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“Good Price, Good room but let down by Reception and food.”
3 of 5 bubbles Review of Pinewood Lodge

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Pinewood Lodge
Auckland
2 reviews
“Good Price, Good room but let down by Reception and food.”
3 of 5 bubbles Reviewed July 15, 2013

My partner and friends were looking forward to the trip and the experience at Pinewood. Was let down by the young guy at reception. Very unhelpful and unpleasant. Everything was just too much trouble for him and that vibe carried over to the rest of the experience. (The girl on reception was good and hope the owners actually read this).
The room was ok but we had to boil all the cooking utensils as everything looked like it had not been cleaned properly...
Price for Queenstown is great and it is a great location.
Apparently have to book 4 days prior to arrival if you want the hangi, which is a shame. They bought a Pepperoni pizza. Don't know what planet the cook is from but whole peppercorns do not make a pizza.
Overall good for the price but need to be aware you get what you pay for. I would say it was good for groups and backpackers but not a place for a romantic getaway.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZR_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wigan, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

We stayed here twice. It's in a great location with tidy rooms and large bathrooms and kitchen. we were in the N block, it seemed good but because of the sheer size it became the drinking spot for everyone so each night the kitchen was trashed and the noise was unreal until 3 each morning. Give the cleaning staff credit they did clean it each day but didn't last long.
The second time we stayed we were in P block which was great it had only 3 double rooms and no one else could get in to raid the fridge. it was quiet and tidy. Much better spot to stay but the facilities are a bit more dated.

Room Tip: P block if you want a good night sleep
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
2 reviews
5 of 5 bubbles Reviewed June 29, 2013

fantastic place, friendly and helpful staff. Everything you need with a friendly atmosphere. Walking distance to town centre. Heaters provided in rooms which is a necessity. It even has a hot tub! Would definitely recommend it to anyone staying in Queenstown on a budget.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tupperation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 28, 2013

Great location with friendly helpful staff. Was a little chilly but provided with heaters to warm up. Great if you want a few days skiing. The town is amazing and always recommend a few beverages at the bars.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

My boyfriend and I stayed at Pinewood Lodge in Queenstown and were really happy with our stay. Its a good location, about 5-7mins walk from town so you are out of the hustle and bustle but within easy walking distance. We choose a private room which was great it was almost like a little apartment with three bedrooms, a bathroom and a living area with a kitchen which was great for saving some money and eating or drinking before going out. We met a really nice couple who were staying in another room. It was really good value for Queenstown too which is mainly super expensive!
There is a communal area we say in once or twice and played cards and they serve pizzas in there. Apparently there is also a hot tub you can use for a fee but we didn't jump in there.
Overall I would definitely choose to stay there again!

Room Tip: I'd recommend a double private room for a couple but am sure the dorms are fine too for single t...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katmabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clyde, New Zealand
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 3, 2013

I stayed one night here and unfortunately didn't have time to use all the great facilities. Bathrooms were clean, beds were comfortable and the area was quiet. This was all that was really important to me and so 10/10

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

Having no idea of the geography of Queenstown and booked everything online, we had no idea how perfect the Pinewood Lodge would be. Nestled at the base of the Remarkables, just a few minutes walk from town but away from the noise and backpacker business, with decent rooms, wonderfully friendly and helpful staff and decent facilities and best of all really reasonably priced.

I would recommend Pinewood Lodge to anyone and will hopefully be staying there again on my return visit in a month or so.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pinewood Lodge

Property: Pinewood Lodge
Address: 48 Hamilton Road, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #75 of 90 Specialty Lodging in Queenstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pinewood Lodge 2*
Number of rooms: 200
Official Description (provided by the hotel):
The Best Value Accommodation for Backpackers, Modest Travellers and Groups Who Want to Experience the World-Famous Queenstown Region!We pride ourselves in being able to offer an excellent variety of accommodation- everything from dorm beds, inexpensive double and twin rooms, deluxe en-suite rooms with private bathroom amenities and self-contained family cabins. We have 27 units spread over three peaceful acres. Even better, all of our units feature their own lounge, fully-equipped kitchens and toilet/shower facilities. ... more   less 
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Also Known As:
Pinewood Hotel Queenstown

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