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Crowne Plaza Queenstown
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Reviews (1,578)
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All reviewsgreat locationa lake view roomtss earnslawin townper dayexcellent hotelbreakfast buffethotel is locatedrestaurants and shopstwo double bedsnew zealandfree wifisteamerslake wakatipustayed here for nightsmilford soundgreat room
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Reviewed March 17, 2013

Magnificent view from our room of Lake Wakatipu, the coal smoke belching steamship TSS Earnshaw, the Remarkables and the waterfront area. Our room was excellent in a every respect. The staff and concierge were all pleasant and went out of their way to make our stay in Queenstown as nice as possible. When our in room safe failed to open they were immediately responsive.The hotel is within very easy walking distance of the center of the city with great access to shopping and nearby restaurants. Our breakfasts at the hotel were very good. A great place to stay in this very beautiful part of New Zealand and the world. It so reminded us of the years we lived in Summit and Eagle County, Colorado as well as Lake Tahoe.

  • Stayed: February 2013, traveled as a couple
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Thank gapcmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this reviewResponded March 20, 2013

Thank you for sharing your feedback with the Trip Advisor community. The team and I are thrilled to hear you had a successful stay and I enjoyed sharing your review with everyone. I am pleased that the team were responsive and any issues were dealt with promptly. We hope you had a great stay and we would love to welcome you back again on your next trip to Queenstown.

Best regards,

Reinier Eulink
General Manager
Crowne Plaza Queenstown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

Nice hotel with good range for breakfast. Right next to the waterfront with beautiful views of the remarkables.
Walking distance to shops and restaurants. Not to far from the airport either about 10 mins drive to the airport.

Stayed: October 2012, traveled as a couple
Thank Thalaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

How often can a person say that they do not even have to leave the hotel to soak in the scene?
That, of course, is a bit exaggerated but if you have a balcony, you are likely to be there a great deal. The view was magnificent. If you are there at sunset, you will see the most amazing shadows and colors. This may not be a 5 star traditional hotel with amazing furnishings and amenities but the view puts this hotel over the top.
The service was lovely and the location was excellent. It is a short walk into the heart of town or you can go the other path down the lake and see beautiful parks and scenery.
Just loved every minute here.

  • Stayed: February 2013, traveled as a couple
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Thank shapgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this reviewResponded March 20, 2013

Thank you for taking the time to post your positive review. I am thrilled that you had a comfortable and successful stay and enjoyed the amazing views from our guest room balcony. I will share your comments with the team who I am sure will appreciate your kind words.

We would love to welcome you back next time you are in Queenstown.

Best regards,

Reinier Eulink
General Manager
Crowne Plaza Queenstown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

I stayed in the crown plaza having travelled from the north island to the south and this was my finishing point.
Staff very friendly lovely room and magnificent view.
Close to main part of town just a small stroll.
Highly recommended

Stayed: April 2012, traveled solo
1  Thank Derek F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

As a hotelier I can tell you that the staff attitude makes or breaks the experience. We had 5 str attention to our staya nd check in and check out were flawless.
Special mention goes out to the Front Desk Manager, Anshu. She clearly sets the standard for the rest of her staff. Anshu was a perfect concierge too making excellent dinner reservations for us and making sure everything was perfect.
I should also mention that the location of this hotel is perfectif you want to walk the town.

  • Stayed: March 2013, traveled with family
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Thank jbmacq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, General Manager at Crowne Plaza Queenstown, responded to this reviewResponded March 12, 2013

Thank you for choosing to stay with us and leaving your great feedback for the Trip Advisor community. I am thrilled that you had such a successful stay and were able to experience Queenstown from our central location. I enjoyed sharing your feedback with the team who were delighted to hear your positive comments after all the hard work they put in. We have a strong customer focused culture at Crowne Plaza Queenstown and it’s great to see it all come together during your stay.

I look forward to welcoming you back on your next trip to Queenstown.

Best regards,

Reinier Eulink
General Manager
Crowne Plaza Queenstown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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