel also has 2 MAC stations in which are also open for use for all of our guests. Should these options not be suitable the hotel also offers a number of paid options which can be purchased directly or through reception desk, please do not hesitate to enquire during your next stay.

Kind regards,
Daniel Lai
Operations Manager

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Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
novotellakeside, Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 15, 2013

Date of stay: January 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 24, 2013

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Reviewed January 14, 2013

Only had one night in this hotel, but it was the best I have ever stayed at. The consierge could not have done any more for us.

We got the buffet breakfast which I had initially thought was a little bit expensive but was so completely worth it. This was amazing and I couldnt believe the amount of food there was.

The view from our room was spectacular and I LOVED this place

Would definitely go back again there tomorrow

Room tip: Ask for a room facing the lake
Date of stay: January 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rebecca W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this reviewResponded January 24, 2013

Dear Rebecca W

Thanks for your positive review - it was great to hear that our Hotel was the best place you have satyed to date. We certainly aim to be able to give all of our guests a positive experience and look forward to welcoming you back.

A lot of effort has been put into the breakfast at the Hotel and we are getting very positive feedback - the fresh fruit juicing machine, the make your own waffles and Asian sections along with the baked salmon are all enhancements that our guests seem to be enjoying. We are just waiting on the first harvest of our own honey which should further enhance the offering.

We hope that you will come back soon

Regards

Jim Moore
General Manager

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