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“Inspired”

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Eichardt's Private Hotel
Ranked #20 of 58 Hotels in Queenstown
Certificate of Excellence
Christchurch, New Zealand
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Inspired”
Reviewed June 12, 2013

It's so good to take your girlfriend out for a bite to eat and really be blown away, at Eichardts you can really relax, eat some proper tasty food and drink some really exciting wine's under the care of brilliant waiting staff who give you the right amount of attention and care. This Chef has the ability and confidence to create really good food, seems like his focus is on using seasonal, local, sustainable produce with the focus on bringing out the natural flavour of whatever he's working with. Umami is present here!

So refreshing in Queenstown to see these guys at Eichardts doing it properly. Tapas is the best way to enjoy good company, great food and wine with perfectly executed service.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank lewis85mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, June 17, 2013
What a lovely review, thank you so much for your thoughts.
I appreciate the comments on the staff its a big plus that we have a really dedicated team who love what they do.
The kitchen team are so excited about all the great local produce out there and love using it in clever ways. The presentation is unique and tempting and we all agree tastes great!
Thanks again Lewis, hope to see you and yours again next time in Queenstown.

Cheers,
James
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266 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Atlanta, Georgia
Level 6 Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed May 24, 2013

I stayed here for a couple of nights when on my way to Milford Sound, having flown in from Australia. Beautiful views, friendly staff, good food, amazingly well-appointed and spacious rooms. If you have the $$$ to shell out, this is where you should put your money. I wouldn't pay too much attention to other whiners here. This property is a gem and has the best location of any in town.

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank JToddWheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 28, 2013
Thanks for your feedback, glad you enjoyed your time with us and in Aotearoa New Zealand.

We will keep on working hard to ensure we are delivering the very best, we're proud of what we do.
It was a fantastic summer so you certainly got the very best of New Zealand's weather; even now in the early days of winter with snow all over the mountains it is wonderful to be on the lakefront and looking out across the pristine water. The fireplace in the bar is roaring and we're looking forward to a great winter season.

Regards,
James Cavanagh
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Melbourne, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 22, 2013

This is classic New Zealand. Great service, scenery and hotel. The lake views, food and service as you'd hope for given the cost of it all. Walking distance to everywhere, excellent. We will certainly visit again.

Room Tip: Try and visit outside busy times.
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  • Stayed January 2013, traveled as a couple
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Helpful?
1 Thank feltrint9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 28, 2013
Lovely to hear your thoughts on the hotel and service. We are proud to represent New Zealand at the top end of product delivery and experience. The location for travellers is second to none and we work hard to make sure the hotel itself and our staff represent the very best also.

As you say, the 'off peak' times are such a great time to visit, the Autumn leaves and colors are spectacular, and you are avoid the crowds of January and August. Its easy to get a table in restaurants, and get on activities outside those peak times - and there's always a few bargains around town as well!

See you again soon.
James Cavanagh
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Auckland, New Zealand
Level 1 Contributor
3 reviews
Reviewed May 12, 2013

Perfect location right on the waterfront in central Queenstown with best views of Lake Wakatipu and the dramatic mountains from the room - which made it feel even more cosy. The interior is incredibly tasteful and elegant yet makes you feel very much at home. We only stayed for one night and would have loved to spend some time at the lounge or the bar, but our room was just too comfortable. The staff are very friendly and welcoming and really pay attention to detail in the rooms. Both the Tapas for dinner and the Eggs Benedict for breakfast are highly recommended!

  • Stayed April 2013, traveled with friends
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Helpful?
Thank GoodB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 13, 2013
Lovely feedback thank you, glad you enjoyed your stay with us.
As well as dining in the bar we also offer exclusive private dining options in our Parlor overlooking the lake, try that next time for something special! Then you can relax after dinner next to the fire and help yourself to the complimentary Whiskey bar (Glenlivet and Makers Mark this month, with a VSOP brandy).
See you again when you're back for a ski trip!

Regards,
James
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Omicron III
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 8, 2013

OK... So how do you review a hotel whose prices are in the same league as the Hotel de Crillon or the better suites at the Waldorf Astoria ? You would expect the same levels of appointment and service in addition to iconic location. On this comparison Eichardt's does not measure up. We stayed in a 2 br apt rather than in the main hotel section, so perhaps we missed out on the best it can offer.... One positive is the bar. Hidden behind a modest door onto the waterfront is a snug room and a warm fire with a great drinks list and cordial staff. This has always been a must for me on every Queenstown visit and always made me want to stay at the hotel. But this is not what you are paying for as a guest. Our apt was spacious with a great view and location. So are several others in Queenstown, some at much lower prices. The furnishings were quite chic, and the occasional ingrained grime stain did seem to clash. The kitchen nook was too small to be functional, but perhaps there is no expectation that guests will want to make anything more than a cup of tea in a 2 br apartment. All of this might sound like nitpicking but you have a right to expect the world at these prices. By the way, don't book thru the hotel's reservation system, as they are unaware of the discount prices available through the various online booking services.

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank Aardvark487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 13, 2013
Thanks for your feedback on your recent stay.
Sorry to hear that your experience came across as less than perfect - that's what we are striving for. You're correct, the hotel and apartments are two quite different products, however thats more about style and layout than quality of fittings etc. And you cant beat the location - step out of your apartment and right onto the beach!
The kitchen space in the apartments is more about convenience, as you say to make a cup of tea or make breakfast in the morning (perfect for families traveling together). We do have another fully self contained accommodation option - a 3 bedroom, 3 level villa property - The Residence, located just a few minutes walk from the lakefront, its a better fit if you want a fully fitted out kitchen. We can do private chef catering in the Residence as well for a true luxury experience.
With regards to discount rate offers online, there are a number of seasonal specials out there and we are quite happy to honor those directly just give us a call and we can book on the spot.

On the plus side I am glad you enjoyed your dining experience, it seems like you're a regular in the bar! Feel free to drop me an email next time you visit I will be happy to catch up with you.

Regards,
James Cavanagh
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Auckland Region, New Zealand
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2013

This was a much anticipated stay, and Eichardts exceeded our high expectations. Stunning central, lakefront location, and a warm, friendly welcome when you arrive. The room was a delight - a warm fireplace, cosy sofas. Normally spending the evening in your hotel room is what you do when you've got nowhere else to go - but we didn't want to be anywhere else, it was so cosy and relaxing. Great comfy beds, excellent shower, and in the morning that view over the lake was unforgettable. We did the Shotover Jet in the morning and Maria on front desk organised the whole thing and just had it charged to our room. Thanks again Eichardts!

  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
Thank Carlene001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 2, 2013
Thanks Carlene lovely to hear from you - thank you for your comments.
The staff love to hear they are making a difference to peoples experiences, it is a strong focus of the team. We love booking activities around the region and hearing about the great times people are having in the region, you hit a good one with the Shotover jet, particularly after a rainy week when the rivers are running!

I'm glad you mentioned the kitchen too, the chefs work so hard to get things perfect, and baking our own breads is one of the innovations that has gained a lot of notice and makes a huge difference to the quality of a meal. We also cure our own bacon, pancetta and salmon, and forage a lot of ingredients locally around the lakes and hills - the ultimate in reducing carbon miles!

Catch you next time in Queenstown.
Cheers,
James Cavanagh
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Tempe, Arizona
Level 6 Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 30, 2013

Staff was outstanding! Very attentive to all our needs. The suites are fabulously appointed with a lovely sitting room and fireplace, nice large and comfy beds and very large bathroom with a fabulous soaking tub! A nice large platter of fruit was waiting for us and non-alcoholic beverages in the minibar are free!

The parlor is a beautiful space with lovely views and complimentary alcohol! Always a nice touch for vacationers! There is a fun and vibrant bar downstairs that serves tapas at night too. The rooms have incredible views of the lake and mountains. You can walk to all the main sites from here too in 10 minutes or less. There are lots of great restaurants and shopping all around and even a movie theater.

The only downside here is the old carpet on the stairs to the rooms. It needs replacing, but if you use the elevator you won't even know!

Room Tip: Get a suite! They all have great views!
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank trvltess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, May 2, 2013
A long range Thank You all the way to Arizona.
Thanks for your thoughts and comments Tess, I think you covered just about every area of the property and the team!
You'll be pleased to hear the carpets are being replaced, its a long term project trying to fit into quiet times in the hotel, but rest assured its on the way and we haven't missed that point.

As you mention the location is perfect to explore all of Queenstown's hidden gems and popular spots, and then you're back in your suite in no time warming in front of the fire. The Parlour is very popular in the colder weather too with the fire crackling and decanters of single malt scotch, brandy and bourbon becoming from the corner.

Hope to see you again next year Tess.

Best wishes,
James Cavanagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eichardt's Private Hotel

Property: Eichardt's Private Hotel
Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#20 Family Hotel in Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
Official Description (provided by the hotel):
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 
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Also Known As:
Eichardts Private Queenstown

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