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“One of My Favorite Hotel Experiences Ever”

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The Dairy Private Hotel
Ranked #3 of 58 Hotels in Queenstown
Certificate of Excellence
San Francisco, California
1 review
“One of My Favorite Hotel Experiences Ever”
Reviewed April 2, 2012

The Dairy gets every detail right. Bedding, decor, bathing products, the common rooms are lux, contemporary cool, and very comfortable. Matt and Paul, the owners, are truly amazing. Gracious, thoughtful, funny, and unbelievably dedicated to providing outstanding service. Staying here feels like staying with friends - friends with a gorgeous home who know how to host.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BradyW_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
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English first
London, UK
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 25, 2012

Ultra High-class Treatment is guaranteed if you stay at the Dairy. Matt and Paul have cloned themselves so they run an amazing operation between them with delicious breakfasts and afternoon teas, elegant but luxurious rooms, and perfectly tailored tour and restaurant recommendations.

I thought Queenstown itself was far too commercialised - Wanaka is much preferable. But the Dairy is the perfect place to stay if you must go there.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank Ap T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
124 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 25, 2012

We really enjoyed our 3-day stay at the Dairy. Paul and Matt are just the most gracious hosts-- a warm welcome, help with directions, activities and restaurants, gracious afternoon tea, great breakfasts, and a special treat of a big bowl of warm popcorn while we were watching TV in the library.

The room was a nice size, not a great view as you are in a residential neighborhood but when standing at the window, we could see the mountains. The appointments were lux, i.e. bedding, towels, etc. Wifi was free and worked well and they also had a PC available for guest use. It is located only a few blocks from the main shopping/dining area so you can walk to everything.

One downside, it is on the street to the gondola so you do tend to have people walking past the building pretty much all of the time but it wasn't too disturbing. In fact, it would probably have been louder at one of the hotels nearer the lake.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank egliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 24, 2012

The Old Dairy is a fantastic place to stay. It is just a short walk from the centre of Queenstown - but far enough that there is very little evening noise. The hotel is very clean and very stylish. The breakfast is magnificent...amongst the best I have had at a hotel. However, the Old Dairy's greatest asset is the hotel owners. They are friendly, helpful and informative. We felt that they constantly went beyond what we expected from hotel staff. The Old Dairy is expensive, but there is no doubt that it is great value for your money.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank EveryOtherYear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coleraine, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 23, 2012

This was our last stop on our month long trip to New Zealand and from the moment we arrived Matt and Paul made us feel at home ! Matts dry sense of humour kept us happy as did the wonderful breakfasts and fabulous afternoon teas!! Both the boys have terrific local knowledge and booked three excellent restaurants for us,managing to get us window seats each night.The Dairy is very comfortable and the open fire in the outside area is a lovely touch.Our whole experience of the dairy was excellent and we really didn't want to leave!! We will be back!!

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank Bubblesandjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2012

After reading many of the reviews on Trip Advisor, we had very high expectations of this property judging by other guests' positive comments. After staying 2 nights at The Dairy, we came away more than impressed and agree with the census of others guests - that this property experience is Exceptional!

Paul and Matt are great hosts and have a great knowledge of the area. You can tell they are both passionate about what they do and truly believe this helps them to provide the best customer service at a hotel we have ever experienced.

This property is a definate must for those wishing to experience quality accomodation and service!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Danelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 19, 2012

My partner and I stayed here at the Dairy Private Luxury Hotel for 2 nights and wish we had booked for longer. From the first minute, I arrived, both Paul and Matt were extremely warm and helpful. Our room, as promised, felt intimate, cozy and inviting and had a beautiful view of the Remarkables. What makes this place stand out over any other place we visited was the exceptional service and just the complete charm and friendliness of our hosts. Breakfast is a treat in the mornings and Matt can whip up something of high restaurant quality in mere minutes (how he does it, I have no idea - magic or talent, I guess). And even though there may be other guests staying, they have a way of making you feel very special and not overlooked. We also were able to store our luggage even after checking out for five days while hiking the Milford Trek. They offer recommendations on everything - dinner, what to do during the day, where to get quick bites to eat, types of wine, etc. I've seen some gripes about the prices, but when you realize all you get for what you pay, it's absolutely worth it.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cacetait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dairy Private Hotel

Property: The Dairy Private Hotel
Address: 10 Isle Street, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Romantic Hotel in Queenstown
#2 Family Hotel in Queenstown
#3 Luxury Hotel in Queenstown
#13 Business Hotel in Queenstown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Dairy Private Hotel 4*
Number of rooms: 13
Official Description (provided by the hotel):
The Dairy Private Hotel, Queenstown is your perfect escape. Our boutique hotel is in the centre of Queenstown and yet private and quiet. The property is renowned for its excellent service from the minute that you walk through the door. We are able to assist with everything during your stay. We are happy to arrange forward travel, look after your luggage as you venture to Milford Sound or walk The Routeburn. Let us assist you with dinner reservations and some of the many activities that Queenstown has to offer. ... more   less 
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Also Known As:
Dairy Private Luxury Hotel
Dairy Private Luxury Queenstown

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