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“A Modern, Hip, Warm, Friendly Lodge”

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Hotel St Moritz Queenstown - MGallery Collection
Ranked #17 of 59 Hotels in Queenstown
Certificate of Excellence
Reviewed November 24, 2008

Wife and I stayed here for a week while in Queenstown, payed the "guaranteed lowest internet rate."

Positives:

-Decor: very modern, and hip, but comfortable and cozy-lobby fireplace, fur chairs, soft lighting and colors.

-Restauant: great food, resonably priced, excellent view of the lake and mountains. excellent breakfast. Great bar, with funny bartender who loves to improvize and try new drinks...

-Rooms: warm, extremely comfortable beds, nice TV's, recycling containers w/ trash, modern baths.

-Amenities: cool gym; coin laundry very convenient; lobby full of old National Geographic mags (unique touch)

-BEST OF ALL: awesome staff: so, so helpful in making reservations for activities, helping pick things to do (and avoid). Really, some of the best Ive ever met while traveling.

Negatives:

-None, really.

Watch for: hotel is on a hill, its a steep walk back to the hotel from downtown, but you get used to it after 1-2 days. Some people may have a hard time, though.

  • Stayed: November 2008, traveled as a couple
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2  Thank P-Fogg-1873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,894 - 1,900 of 2,046 reviews

Reviewed November 11, 2008

Mixed thoughts on this one.
Make sure you read other reviews for this hotel, as our experience was average at best due to the room location.

The good.
Location is good.
Short walk (5 minutes) to town. Keep in mind there is a steep hill.
Spacious and clean, with a bath.
Friendly reception staff.

The Bad.
Noise.
Our room and i gather the entire hotel, did not have double glazed windows and thus let though traffic noise.
The noise on our second night really put a massive negative spin to our stay.
We were located just above the ramp down to the car park.
The hotel is located on a hill and you could hear from time to time small trucks / diesel vehicles struggling up the hill.
During the day we weren't there, however when dozing off to sleep i was unlucky enough to hear a truck and then someone up stairs flushing the toilet every 5 minutes.

There is a large TV let down by poor signal. Looked rubbish and there were few channels.

Heat controls seem to be for decoration.

I would have liked to have been positive and perhaps the front lake rooms don't have this problem.

I normally fall asleep in seconds, however the second night noise from upstairs and traffic made a good experience impossible and my thoughts were that of sleeping in the car. However it would have been just as bad.

I mentioned the experience to reception and booked out in the early morning. Reception didn't seem surprised?

  • Stayed: November 2008
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1  Thank mav777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2008

Wow!! what a fabulous hotel, the room was stunning with a great view. This is like staying in an upmarket ski lodge, the staff were very friendly and helpful. Highly recommended

  • Stayed: October 2008, traveled with family
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1  Thank ag10051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2008

We stayed in a one bedroom lakefront room.

The room is perfect.

We love the spacious living area, the seperate bedroom and the large bathroom.

The hotel has had a soft refurbishment since we were last here and the decor is very fresh and modern.

The linen and towels are good quality and the room was always well cleaned.

We had buffet breakfast in the restaurant and the food is very good, even for buffet breakfast! We did not have time to have dinner this stay but in the past have had some wonderful meals at this restaurant.

The staff were a credit to the hotel and were helpful, friendly and polite at all times.

We had a wonderful stay.

  • Stayed: September 2008, traveled as a couple
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1  Thank RDBTLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2008

Spent five nights at the St Moritz Queenstown over winter/spring for skiing.
We were initially sceptical about staying here due to bad reviews on this site, but found the St Moritz to be nothing but first class in all areas during our stay.
Everything - from the well appointed rooms to the consistently good food to the customer service focus of all the staff - made this one of the best hotel experiences we had whilst in New Zealand.
Had an apartment style room, incredibly spacious, clean, modern and well decorated. Good views over roof tops to the lake beyond.
Beautiful restauarant bar and reception area, very welcoming.
All the little touches and attention to detail, such as ski reports, papers from around the world, etc, set the St Mouritz apart.
Location was great, at the nicer end of Queenstown, walking distance from the centre of town.
All in all, fantastic time, would not hesitate in recommending and would love to go back!

  • Stayed: September 2008, traveled as a couple
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2  Thank likeasharkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2008

stayed there for 6 nights and it was a great hotel. Location was great. I was told it was up a steap hill which it is but its not too bad only when it has snowed and is icy!
I much prefer this end of Queenstown. The hotel is only about 3 min walk to town. stayed in a one bedroom which was huge and had everything we needed... the only think is the combined washer and dryer which didnt work but they have a shared laundry...
used the restaurant and the pizza is great! Would definitely stay again!

  • Stayed: August 2008, traveled with friends
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1  Thank Kelfloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2008

About a month ago my husband and two teenage daughters returned from one of the best family holidays we have been on. We have travelled to many places in the world and Queenstown is one of the most divine.
Shortly before we left on our New Zealand Trip we took a look at this website and were very worried about the reviews of the St Moritz, and at one point we considered changing to a different hotel however I think if we had it would have been a great disappointment.
There was no area where the St Moritz failed us and we have stayed in many first class, world renowned hotels around the world. The service was impeccable and staff were extremely friendly adn helpful. The food was to die for, the rooms were spacious and luxurious, the view was one fo a kind and the facilities which included a brand new state of the art gym were throughly enjoyed by all members of the family. The only down point was the hot tubs were not installed before we left!!
We will definitley be returning to the St Moritz next year!!!

  • Stayed: July 2008, traveled with family
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3  Thank emmaleee99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9197, New Zealand (Formerly St Moritz Queenstown)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Queenstown
#6 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#15 Luxury Hotel in Queenstown
Price Range: $154 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 134
Official Description (provided by the hotel):
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel

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