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“Excellent place to stay in Queenstown”

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Hotel St Moritz Queenstown - MGallery Collection
Ranked #15 of 57 Hotels in Queenstown
Certificate of Excellence
Auckland Central, New Zealand
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent place to stay in Queenstown”
Reviewed December 17, 2012

Ask for a room with a view of the lake on a higher level with a balcony.

The dining area has wonderful views of the lake and mountains. Excellent full breakfast.

We thought the evening dining menu could be improved. We dined in for convenience one night, but we both decided to dine elsewhere after that. It is a shame because the location is amazing.

There is a short walk to the main Queenstown shopping area with a short walk back up the hill when returning to the hotel.

We will always stay at this hotel when we go to Queenstown, but hope that they improve the evening meals. i.e. We would enjoy a larger meal with more selection of meat,fish and vegetables not small and elaborate.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ros W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, January 2, 2013
Good afternoon
I sincerely appreciate your continued choice to stay at Hotel St Moritz – we are truly fortunate to enjoy such incredible lake views from the restaurant, and in over half of our rooms. Our menu has recently changed in Lombardi and your valued comments on portion size and selection have been well considered. Thank you for taking the time to post such a positive review.
Lynne
Lynne McVicar, General Manager – Hotel St Moritz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,791 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (511)
Date | Rating
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English first
Auckland, New Zealand
Level Contributor
3 reviews
Reviewed December 16, 2012

Has been a few years since our last stay but we had such a great stay last time it was the ideal choice for our special "weekend away from the kiddies" and what a treat it was. Still our favourite hotel in Queenstown. We stayed in a Lakeview suite which is super spacious with an amazing view of the lake and "Remarkables" mountain range. The room was quiet, super comfy bed (top priority for me!) and really neat "details" that just made our stay perfect. We dined in the restaurant as apparently was the 2nd day of a new menu and looked amazing, I had the fillet which was yum! however my husband's dish "Chicken with parma ham" was slightly overcooked as the chicken was quite tough. You can't beat the view from the restaurant window, must have the best view of any Queenstown restaurant so that was partly what got us out of our beds in the morning to head down for Breakfast which was great to see had improved enormously since our last visit. We arrived just before it closed up and everything was fresh and stocked up and nothing had run out. Amazing staff, everyone was super friendly and polite, will definitely be back. Thank you St Moritz for another great stay!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nixie75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, January 2, 2013
Good afternoon – I am delighted that you enjoyed your return stay & thank you for your praise. The new menu is going very well & your feedback in its infancy was much appreciated. We sincerely value your ongoing patronage and look forward to welcoming you back to Hotel St Moritz soon.
Lynne
Lynne McVicar, General Manager - Hotel St Moritz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 16, 2012

We spent the first 4 nights of our Air New Zealand vacation here in November. I have to add my kudos to other reviews of what a nice hotel this is. We upgraded to a 1 bedroom suite with lake views. it was worth every dollar!! the views are incredible and my husband & I could not stop taking pictures!! We had tea in the morning and wine in the afternoon on the balcony. The suite was very spacious, it was a corner unit. The rooms were clean the bathroom had a great shower. We did not eat any meals at the hotel but the hotel staff were very friendly and helpful. What a wonderful start to our New Zealand vacation.

Room Tip: upgrade to 1 bedroom suite with lake view.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atoztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, January 2, 2013
Thank you so much for your valued and positive words. I trust that the remainder of your New Zealand vacation was as pleasurable.
Yours sincerely
Lynne
Lynne McVicar, General Manager – Hotel St Moritz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 5, 2012

My husband and I stayed here for the alst 2 nights of our Queenstown trip. We booked a Lakeview suite and were VERY VERY happy with the room. It was very spacious and had a stunning view of the lake. The kitchen was fully equipped, so if we wanted to cook or purchase food from the supermarket etc; it was all set up for us. The bathroom was very big and had both a shower and bath seperate, which was nice.

The hotel is only a short walk to the main centre of town and we didn't find this an issue at all. The staff were very very friendly and helpful. We went to happy hour in the bar and had some excellent cocktails and they provided some nibbles as well.

There are 2 onsen style hot tubs outside in a small courtyard and we took advantage of these afternoon, very relaxing!

Would have been nice to stay longer.

Room Tip: Pay a little bit more for the lake view rooms, they are superb!!!!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melvum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, December 7, 2012
Good morning,
Thank you for your review! I am delighted that you enjoyed your stay at Hotel St Moritz. We look forward to welcoming you back soon.
Yours sincerely
Lynne

Lynne McVicar
General Manager - Hotel St Moritz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmerston North, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2012

my stay was only for one night but was excellent . 5 min walk to town , friendly staff , great room . I would stay there again without hesitation . All the facilities were clean and in good order.................

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ants68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, December 7, 2012
Good morning - I sincerely thank for you for your positive review and I am delighted that others have found it helpful. We look forward to welcoming you back to Hotel St Moritz soon.
Yours sincerely
Lynne

Lynne McVicar
General Manager - Hotel St Moritz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buderim, Australia
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 2, 2012

A great resort with good restaurant and fantastic views of the lakes with the Remarkables as a back drop. Good choice of rooms, we have stayed here twice with kids and found it great for our needs, with a short walk to Queenstown.

Room Tip: Ensure you get a lakefront room.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review, December 7, 2012
Good afternoon - Thank you for taking the time to post a review. I was thrilled to read that our stunning views and Lombardi restaurant were highlights for you and your family. The team and I look forward to welcoming you back soon.
Yours sincerely
Lynne

Lynne McVicar - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Property: Hotel St Moritz Queenstown - MGallery Collection
Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#14 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel

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