We booked to stay here on Wotif for 2 nights - our booking was supposed to include free drinks upon arrival but these were not forthcoming. We had stacks of luggage but there were no offers of assistance from staff. We ended up grabbing the luggage trolleys and carrying it all in ourselves. The hotel had 'free' parking which was basically in the main carpark out the front if there weren't too many other cars. The hotel had a musty smell and was in need of an update. Our room was OK but the bathroom was small and definitely in need of a renovation. Unfortunately the beds were really uncomfortable - so much so that we booked another place to stay for our second night even though we knew we wouldn't get a refund for this place. When the whole family woke up with sore backs after sleeping intermittently we knew we couldn't do it again another night! Unfortunately I couldn't recommend this place.
- Official Description (provided by the hotel):
- Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more less
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- Also Known As:
- Mercure Resort Queenstown Hotel Queenstown
- Mercure Hotel Queenstown
- Mercure Queenstown