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“Simply the best” 5 of 5 bubbles
Review of Eichardt's Private Hotel

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Eichardt's Private Hotel
Ranked #21 of 57 Hotels in Queenstown
Certificate of Excellence
Wellington, New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Simply the best”
5 of 5 bubbles Reviewed October 30, 2011

Exceptional service, large suites, amazing views - simply the best we have ever stayed at. The hardest part of our stay was having to leave. We loved it!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 31, 2011
Dear Jamie B

Thank you for providing us feedback regarding your stay at Eichardt’s Private Hotel in Queenstown. I was pleased to read you enjoyed your Eichardt’s experience – we pride ourselves on industry leading service, and our team here are the best! (although I may be slightly biased) I appreciate your kind words, and we look forward to seeing you again in the future.

Kind Regards
Chris McIntosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

253 reviews from our community

Traveler rating
    223
    15
    7
    4
    4
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
5 of 5 bubbles Reviewed October 28, 2011

We had a lovely stay for 4 nights at eicarts and the building is beautiful. The staff are very friendly and we appreciate the extra efforts Chris and Yasmin went to for our stay. My husband enjoyed his 70th birthday on our second night of the stay and we receieved a bottle of wine and a hand written card - such a lovely touch.
The hotel is an amazing stay and we reccomend to all. We love Eicarts!
Thank you to the staff

Room Tip: Lake view suites are absolutely gorgeous - best view in the world!
See more room tips
  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luxsyd11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 31, 2011
Dear luxsyd11

Thank you for your kind review regarding your stay at Eichardt’s Private Hotel. I have to agree with you – our views are incredible! Standing at the top of the stairs in the glass atrium area – takes my breath away every time – for a particularly romantic start to your stay I would recommend a hand drawn aromatic bath or a bottle of French bubbles on the balcony of the Parlour. It was an absolute pleasure to have you stay with us in Queenstown and we look forward to seeing you again in the future.

Kind Regards
Chris McIntosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
5 of 5 bubbles Reviewed October 21, 2011

The best place to stay, in the best location.
Everything here is perfect... From the smiling, helpful greeting to the fireplace, the most comfortable bed, the great view and the relaxing atmosphere.
Do yourself a favor and stay here next time you're in town!

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Felicity-gc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 23, 2011
Dear Felicity-gc

Thank you for the lovely review regarding your stay at Eichardt’s Private Hotel. My staff and I were pleased to see you thoroughly enjoyed your Eichardt’s experience and we look forward to seeing you again in the future. Perhaps on your next trip join us in Autumn for the wonderful colours in the Wakatipu basin. The views from the hotel over Queenstown Bay and the surrounding mountain ranges are constantly changing with the vast array of colours each season has to offer in Queenstown. Thank you once again and all the best for the festive season fast approaching!

Kind Regards
Chris McIntosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
1 review
5 of 5 bubbles Reviewed October 5, 2011

We recently stayed at Eichardt's with our family and elderly mother. The hotel was gorgeous and well appointed. The hotel is in the heart of Queenstown and everything is within easy walking distance. We were most impressed with the very friendly and obliging staff. Lynsey was so helpful with anything that we needed and Chris was absolutely lovely. They went out of their way to ensure we had a pleasant stay, even running some errands for us and making sure that even the small things were perfect. We would have no hesitation in recommending this hotel and will be returning next year.

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ariadne410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 6, 2011
Dear Ariadne410

Thank you for posting a review on Tripadvisor regarding your stay with us at Eichardt’s Private Hotel. It was certainly a treat to host fellow Cantabrians at the hotel. I appreciate the kind comments about the staff - I am very proud of their efforts. I would encourage you to join our mailing list – which is possible through our website and we look forward to seeing you again at Eichardt’s

Kind Regards
Chris McIntosh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 5, 2011

If money were no object, I would live at Eichardt's Private Hotel. Even a city girl like myself delighted in the spectacular Alpen views from each window. The spirited, professional, aim-to-please staff took each large or small request as a mission, promptly following through with enthusiasm. Roaring fires, scrumptious food, cloudlike beds,comfy lounges made one feel like a guest in a grand private home.

Room Tip: We stayed with friends in the main lodge. I cannot comment on the rooms in the annex.
See more room tips
  • Stayed September 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Holly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 6, 2011
Dear Holly K

Thank you for providing feedback regarding your stay with us at Eichardt’s Private Hotel. I was very pleased you enjoyed our exceptional service – the staff are dedicated, professional and genuine – and that is a rare thing in hospitality these days. As you noticed – it is the small things that make the difference and every member of our team goes above and beyond in any possible circumstance to make sure our guests have the very best stay in Queenstown. Thank you once again and we look forward to seeing you at Eichardt’s next time you are in New Zealand.

Kind Regards
Chris McIntosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
1 review
5 of 5 bubbles Reviewed October 3, 2011

From arrival to departure, the Eichardt's Private Hotel experience was absolutely first class. The location, view, and property were superb, but it was the attentive, friendly, and professional staff that set Eichardt's apart. Their goal was always to find a way to say yes to requests, whether booking tours and restaurants in the area or catering Queenstown's famous FergBurgers while watching the Rugby World Cup in the comfortable and spacious upstairs sitting room. I cannot recommend this hotel more strongly.

Room Tip: Rooms (really suites) 1-3 in the main building have the best views and also easy access to the upsta...
See more room tips
  • Stayed September 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 3, 2011
Dear Robert K

On behalf of the team at Eichardt’s Private Hotel, thank you for your lovely review and it was a
pleasure having you with us at the hotel. The team are dedicated to providing the very best service and we are fortunate to be in an absolutely stunning building in the very best location possible! Great room tip - the lakeview suites certainly have a brilliant aspect and you can't beat the views! We look forward to seeing you next time you are in Queenstown and until then, all the very best

Kind Regards
Chris McIntosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed September 29, 2011

This is the place to stay when visiting Queenstown.... Couldn't fault a thing, from our first impression of the hotel as we drove up to the well thought out decor in our room, simply exquisite... Not to mention the incredible views....

We were greeted by fabulous and attentive staff, who maintained a professional and friendly service level throughout our stay. The drink on arrival and welcoming by the General Manager was a nice touch.

The hotel is centrally located in the best spot, handy to all the restaurants, however you really should check out what the hotel is serving up in the bar, yummy tapas and great selection of drinks..... made leaving hard to do.......

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review, October 3, 2011
Dear Alison A
Thank you for your review on Tripadvisor, the staff and I appreciate your feedback and I was pleased to read you enjoyed your Eichardt's experience. We are officially launching our new Courtyard area in the first week of November leading up to our 10th birthday celebrations during the first week of December – very exciting for everyone involved at Eichardt’s. Perhaps you would also be interested in spending New Year’s Eve in Queenstown – we will be hosting a cocktail function in the parlour to celebrate in style – I would encourage you to book early as I am sure it will be a fantastic night. I do hope you are able to join us for the celebrations! We all look forward to seeing you again at Eichardt’s

Kind Regards
Chris McIntosh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eichardt's Private Hotel

Property: Eichardt's Private Hotel
Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Queenstown
#20 Family Hotel in Queenstown
#20 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
Official Description (provided by the hotel):
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 
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Also Known As:
Eichardts Private Queenstown

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