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“Great location, great service and super clean”

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Rydges Lakeland Resort Hotel Queenstown
Ranked #50 of 58 Hotels in Queenstown
New Zealand
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location, great service and super clean”
Reviewed October 23, 2012

We really loved our stay here, a lovely flat walk to town, gorgeous views, helpful and friendly staff. Hotel is a bit dated but it was super clean which I loved, and we had a modern king bed (really comfortable) and wall mounted tv. We got an awesome price for the room and had a lovely stay.

Room Tip: We paid a little extra to upgrade to a lake-facing room, and it was worth the extra money!
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hospogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi there, i trust you had a fantastic stay in Queenstown and i would like to thank you for taking time out in reponding. i will definitely pass on your comments to the team & i hope we have the opportunity to welcome you back to the hotel in the future.

Regards
JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (647)
Date | Rating
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English first
Invercargill, New Zealand
Level Contributor
3 reviews
Reviewed October 23, 2012

Awsum location, great comfortable rooms, lovely breakfast, neat bar, lovely place to stay. Only complaint was the lack of parking, pity u don't have yr own large carpark. Almost getting to the stage of needing a make over, but still pleasant. Great staff, service.

Room Tip: Parking not ideal.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beinnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi there, thank you for your recent comments.. feedback such as yours enables us to continually improve and i will pass on your comments to the team in how please you were with the service they provided.

Regards
JM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2012

Our family, two adults two Children 6 and 2years stayed at Rydges for 6 days in October, we found the service second to none. They went out of their way with every communication we had with the staff. We ate in the restaurant which served large portions of food and they were great with the kids, they ate for free. We ordered room service one night and they let me order something from the restaurant menu, as well as the room service menu. One of of the best things was with travelling with two small children was the guest laundry facilities, one laundry room was open all night, I think they had two or three, we used the one on the 5th floor. The room was very good we had a bedroom with a separate lounge, beautiful views. Our room was on the 6th floor down the hall from the bar, after you buy a drink at the bar you get free broadband, which we could freely use in our room. We would definitely go back as we go value for our money.

Room Tip: Ask for a room down the hall from the bar, they have a great view and free broadband if you buy a dr...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi there, i was delighted to read you & your family had enjoyed your stay with us i will pass on your comments to the whole team in how pleased you were with the service they provided.

I do hope you & your family get the opportunity to visit Rydges Queenstown in the near future.

Regards
JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 19, 2012 via mobile

Clean comfortable and inexpensive for a hotel. Amazing view from rooms. Far enough from town to be quiet but still close to the action. Unfortunately wifi not in all rooms. Would be back again, just wish the snow was there!

Stayed July 2012, traveled on business
Helpful?
Thank s4057102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi there, thank you for your recent response.. feed back allows us to improve our service & will pass on to our team members moving forward. I do hope we have the opportunity to welcome you back to the hotel in the future.

Regards
JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2012

We organised a conference at Rydges Lakeland Resort and found that the staff, service and hotel was 5 class. The conference ran extremely well and at all events and the food was excellent.
We always use Rydges Hotels for our Conferences but the Lakeland has been the best of all. New Zealander are beautiful as ever and always so so happy to help. The Hotel does need a face lift. The rooms were very clean all the time, but they were out dated. Please put a gym in the hotel as well.
The views from my room, breakfast and dinner were amazing. Best in Queenstown

Room Tip: The front of the hotel has the best views
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi nadia H, thank you for your response it pleases me to see that you have enjoyed your stay with us & i will pass on your comments to the team in how please you were with the service they provided.

Regards
JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
Reviewed October 16, 2012

We had a fabulous time at Rydges, the staff were absolutely fabulous and went out of their way to accommodate us. They were helpful and very knowledgable about the area. The room was just what we ordered and were extremely happy with it. One particular staff member stood out more as she went right out of her way to make conversation and look after us. Well done Rydges

Room Tip: Room was beside pool and spa area and quiet at night-we also had a view of Wanaka lake as we stepped...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gyprice1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi gyprice1, thank you for your comments i am delighted to read you enjoyed your stay & i will pass on your comments to the team so they can read how please you were with the service they provided.

Regards
JM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 16, 2012

WE stayed for three days in first week of Oct.2012. Location is good and rooms are facing lake.
Rooms are well heated and maintained. Market and other attractions localy are in walking distance. Added advantage for Indians is avilabilty of Indian restaurents near by ,all in walking distance. We strongly recmonds stay in this hotel whic is reasonably priced.

Room Tip: Higher floors-lake facing
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank subhashbhargava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin M, General Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review, December 9, 2012
Hi subhashbhargava, thank you for comments i will pass on to the team & yes we are lucky that Queenstown offer an array of International cuisine..

I do hope we have the opportunity to welcome you back to the hotel on the future.

Cheers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Lakeland Resort Hotel Queenstown

Property: Rydges Lakeland Resort Hotel Queenstown
Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Queenstown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 
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Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown

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