My son and I stayed 5 nights at the Mercure for a ski trip. The hotel was booked through an agent, and I was advised I would not receive any frequent flyer points, nor would I accumulate an Accor points. This was disappointing. Check in was swift and efficient, and very helpful in explaining how to go about arranging ski equipment in town, and supplied a bus timetable. The public transport bus costs about $6 per return trip to the town centre, and is necessary as the hotel is a little out of the way. A walk to the town centre takes about 20 min, all downhill. However getting back is about 40 min, all uphill, and a killer for the no so fit. The room was large, as were the twin beds, which were almost like double beds (perhaps they were). There were two large built in shelves to accommodate two suitcases next to each bed which was very good. The bathroom was very tired, even though it had recently had a paint (blue painters masking tape was still visible around the fittings). They were clean, but tapes and shower dripped. Rooms were heated and insulated very well though.
Breakfast in the restaurant was good, standard selection of foods, but also catered towards asian tastes with noodles and congee. It was probably better than a number of hotels I've stayed at.
Staff were friendly, and no real complaints. Would I stay here again? Yes.
- Official Description (provided by the hotel):
- Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more less
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- Also Known As:
- Mercure Resort Queenstown Hotel Queenstown
- Mercure Hotel Queenstown
- Mercure Queenstown