We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rydges Lakeland Resort Hotel Queenstown
Nearby Hotels
Oaks Club Resort(Queenstown)(Great Value!)
$175
$137
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Fitness center
$164
$152
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Mercure Resort Queenstown(Queenstown)(Great Value!)
$110
$105
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Scenic Suites Queenstown(Queenstown)(Great Value!)
$156
$134
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Crowne Plaza Queenstown(Queenstown)(Great Value!)
$172
$144
Agoda.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Swiss-Belsuites Pounamu Queenstown(Queenstown)(Great Value!)
$103
$79
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Heritage Queenstown(Queenstown)(Great Value!)
$140
$126
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Villa del Lago(Queenstown)(Great Value!)
$360
$333
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$113
$107
Expedia.com
View Deal
  • Restaurant
  • Room Service
Whistler Holiday Apartments(Queenstown)(Great Value!)
$137
$133
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,218)
Filter reviews
2,218 results
Traveler rating
298
689
627
360
244
Traveler type
Time of year
LanguageAll languages
More languages
298
689
627
360
244
Show reviews that mention
All reviewslake facing roombit datedamazing viewstown centrebeautiful lakelakesidemountainsremarkables
FilterAll languages
Updating list...
1,473 - 1,478 of 2,218 reviews
Reviewed May 19, 2013

Absolutely the best location and just next to the lake. Rooms were neat and clean and they had a choice of pillows which caters for every individual . The hotel is in the best location close to all shopping,food and adventure areas. Had a fantastic stay. Memories will last a long time for sure.

Room Tip: Ours was on the 2nd floor garden view.Wish had gotten the lake view
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Razta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this reviewResponded May 30, 2013

Hi there, thank you for your recent comments I was delighted to hear that you had enjoyed your stay with us. I will pass your comments onto the team..

Regards
JM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

We were at this hotel as part of a tour. Easy walking distance to town centre, close to the lake and great views. The room was clean but the bathroom was small and in need of an upgrade. Getting to the room from the ground floor was a pain...lift to 6th floor, walk into the back building and then another lift...we chose to climb the stairs for the next two floors...it was quicker.

The staff: It was hard to find someone who cared about the guests.

It would be easy to find a better place to stay in Queenstown!

Room Tip: Choose a different place to stay.
  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Austraveller49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this reviewResponded May 22, 2013

Hi there, thank you for your recent feedback.. please be assured that I will be discussing your feedback with the relevant Department Managers to ensure our improvement in these areas.

I take all guest comments and experiences very seriously and rest assured remedial action has been taken to address your concerns.

Regards
JM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

Booked online through www.booking.com Booked a basic budget room but for an extra NZ$25.00 per night got an upgrade to a room with a view of the lake. Very clean, very comfortable and it helped that the conference I was attending was at the same venue. An easy 5 minute stroll into the centre of town. Will book and use again. Didn't eat on site as too many good choices in town

Room Tip: Not sure if it works everytime, but I booked a budget room online and got offered an upgrade when I got there. Was cheaper than booking full room rate online. Will try again to see if same thing happens
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ps_Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this reviewResponded May 22, 2013

Hi there, thank you for your feedback.. i will pass your comments onto the team.

Regards
JM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

We have stayed here several times over the years and never complained but this time a few things need improving on. The meals were nice no complaints there but our check in was not handled very well. With a disabled husband I had requested an easy access room a couple of months in advance but after first being directed to basement room down steps we were given a room on the third floor with a lovely view but a long walk from the elevator,
We had trouble settling our account and had been charged for breakfasts we had'nt had.
We were not impressed with the front office staff at all and having done similar jobs ourselves many years ago we feel that they are poorly trained I doubt very much that we would stay there again

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Fay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this reviewResponded May 22, 2013

Hi there, thank you for recent posting.. firstly I'd to apology for the inconvenience that you experience throughout your stay with us.

I have discussed your feedback with the relevant HODs to ensure the message and improvements are made.

I take all guest comments and experiences very seriously and rest assured remedial action has been taken to address your concerns.

Regards
JM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

Hotel was convenient to walk to downtown and great view of lake if you were to spend much time in the room.
I was traveling with my adult son, and when we checked in were given a room with one bed, they were very responsive to changing us to a double room right away.
the dining room was very clean and bright, with a gorgeous view of the lake and mountains, food was good, decent price for various options.
We stayed 2 nights, first night was uncomfortable sleeping in very scratchy sheets, the next morning we asked for clean linens and second night was much better.
This hotel would be fine for people & families who just need to rest in-between excursions and don't need "luxury".

Room Tip: Room on 2nd Floor was quiet except if anyone was talking loudly in the hallways.
  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CarmZee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews